Bookmyforex logo
Visit website

Bookmyforex Reviews 

2,113
•
TrustScore 5 out of 5

4.8

Money & Insurance
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 940 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for being extremely fast, efficient, and arriving right on time without experiencing any noticeable hassle. People deeply appreciate the staff members, highlighting that they are polite, professional, and genuinely helpful throughout the entire onboarding and delivery process. However, some reviewers were not happy with customer service, noting that support agents were completely unresponsive, difficult to reach, and lacked proper communication. Consumers also mentioned frustrating difficulties regarding card activation delays, long waiting times on phone calls, and unhelpful responses from representatives.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, noting extremely fast and smooth experiences with... See more

Service

Customers had positive experiences with service, frequently highlighting quick delivery, helpful staff, and... See more

Staff

Reviewers highlight positive aspects of staff, expressing deep satisfaction with their helpful and polite... See more

User experience

People report positive experiences with user_experience, highlighting a smooth, fast, and convenient... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a stark contrast in interactions. On one hand,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The experience was super smooth. The delivery happened in an instant and the person guided me throughout the process patiently.

Rated 5 out of 5 stars

Amazing experience, super fast and convenient. Highly recommend everone to go for book my forex!

Company details

  1. Money & Insurance

Written by the company

BookMyForex-India's first e-Commerce initiative in the retail foreign exchange and international money transfer domain. BookMyForex offer its customers a wide range of cost-effective and convenient Forex products consisting of currency notes, prepaid travel cards, traveller's cheques, demand drafts and wire transfers. Customers can buy Forex for several purposes such as Personal Travel, Business Travel, Education, Emigration, Employment, Medical, and Maintenance of closed relatives staying abroad.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,113)

934 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 1 out of 5 stars

Bookmyforex is not refunding my money

I ordered a multi currency forex card and made the payment online. I had to eventually cancel and have still not received my refund back.

1. I made the payment but received no update on delivery or card confirmation. The amount was deducted and there was no update from their side. After getting on call with the customer care number multiple times. They processed the order but still hardly any written update by email.
2. Then once the processed it, there was still no update on the app. So I called the customer care number a few times more. They said it will be urgently done. It was not.
3. Then I receive an email that I won't get a reloadable card and I should add more currency to this card.
I told them that is not possible at the moment and that I should have been given this information before. So I requested them to cancel it. I call the customer care number again and they are processing the cancellation.
4. Then I get an email again to confirm the cancellation which I had already confirmed twice on call and I was assured to receive the refund in two days.

5. I still haven't received my refund and the calls don't connect anymore.

There is no support and they have just disappeared without refunding my amount.

April 27, 2026
Unprompted review
Advertisement
Advertisement
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look