Boslla Reviews 

120
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the replacement bulbs are exceptionally bright, remarkably simple to install, and perform very well in adverse weather conditions like heavy snow and dense fog. Many buyers also deeply appreciate the convenient color-changing feature, sturdy packaging, and overall great value for the money. Some reviewers were not happy with unexpected compatibility issues, persistent flickering, and frequent product failures over time. A few other people also felt that these items tend to have a short lifespan or require permanent modifications to fit properly into the vehicle headlight housing.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many customers praising the exceptional brightness,... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the excellent brightness and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using your bulbs for about 3 or 4 years now. I saw a Japanese drifter have them on his car and a YouTuber had him talk about them and I was hooked. Had them on about 4 of our vehicles now. The... See more

Rated 5 out of 5 stars

Their product being worth what I paid for. Their packaging job, I was not disappointed.

Company replied

Rated 5 out of 5 stars

Headlights were easy to install, and I bought them to be bright and they are. I'm not a gusher, and not normally a review writer. I was on the fence about trying them, and I'm happy I got them.

Rated 5 out of 5 stars

When i saw this on YouTube, I was blown away. So I ordered the latest low beam H11 LED for my 2016 Subaru Crosstrek and it was easy to install. I'm glad there were coupon code on this item. My Frie... See more


Company details

  1. Auto Parts Store

Information provided by various external sources

BOSLLA is the world’s first multi-color LED headlight bulb that works perfectly in rainy, foggy, snowy, and sunny weather. We provide not only safe driving but also fun driving at night.


Contact info

3.4

Average

TrustScore 3.5 out of 5

120 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(120)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product, customer service and overall experience

I got my low beam and fog in the 3 mode lights and love them. Not only do they look awesome but they work great in snow and rainy weather conditions. I got my set around December 2023 and just recently had one of the yellow lights go out but the white still works. I reached out to them on fb and asked if they sold individual ones and they asked me when I got them and said they do sale individually but I might still be under warranty and would send me one for free. Says they come from china but I received mine pretty quickly i think with in a week. I have nothing but great things to say about this company and there products that ive used so far and plan on buying high beams from them as well and recommend them to anyone.

October 18, 2024
Unprompted review
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Rated 2 out of 5 stars

Got recommended the headlights

Got recommended the headlights, took just about 3 weeks to come in from china, good bright bulbs but highs and lows for brights are backwards. Thinking sylvania bulbs could have done better. Only good thing about these lights is the price and the brightness. Customer service wasn’t helpful either

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

They have the best bulbs I absolutely…

They have the best bulbs I absolutely love them they’re so bright!!!! I love the quality and they have petty good prices 🙌I really recommend boslla 🙌im satisfied it’s not the first time that I bought bulbs wit them and they work petty good

October 8, 2024
Unprompted review
Rated 2 out of 5 stars

Horrible customer service but good product

I bought these lights about 3 weeks ago and never received a tracking number or an order confirmation. They sent me an email today asking me to review the lights when I never received them. I looked at all the reviews of other people saying the same thing how they can’t reach customer service. Update I have received the light they are very high quality and very bright but still no customer service at all. And it did take 3 weeks with out any update.

September 22, 2024
Unprompted review
Rated 1 out of 5 stars

Wish ide never seen there product

Ha I ordered headlights & got them I was happy so I decided to do the rest of my car with boslla led lights I ordered parking led light there fine I ordered number plate lights there fine I ordered 2pks of turn signal lights in total 4 put in my car model & the pitcher of them were correct so I ordered the but when I got them I was sent the wrong light's So I reached out to customer service 1st email waiting 24 hours no reply so I sent 4 more emails over 5 days no reply then I decided to fill in boslla return & exchange reason they don't have on there option received wrong items so I said don't fit no reply so I filled another return exchange over 6/7 day's of emails now I receive please share my experience with Boslla is it because IAM in Australia I payed nearly $80au fo be sent the wrong item IAM so angry & disappointed.When I bought my headlights I asked a question & within 2hours I had a reply.So IAM thinking IAM being ignored for 30 day's & then they can say sorry it's a 30 day exchange ha & to make thing's more my friends & family asked where I got my led lights from I said don't bother better off buying something in Australia as this family company doesn't give a sh.. about there customers So that's my feedback & the way I feel I wanted to put it bluntly but I Dec to be calmer about this but IAM very anyoned no reply & there asking about feedback.Even if they reply now I feel like sending all of there product back 😞😞😞😞😞😞😞 7 day's of anger.

September 2, 2024
Unprompted review
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Rated 5 out of 5 stars

I love the ability to switch from white…

I love the ability to switch from white light to yellow in harsh weather. I live in the PNW and this helps a lot when it’s dark and rainy 8 months out of the year. When I had issues installing my lights, Boslla was very quick to respond and offer me photos and video to help me resolve my issues! Thanks a ton guys

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Bought these for my Daughter's 2000…

Bought these for my Daughter's 2000 Nissan Frontier before she left for college in the Mountains. They were easy to install and made a huge difference. Very good product and I feel much safer about the lighting abilities of my Daughter's truck at night. Also tracking was very good as I was waiting for these.

