It is very comfortable that you can return products and have full refund. If something does not fit or so. The service is absolutely on high standard. Emails are answered quickly and solutions are pro... See more
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See what reviewers are saying
I have been shopping at Boozt for quite some time, and have never experienced any problems. The shipping is fast, as well as the returns. A thing to improve is the description of the items. It cou... See more
My experience with Boozt has always been excellent. Even after my last order was lost, everything was solved very fast with a competent, thorough and very kind assistance from Customer service. Thank... See more
Great products. The only downside is that you have to order minimum 2 things in order to proceed with delivery vs a minimum threshold amount that most other websites offer.
Company details
- Women's Clothing Store
- Bags and Luggage Store
- Children's Clothing Store
- Fashion Accessories Store
- Men's Clothing Store
- Shoe Store
- Swimwear Store
About Boozt.com
Written by the company
BOOZT.COM
Welcome to Boozt.com where you´ll find thousands of styles from your favourite brands.Shop online from leading fashion brands, Boozt.com offers you complete collections at great prices and fast delivery Europe-wide.
Women's wear, Men's wear and Kids designer clothing. Shop for the whole family! You are welcome to visit us at Boozt.com!
Sweden
010 138 8988
UK
0800 808 5577
Denmark
89 88 11 34
Netherlands
085 888 3111
Norway
81 50 30 34
Deutschland
0322 210 921 41
France
0975 181 611
Austria
0720 884 491
Finland
075 325 2077
Poland
21 881 14 20
EU
+46 10 138 83 36
(08:00 - 19:00 CET, Monday to Friday)
Email: customerservice@boozt.com
We will do our best to get back to you within 3 days.
www.boozt.com
Welcome at
Written by the company
- E-mark
- The E-mark is the official Danish, Swedish, Norwegian and Finnish accreditation for safe online shopping.
- Free shipping
- Free shipping for orders over 499kr or €49
- Check our App
- Click here to download our iOS App: https://itunes.apple.com/dk/app/boozt.com-we-deliver-fashion/id943438893 Click here to download our Android App: https://play.google.com/store/apps/details?id=com.boozt
Contact info
4.4
Excellent
390K reviews
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The quality of products are high
The quality of products are high, easy and fast refund.
April 12, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I received the wrong sized trainers not once but twice!
Around the start of April I ordered two pairs of trainer from Boozt.com and one pair was the wrong size which I didn't order. So I had to return the pair of trainers and didn't think too much of it as it happens but shouldn't. I am still waiting for my refund on the first pair of trainers that were the wrong size and roughly 3/4 days ago I reordered the same trainers hoping I would get the the correct size which I ordered from the website again. I received the new pair of trainers today and unfortunately they were also the WRONG size. I used the size guide that Boozt provide on their website to make sure I order the correct size I want. The size chart/guide is based on UK trainer sizes which is fine as you can only choose UK sizes when ordering, or at least I thought, however I noticed I kept getting UK size 9 instead of UK size 10 but I also saw it says 'M 10' which is referring to the American sizes which I did not order and could possibly not know as the only size chart on the website for the specific brand/pair of trainers I was ordering was based on UK sizes. By this point I'm extremely upset and frustrated that Boozt have made the same mistake and wasted my time and this whole ordeal has become a massive inconvenience for me.
The bottom line is, CHANGE your size chart to the sizes of trainers that you are selling or the sizes that you are going by.
Very, very bad experience and I will be taking my business else where because I'm fed up at this point.
I would definitely not recommend shopping on this website to avoid any similar experience to what I've had.
Also the support team wasn't very helpful with my case in resolving the issue that Boozt had made several times, definitely don't shop here and get your trainers from JDtrainers instead.
April 22, 2026
Unprompted review
Reply from Boozt.com
Dear Fian,
Thank you for sharing your feedback with us.
I am truly sorry to hear that you have received the wrong size for your trainers twice. We understand how frustrating and inconvenient it is when the size guide does not match the product received, and this is certainly not the experience we want for our customers.
Looking at your order number, we can see that you have been in contact with our customer service team and that you have received compensation for the trouble caused. Please be assured that we have forwarded this matter internally to our relevant department to review and correct the size chart for this specific brand, in order to prevent this from happening again.
We appreciate your patience and thank you for bringing this to our attention.
Wishing you a pleasant day.
