BookSpot Reviews 68

TrustScore 3.5 out of 5

3.6

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Company details

  1. Book Store

Information provided by various external sources

BookSpot is één van de grootste online boekwinkels van Nederland en België. Naast een groot assortiment kun je op de website ook cadeauzoekers, leestips en advies vinden. Zo kun je altijd het boek vinden wat je zoekt, ook boeken waarvan je niet wist dat je ze zocht! Naast boeken verkoopt BookSpot ook films & series, games en muziek. BookSpot zet zich tevens in voor leesbevordering en de BookSpot missie: méér lezen, voor een betere samenleving. Lezen maakt mensen aantoonbaar gelukkiger en daarom maken we lezen voor iedereen aantrekkelijk, bereikbaar en betaalbaar. Ontdek BookSpot!


Contact info

3.6

Average

TrustScore 3.5 out of 5

68 reviews

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Rated 1 out of 5 stars

Very bad experience with bookspot

Very bad experience with bookspot. I preordered a vinyl LP in limited edition (Delvon Lamarr trio - I told you so — pink vinyl edition ltd)more than one month ago. At the date of issue of the records, they sent me a mail, communicating a delay on The delivery. After 2 weeks they Stated that the item is no longer available. Now I’m can’t buy the Lp anywhere else, since by all the other sellers, meanwhile, has been sold out. Don’t trust this not professional website!!...I won’t anymore!

February 9, 2021
Unprompted review
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Reply from BookSpot

Very annoying the LP is no longer available, Giampiero. We always try to state the availabilty of the articles on our website as accurately as possible. Unfortunately we are dependent on our suppliers. We refunded the amount to you today. Greetings, have a nice day, José

Rated 1 out of 5 stars

Slechte klantenservice

Slechte klantenservice !
Promocode (-10%) die ik ontving werkte niet bij bestelling. Toen ik dit melde kreeg ik antwoord 1 week later op de mail, zeggende dat helaas nu de code verstreken was. Dat heet valse reclame.
Er zijn veel andere shops met helzelfde aanbod, goede prijzen en snelle levering die meer klantvriendelijk zijn.

May 12, 2020
Unprompted review
BookSpot logo

Reply from BookSpot

Beste Sabrina, vervelend dat het op deze manier is gegaan. Dat is uiteraard niet onze bedoeling geweest. Onze excuses hiervoor. Op dit moment is het drukker dan verwacht, en duurde het antwoord op je vraag per e-mail wat langer. Zou je ons een WhatsApp bericht willen sturen met je e-mailadres? Dit kan naar: 0473 114 006? Dan los ik het graag voor je op. Groet, Melanie

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