bonprix Reviews 

21,129
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

The site is easy to navigate and easy to understand. The quality of fabric is good--I can find 100 pure cotton. The sizing is amazing--most of these sites from Italy or China have very small sizing wh... See more

Company replied

Rated 5 out of 5 stars

I love shopping at Bonprix because their clothes fit me perfectly and are of great quality, yet they come at an affordable price. Their stock is always up-to-date with new styles being released regula... See more

Rated 1 out of 5 stars

Delivery Delayed blaimed PostNl Email: Due to busy times at PostNL, your package will be delivered later. I contacted PostNL, they have not yet received the package. The fault lies with Bonprix, ac... See more

Company replied

Rated 5 out of 5 stars

I've ordered twice from them in 2 weeks and paid the extra 3.50€ for express delivery to Italy. I have trouble finding stuff my size, but using their size guide, I've found the items I've ordered a... See more

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4.0

Great

TrustScore 4 out of 5

21K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(21,129)

1,840 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I like shopping at Bonprix because i …

I like shopping at Bonprix because i find their clothes more fitting and lesser price for me and it good quality

November 28, 2017
Unprompted review
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Reply from bonprix

Ti ringraziamo per la tua recensione Anthonia!
Thank you a lot for your feedback Anthonia!

Stefano
Team bonprix online

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Rated 1 out of 5 stars

La merce non arriva

September 13, 2017
Unprompted review
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Reply from bonprix

Ti ringraziamo Manuele per il tuo riscontro e ti ringraziamo per l'attesa. Verifica la tua casella di posta elettronica, troverai una nostra e-mail: siamo a tua completa disposizione ed in attesa del tuo cortese riscontro. A presto

Stefano
Team bonprix online

Rated 5 out of 5 stars

I found the service excellent

I found the service excellent, when I had a complaint with the courier service Bonprix repiled to me via the email service immediately.
The quality of the products which I bought are verygood.
I hope to buy again fro Bonpris

August 24, 2017
Unprompted review
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Reply from bonprix

Thank you for your feedback Christina! 💖

Stefano
Team bonprix online

Rated 5 out of 5 stars

tende oscurante

materiale come descritto e la consegna puntuale

August 24, 2017
Unprompted review
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Reply from bonprix

Grazie Andrea per la tua recensione!

Stefano
Team bonprix online

Rated 5 out of 5 stars

merce bellissima

August 6, 2017
Unprompted review
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Reply from bonprix

Grazie ❤‿❤ Barbara ci fa molto piacere che tu sia rimasta soddisfatta .... Katia
Team bonprix online

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Rated 2 out of 5 stars

Delusa

Merce scadente....

June 20, 2017
Unprompted review
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Reply from bonprix

Ti ringraziamo per la recensione Antonella, ci dispiace non averti soddisfatto con questo ordine. Siamo a tua disposizione: verifica la tua casella di posta elettronica, troverai una nostra e-mail, restiamo in attesa del tuo cortese riscontro.

Stefano
Team bonprix online

Rated 4 out of 5 stars

Unico problema è il call center.

June 8, 2017
Unprompted review
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Reply from bonprix

Grazie per la tua recensione Rosetta, ci dispiace per la tua affermazione e siamo a tua completa disposizione per accogliere la tua segnalazione. Verifica la tua casella di posta elettronica, troverai una nostra e-mail, restiamo a tua disposizione ed in attesa del tuo cortese riscontro.

Stefano
Team bonprix online

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Rated 3 out of 5 stars

In the past I have been very pleased …

In the past I have been very pleased with Bon Prix. But my last three experiences have been extremely bad. Three times I have received a catalogue from which I have immediately ordered items to find that they are esauriti - including my present order. I think if this one doesn't end well I am not going to bother with BP any more

April 17, 2017
Unprompted review
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Reply from bonprix

Thank you Patricia for your orders and your review, we are sorry that your last three experiences were not pleasant. Check your inbox, you will find our e-mail: we look forward to your reply 👍

Kindest regards

Stefano
Team bonprix online

Rated 5 out of 5 stars

Nice site

I love it because I always find my size or anything I need.

February 9, 2017
Unprompted review
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Reply from bonprix

Thanks a lot for your review Joy!

Stefano
Team bonprix online

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