Best regards,
Lina, your Boozt.com team
did not refund me yet
did not refund me yet
took too long
i already sent things back for so long
April 12, 2026
Reply from Boozt.com
Hi Nana,
Thank you for taking the time to share your feedback with us.
We always strive to make your shopping experience as smooth and enjoyable as possible, and that includes the return process. Once a return is sent back, it is processed at our warehouse within 14 days. As soon as your return has been registered, you will receive a return receipt with all the details regarding your refund, based on the payment method used for the order.
If you haven’t received an update after 14 days, you are more than welcome to reach out to our customer service team. We’d be happy to look into it for you and ensure everything goes smoothly! You can find our contact details here: https://www.boozt.com/se/sv/kundtjanst
Wishing you a lovely day!
Best regards,
Lina, your Boozt.com team
Good quality and fast delivery.
April 12, 2026
Customer service
Customer service - terrifying! I am not getting any new about my returned parcel, no tracking news nor money. I wrote an email and still no answer.
March 30, 2026
Reply from Boozt.com
Dear Gustė,
Thank you so much for taking the time to share your feedback with us!
We always do our best to process all returns as quickly as possible. Since our warehouse in Sweden handles returns from all over Europe, everything is processed in the order it arrives. During busier periods, it may take a little longer than usual, so we allow up to 20 days to complete your return, counting from the day you returned the parcel.
Regarding your email, please note that our current response time is up to 3 working days. We appreciate your patience while our team looks into your case.
If you haven’t received an update after 20 days, you are more than welcome to reach out to our customer service team again. We’d be happy to look into it for you and ensure everything goes smoothly! You can find our contact details here: https://www.boozt.com/lt/lt/klientu-aptarnavimas
Thank you for your patience, and we wish you a pleasant rest of your day.
Kind regards,
Jonas, your Boozt.com team
Refund takes too long
Everything works fine but I don’t understand why it takes 14 days to get a refund if I return an item.
Other sellers are usually faster.
April 10, 2026
Reply from Boozt.com
Dear Brian,
Thank you so much for taking the time to share your feedback with us!
We always do our best to process all returns as quickly as possible. Since our warehouse in Sweden handles returns from all over Europe, everything is processed in the order it arrives. During busier periods, it may take a little longer than usual, so we allow up to 14 days to complete your return, counting from the day you returned the parcel.
If you haven’t received an update after 14 days, you are more than welcome to reach out to our customer service team. We’d be happy to look into it for you and ensure everything goes smoothly! You can find our contact details here: https://www.boozt.com/dk/da/kundeservice
We hope you have a wonderful day!
Kind regards,
Jonas, your Boozt.com team
It's a bit difficult when you want to…
It's a bit difficult when you want to cancel the order but it's no longer possible because supposedly it's in the packing process but they haven't even shipped it or there's no email.
April 20, 2026
Unprompted review
Reply from Boozt.com
Hi Are,
Many thanks for taking the time to share your feedback with us!
We love being able to offer our customers super fast deliveries. Our warehouse team works incredibly hard to get all packages shipped as quickly as possible, which we know is highly appreciated. At the same time, this high pace means there is only a very short window to cancel an order before it is sent off to be picked and packed. We always do our utmost to ensure you receive your items as fast as possible.
If you would like us to take a closer look at your specific order, you are more than welcome to get in touch with our customer service team, we are more than happy to help. You can find our contact details here: https://www.boozt.com/en/en/customer-service
Wishing you a wonderful day!
Warm regards,
Axel, your Boozt.com team
Perfect item.
April 10, 2026
Quick delivery and easy returns
April 9, 2026
Boozt is my favourite e-shop
Boozt is my favourite e-shop, i like it because of good offers, amazing delivery, easy returns policy, really recommend
April 10, 2026
I didn't get my order yet.
April 6, 2026
Reply from Boozt.com
Hi Dobi,
Thank you for taking the time to write a review.
Our goal is always to provide our customers with a five-star shopping experience, and we are naturally sorry that your delivery did not go as planned this time. We work continuously with our distributors to deliver within the specified timeframe, but occasionally unforeseen events can occur, and we apologize for how this has affected your order.
If you do not receive your order within the agreed delivery time, we always recommend that you contact us so we can investigate what happened. You can find our contact details here: https://www.boozt.com/eu/en/customer-service
Wishing you a really lovely day.
Best regards,
Lina, your Boozt.com team
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