September 5, 2024
Unprompted review
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Rated 5 out of 5 stars

It was one of the best purchases and…

It was one of the best purchases and without a doubt something that everyone needs in their car they are worth the wait as much as the price and the attention they give us Boslla I was very satisfied with their attention I hope they grow more

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Issue resolved

Kelly from the Boslla team made the comms and dealings really good and positive. The response time was excellent and all was sorted quickly. Have bought number of light bulbs before and will come back for more. Thank team.

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

BRIGHT!!!

I recently wrapped my headlights and fog lights with yellow transparent vinyl with LEDs installed to get that amazing 3000k yellow I wanted but of course that will NOT pass inspection (which was due) but I didn't wanna go back to dull 6k white LEDs and I wasn't gonna rewrap my headlights after removing them just for one day, to pass state inspection. That's when I came across these Tricolor bulbs that gave me the option to switch from 6500k to the 3000k I love! I purchased the H13s for my headlights and the H10s for my fog lights. The 3000k is still my favorite of the 3 colors but the 6500k is INSANELY BRIGHT!!! On the interstate at night the 6500k literally lights up all 4 lanes! I did have an issue 3 days after installing them. One bulb would not switch colors. So I contacted customer service and the sent me a new bulb and ballast/driver. LOVE THESE BULBS and the great customer service.

August 13, 2024
Unprompted review
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Rated 1 out of 5 stars

Poor Customer Service

Boslla's response to me is slightly different than the response that they sent to Trustpilot. the following is the last part of their response to me.
"...Now we would like to matter further and assist you with a replacement. For the new order of 9005 LED bulbs, you mentioned that one light bulb can't connect to the socket, you tested this bulb on the passenger, and the driver's 2 sides all can't connect. But another bulb connects to the 2 sides all can connect, right?
Could you provide us with the connect plug of the 2 new bulbs for inspection? We would to help to confirm whether there is a problem with the bulb plug.

If confirm it after we'll send you the new replacement ASAP, it can work it for you?"
They actually want me to remove a perfectly good connector from my car and send it to them to evaluate it to see if it is bad rather than me sending them their bulb to see if it's bad. Once again an unreasonable response so that they don't have to honor a warranty.
I am done dealing with these people since it is a waste of time and money. Truly a company that refuses to check their parts to see if they can fit the application. Cutting a connector that works perfectly fine off my car to see why their bulb doesn't fit is absurd.

August 16, 2024
Unprompted review
Boslla logo

Reply from Boslla

Hi Michael,

Thank you for sharing your experience. I'm sorry to hear about the trouble you're having with the new bulbs and the challenges you've faced with customer service.

I understand how dealing with warranty issues can be time-consuming and sometimes feel like a run-around. Ensuring the connector and bulb's safety and proper fit is crucial. For your safety, it’s best to double-check that both components are in good condition and compatible. If the connector shows any signs of damage or discoloration, it could affect performance.

We offer free replacement for the product issue within 1 year. After confirming the product has failed, our support team will arrange a replacement at no charge.

If you have any additional information or questions. We aim to provide better support and ensure you're satisfied with your purchase.

Thank you for your understanding and support.

Regards,
Boslla Team

-----------------------------------------------------------------

Hi Michael,

I just wanted to clear up a small misunderstanding. We actually handle all aftersale inspections based on pictures or videos, so there's no need for you to send anything back to us. We do want to make things as easy as possible for you.

Our after-sales team will be reaching out soon to help resolve this matter for you. They’ll provide any assistance you might need and ensure everything is sorted out to your satisfaction.

Thank you for being so understanding, and please feel free to reach out if you have any more questions in the meantime!

Best regards,
Boslla Team

Rated 5 out of 5 stars

The email correspondence was a breeze…

The email correspondence was a breeze and extremely helpful. My bulb and ballast came sooner than expected. This is my second set and I still love em! Thanks again for an awesome product.

July 25, 2024
Boslla logo

Reply from Boslla

We're thrilled to hear that everything went smoothly and that you're enjoying your second set of bulbs! We appreciate your continued support and kind words. If you need any further assistance or have more feedback in the future, feel free to reach out. Thanks for being a valued customer!

Rated 2 out of 5 stars

Ordered wrong lights for my truck

Ordered wrong lights for my truck, I reached out and they said they’ll help me exchange then, haven’t heard anything after 5 days

July 24, 2024
Boslla logo

Reply from Boslla

Hi Brandon, we checked and our support team responded to you on August 12th, please check your mailbox, maybe the email was sent to the spam folder by mistake. Thank you.

Rated 1 out of 5 stars

Received incorrect items

Received incorrect items

July 20, 2024
Boslla logo

Reply from Boslla

Hi Moises, please contact us at support@boslla.com and provide your order info as well as the items you received, we're ready to help. Thank you.

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Rated 5 out of 5 stars

Better then expected

Lights are better then expected! Easy installation. Great product!

July 19, 2024
Boslla logo

Reply from Boslla

We're thrilled that you love our lights. Thank you so much for your support!

Rated 5 out of 5 stars

Awesome products and super fast…

Awesome products and super fast shipping. I was able to easily find what bulbs I needed and sure enough they were perfect for my vehicle.

July 24, 2024
Boslla logo

Reply from Boslla

Thank you so much for your kind words! We're thrilled to hear that you found the bulbs you needed quickly and that they were a perfect fit for your vehicle. Your satisfaction is our top priority, and we’re glad we could deliver on both products and service. If you need anything else or have any questions in the future, feel free to reach out. Safe driving!

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