bondiboutique.com Reviews 

158
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, most reviewers were let down by their experience overall. Customers frequently noted that the delivered products looked completely different from the advertised promotional photos and were constructed from extremely cheap fabrics. Many consumers pointed out that the sizing charts were entirely inaccurate and failed to match standard measurements, resulting in poorly fitting garments. Some reviewers were not happy with the return process, explaining that obtaining a cash refund was nearly impossible because of excessive international shipping fees. People also mentioned that company communications were deeply frustrating and completely unhelpful when buyers attempted to resolve these disappointing purchase issues.

What people talk about most

Product

Reviewers mention negative feedback about product quality, expressing deep disappointment with their... See more

Quality

Clients share negative opinions on quality, consistently highlighting that items look nothing like the... See more

Price

Customers had negative experiences with price, describing purchases as very expensive and a disappointing... See more

Return policy

People report negative experiences with return_policy due to extremely difficult and costly procedures.... See more

Refund

Users describe negative interactions with refund, highlighting how difficult it is to obtain a full... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Long wait then wrong items, nothing like my order, no answer to my email, 2nd message - reply (sorry, you can send your incorrect order to “our Asian address’ at ‘your cost” ($AU80-100!!) then we will... See more

Rated 1 out of 5 stars

TERRIBLE, TERRIBLE, TERRIBLE - pretends to be Australian and operating in Australia but it is not. Cheap, Chinese, poorly made, cheap fabrics and does not in any way resemble the photos on the website... See more

Rated 1 out of 5 stars

Definitely should have read the reviews first. Only one dress in 5 was any good. They were all supposed to be the same size but 2 did not fit. Material is horrible. Cheap rubbish. Communication wa... See more

Rated 1 out of 5 stars

Like everyone else on this review, definitely scammed. States high original price, leading to think its high quality garments, absolute rubbish poor quality clothes i had ever seen. Has anyone recei... See more


1.1

Bad

TrustScore 1 out of 5

158 reviews

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No history of asking for reviews

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1.1

All reviews

(158)

75 reviews in the last 12 months

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Rated 1 out of 5 stars

Never buy from this company

If I could give this company a 0. I wish I read these reviews before ordering. Like everyone else, I contacted them after receiving two dresses that I paid $140 au. They were cheap, plastic looking and did not at all resemble the quality of the webpage.
When I asked to return, they offered 10% refund and asked me to try and avoid a carbon footprint of returning the items to China. When I insisted, I was told that it would cost me 30€ to return. And offered me a %30 refund. I will now be reporting to nsw fair trading

October 24, 2024
Unprompted review
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Rated 1 out of 5 stars

Don't touch this company!

Like most reviewers on this page, I wish I'd read them first! Appalling quality, slow shipping time, sizing totally out and product has to be shipped back to China for a refund. They offered me a refund of 10% and I could keep the item!! The item can't even be worn. DON'T TOUCH THIS COMPANY!!

October 22, 2024
Unprompted review
Rated 1 out of 5 stars

DONT ORDER FROM THEM

DONT ORDER FROM THEM! Disgusting all round. Still haven’t got my delivery 5 weeks later. No communication, horrible customer service, No courier contact. Categorically the WORST buying experience ever.

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

BE WARNED

i wish i would have read the reviews before i purchased the dress, like all the others the colour was totally different and every raw edge was overlocked, very cheap and then they offered to offer me 30% off for customer satisfaction not a full refund? i didnt even take the dress out of the packet as you could see how bad the quality was. Yes the are in China no affiliation to Australia

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

The worst company ever

The worst company ever. You need to wait more than 4 weeks the the clothes to arrive. Very misleading they say it’s from Australia but it’s from china. The fabric is horrible and nothing like the picture. Will never order from them again. No wonder why they are closing down😡😡😡😡😡

October 17, 2024
Unprompted review
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Rated 1 out of 5 stars

Bondi Boutique is fake and misleading

Bondi Boutique is fake and misleading. They pretend to be an Australian business but their store is in China. I want to return the dress because it is of poor quality and they are asking for EUR14.95 for me to send it back to China. That's equivalent to AU$25. DO NOT BUY FROM THEM.

October 16, 2024
Unprompted review
Rated 1 out of 5 stars

Waited 4 weeks for delivery

Waited 4 weeks for delivery. Item didn’t fit & now must be returned to china / at my cost bc they don’t have it in Australia.
Would not recommend ordering from this company.

October 16, 2024
Unprompted review
Rated 1 out of 5 stars

The worst shop

The worst seller I’ve ever dealt with.

After a long wait, I received the package, which included ordered items of poor quality that didn't resemble the photos on their misleading website. Bondi Boutique is a fake name; their store is in China. If you're not satisfied with the product, they will ask you to send it back to China.

In summary, it’s a dodgy website. Don’t buy anything from this store!

October 3, 2024
Unprompted review
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Rated 1 out of 5 stars

Deceitful & disappointed

Dress I received was totally different from photo shown on website. Not made in Australia as claimed but in China😡
Fabric was stiff & not flowing as shown. No lining. These companies should be banned from selling bad quality dresses & accountable for being deceitful.
Buyers beware. Do not buy from this site. You will be very disappointed😖

October 12, 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company -
I bought a dress which took a long time to arrive and when it did it was not the colour they advertised, it was terrible quality and was nothing like the photo
The name is misleading - it is based in China not Australia
They should be taken down for false advertising
Stay away from them!

October 13, 2024
Unprompted review
Rated 1 out of 5 stars

Very dodgy site- very poor quality!!!

Very dodgy site. It took almost 3 weeks for dress to arrive. The dress that I received was very poor quality, not at all the dress that was displayed on their website. The name Bondi Boutique is also misleading as their warehouse is in China, which will make returns a lot harder.
I managed to get my money back as I filed a report with my bank!

October 12, 2024
Unprompted review
Rated 1 out of 5 stars

Dodgy!

Pretty sure this is the same dodgy company as Grace Bags. Using similar words ie closing down after 38 years, handmade with care etc. Same photo of a grey haired lady and same bags. I got stung and l'm warning you all. My bag was really bad plastic, stunk, and company just offers you a discount so you're still out of pocket. Luckily my bank did an investigation and l got my money back. Please be very wary if you order from this company

October 10, 2024
Unprompted review
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Rated 1 out of 5 stars

SHOCKING

SHOCKING, MATERIAL CRAP, 5 WEEKS TO ARRIVE, SAYING NO REFUNDS ONLY CREDITS EVEN THOUGH 1 DRESS IS DAMAGED AND ONE IS UNWEARBALE DUE TO THIN VILE FABRIC, WILL BE REPORTING TO AUTHORITIES.

February 3, 2022
Unprompted review

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