The Boots staff at Milton Keynes hearing department were very knowledgeable and caring. Prea, who completed my hearing test, put me at ease and explained everything so well and answered all my questio... See more
Location
Switch locationBoots, 18 Crown Walk, MK9 3AH Milton Keynes, England, GB
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See what reviewers are saying
It would have been 5 had I not been ignored as I sat waiting by a member of the team who walked within a few inches of myself 4 times.I know he possibly was busy but a smile or a bit of eye contact w... See more
I had made an appointment for a hearing test responding to an advertisement by phone. I arrived in time with my daughter for my appointment at Boots Westcroft, Milton Keynes. It hadn't been made clear... See more
I chose Boots for hearing aids as they offer thorough diagnostics, very good advice and (much needed, in my case) on-going care. Being a lady in my mid 70s, who is a complete technophobe, I knew I wa... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 18 Crown Walk, MK9 3AH, Milton Keynes, England, United Kingdom
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Very informative appointment
Information given was clear and presented well. Available choices were explained and there was plenty of opportunity for me to ask questions to inform my understanding of how I could be helped. Supportive and friendly, thank you.
Very professional assessment
Very professional assessment. No sales pressure and options to change your mind if it doesn’t work out. I was impressed.
My hearing test
My hearing test
Audiologist was very professional and put me at ease during the whole consultation. He explained all procedures and checked that I understood and was happy with the outcome. I would definitely recommend Boots Hearingcare.
This vist was to return hearing aids…
This vist was to return hearing aids that were not suitable , i agreed to reorder after a very thorough examination Ad shown what was available this was not shown before I was assured that I would have continuity seeing the same person as this did not happen on my previous purchase. Overall the service I received was excellent.
the examiner was very good at testing…
the examiner was very good at testing my ear and fitted a hearing aid which went behind the ear i could hear my husband clearly when he came in the room advised me not to have cream as it would NOT show if i dropped on my cream carpet said i would get points on my advantage card after 3 months trial
The Audiologist
The young Audiologist Mr Kishan was…
The young Audiologist Mr Kishan was very helpful.
My mum can hear very well with the her hearing aids.
Thank you to the Miltonkeynes Boots staff.
Very good service
The service we had from Krishen the…
The service we had from Krishen the audiologist at the Boots Store in Centre MK was exceptional. My father had problems with his hearing aids which he was trying to sort many times at the Peterborough Boots store where he bought them from but to no avail. We saw Krishen for the first time and he went out of his way to help my father. He has great knowledge and lovely manner. He is a credit to the company.
Unaffordable The audiologist is very good but £3000…
The audiologist is very good but £3000 for hearing aids is excessive
Hearing test
We were welcomed on our first visit and introduced to the consultant dealing with our case. He explained the process and carried out a hearing test. He further explained the result of this and suggested that a second appointment would be necessary to remove wax and refine the information. At the second appointment we arrived an hour early but was still greeted and dealt with immediately. The treatment was explained and tests completed before solutions were suggested. The appropriate solutions, with further benefits included by Boots, were offered for our approval. The possible purchase system was then explained.
This process was excellent in presentation and delivery, thank you.
Great specialist audiologist
Great specialist audiologist. Clear and understandable explanations and charming personality. No high pressure selling.
Overall a very helpful team at both…
Overall a very helpful team at both appointments on 4th May, and then the fitting on 12th May. I now have hearing aids in and enjoying the improved hearing. Thank you.
A Hearing Assesment
On my appointment with Boots Hearing Care I had a hearing test, told I had hearing loss and given advice about hearing aids. It was really good to actually try a hearing aid to see how they worked. It is very reassuring to be able to use the hearing aids and if I don't think they're suitable to return them. The Audiologist was very professional and reassuring, explaining everything in detail.
Hearing test review
The hearing test was very thorough and conducted with respect to my needs.
Very professional and pleasant man who…
Very professional and pleasant man who convinced me i needed hearing aids
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