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Bonmascota Reviews 

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

Gusanos en el pienso de mi cachorro

Tengo un cachorro en casa al que empecé darle el mismo pienso que le daba el criador, bonmascota junior. Compré 2 sacos de 10kg. Gasté uno y cuando quedaba aproximadamente unos 6kg del segundo saco vi que en el contenedor hermético había gusanos. El pienso esta lleno de larvas. Intenté contactar con ellos a traves de su web y resulta que ni el correo esta operativo. Llamé por teléfono y me facilitaron otro al que aporte fotografías demostrando la lamentable situación. Tres semanas después parece que aun están estudiando la respuesta. Con lo fácil que hubiese sido escribir una simple disculpa.
Muy mal la atención al cliente pero si tenemos en cuenta que ni si quiera el correo de contacto anunciado en su web funciona...que esperar del resto.

February 1, 2025
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