BookPrintingUK Reviews 

5,913
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 760 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and supportive approach, guiding them through every step of the process. Many people highlight the exceptional quality of the products, with books often exceeding expectations in appearance and finish. The customer service is consistently described as excellent, with people appreciating the prompt responses, clear communication, and personalized attention. Consumers frequently note the efficiency of the service, from initial quotes to final delivery, ensuring a smooth and satisfying experience.

What people talk about most

Service

Consumers find service to be positive, with many describing it as excellent, brilliant, and first-class from... See more

Product

Customers had positive experiences with product, consistently praising the high quality and excellent finish... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpful, quick, and efficient... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction and even delight... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and responsiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I attempted having a book printed with some trepidation, not having done it before. BookPrinting could not have been more helpful. The staff are friendly and supportive. They guided me through each st... See more

Rated 5 out of 5 stars

Absolutely first class service. I've never written a book before. Contacting Book Printing UK was a very positive move. We've had no issues whatsoever. After two days, we have sold 30 books from 100... See more

Company replied

Rated 5 out of 5 stars

My books were everything I could have hoped for. I only used the printing service, having proofread and laid out myself, but it was just perfect! They are very busy and arrived 3 days later than estim... See more

Company replied

Rated 5 out of 5 stars

Everything went well from my first tentative quote to my final print Emily and Sepera was there for me every step of the way advising me throughout the process. So professional but so friendly and sup... See more

Company replied


Company details

  1. Digital Printing Service
  2. Book Publisher
  3. Commercial Printer
  4. Prints and Signs Store
  5. Print Shop

Written by the company

Book Printing UK is a proud member of the Bonacia family. An award winning company with 25 years experience in short run, digital book printing. We print and bind books of all shapes, sizes and finishes, on site, at our Peterborough office.

At Book Printing UK we make it possible to share your story and impossible not to share ours!

Written by the company

We're committed to our customers!
Our goal is to provide every customer with the best book printing experience possible. Our team is ready to go the extra mile, providing ongoing support and an outstanding one to one service.

The most caring print service around!

We will guide you every step of the way...

Not only do we offer simple, stress-free book printing, but we also make it the most personable service available. We want you to enjoy the printing experience all the way through and have you leave us happy and pleased with your amazing work in print!

Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,913)

714 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High class as always

As always, a first class job, beautifully printed and delivered in very secure packing. I will always go to BookPrinting for a high class, quality job.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

All round great for me

All round great for me! Quick to repond to queries, helpful with technical issues and with stuff like mirror margins, resolutions, conversions. Printed proof was really useful to check colour accuracy and image detail. Printed copies arrived when they were proimised and of consistent quality. And excellent price!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Nine years and counting.

I have used this company for nine years now, to produce an annual yearbook.
Every year, time after time, the books have been faultless. And they have always arrived in perfect condition, because the packing team are marvellous.
After nine years you would think I should have everything off to a “T”, but occasionally some guidance or assistance is required, and everyone I have ever spoken to on the phone, or by email, has been efficient and ever so helpful, especially in recent years, Natalie and Beth.
I would heartily recommend Book Printing to anybody, and this recommendation comes with the usual disclaimer; I have absolutely no connection with this company at all.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful staff and high quality production of my order. Well packed when delivered, a lot of care taken to ensure the books arrived in perfect condition. Cannot be faulted.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

They make me feel valued

From start to finish, I was treated with great care, kindness, love and support. Nothing was too much trouble and they heard me. My book, I Am Me, No One Special, a book about spiritual experience. was exactly as I wanted it to be. They continue to support me in the way a family would and their friendship is lovely. I'm in the process of writing another book and know that I will treasure their guidance. They are professional and reliable without putting anyone under pressure. I trust the team 100%,they are lovely.

April 3, 2026
Rated 5 out of 5 stars

Thank you to Natalie and the team for a…

Thank you to Natalie and the team for a great service, from the initial phone call right through to the finished book. I only wanted a couple of books printing but from the support offered you’d have that I was J K Rowling!
Well done and thank you.

April 3, 2026
Rated 5 out of 5 stars

Need to upload separate files.

The staff are quick to respond and very helpful. My book order came sooner than expected and the books are good quality. Very pleased and good value. One thing I will point out is that you need to send the front cover, back cover and the pages as 3 separate files. Not like me who had it as one file. So took me longer to upload as I had to make that adjustment.

March 27, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look