The customer service is excellent. Ordered the wrong one but asked for a change and they do it straight away. I'm so impressed at the quality of both the customer service and the item Looking forward... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an issue with my initial order. But the team reached out to me to support solving the issue. I must say Buse is a fantastic person thanks to her the issue was resolved in no time. I’m very happy... See more
Company replied
Hands down the most luxurious watch boxes in the price range I’ve seen. Would definitely recommend. Ace customer service, they respond so quickly and they’re always helpful (Buse especially made my pu... See more
Bosphorus leather products are of exceptional quality and even more incredible is their customer service. They relentlessly want you to be happy with what you order and they will bend over backwards t... See more
Company details
Written by the company
We are a part of World Luxury Watch Industry, working on Handmade "Leather" watch straps, watch cases such as watch rolls, watch trunks, watch trays, custom demand drawer trays.
Contact info
Yakinca Adiyaman Road 18/2 , Malatya, Turkey
- info@bosphorusleather.com
- www.bosphorusleather.com
4.3
Excellent
610 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Beautiful!
Just received my PETRA WATCH CASE - SAFFIANO BLACK. It arrived and exceeded my expectations. My 8 timepieces will be kept secured and will display beautifully when I open it up to choose what to wear. This will fit perfectly in my vault and leave room for the next one I buy when my collection grows.
September 28, 2022
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Didn’t get my order
Got this request while my order is delayed and still haven’t gotten it, so not sure what they expecting me to say.
September 5, 2022
Best Quality and Craftsmanship in the Industry!
Great communication as a company and watch case is A1 Quality! Highly recommend Bosphorus Leather and their watch boxes! Best Quality and Craftsmanship in the industry! A+++
September 2, 2022
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Nothing to complain at all!
Great experience with very good customer service!
Shipping was fast and everything else went really smooth:)
Thank you guys
August 10, 2022
Awesome watch roll.
Awesome watch roll, nice soft leather outside and custom cushions orders to size are amazing as well. Thank you !
July 28, 2022
Excellent customer service
Excellent customer service, fast delivery and beautiful straps!
July 27, 2022
Canvas Strap
The strap is very nice. Well made. I feel the shade of the material was properly represented on their website. Made and Shipped rather quickly. I was able to track it right to my door within a few days. I'm super satisfied.
July 13, 2022
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Nice product but not worth the price tag
July 5, 2022
The product quality is high
The product quality is high, and I want to thank Ms Buse Arslan for her wonderful service how tactful and cooperative she is.
Everything was excellent.
May 31, 2022
The world's best canvas strap
As soon as I received the Bosphorus strap, all the other canvas straps I've experienced so far look really shabby. The Bosphorus strap is truly overwhelming in quality. Now that I've received the strap, I'm looking around the Bosphorus site to order another strap. I think it's the best canvas strap in the world.
April 26, 2022
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I rarely write reviews brilliant quality and packaging
I rarely write reviews, but this deserves it.
I received it today, it was a birthday gift for my brother who absolutely loves it! Thank you for the wonderful quality and for the great packaging!! (It actually had to go to Paris, Dubai, khobar then finally Riyadh!)
The quality of the leather is beyond brilliant, Buse was the sweetest in communicating with me, asking for confirmation on where I’d like the inscription and she even sent me a short video while it was being made when I kindly asked her abt the update.
April 23, 2022
The strap is wonderful
The strap is wonderful. I made two changes to the strap after placing the order and they delivered it exactly as I requested.
April 14, 2022
Fantastic service!!!
March 21, 2022
Reply from Bosphorus Leather
Dear Feldman Jean,
We are appreciated for your valuable feedback.
It was a pleasure for us to work with you. We wish you to see you next time!
Thank you for choosing us.
Kind Regards,
Buse Arslan / Bosphorus Customer Support
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The best watch storage/travel solution…
The best watch storage/travel solution on the market. The quality of materials is stunning. The soft suede cushions are perfect for smaller wrist sizes. Minute irregularities testify to the handmade nature of the product and add character. Patina and detailing exude warmth and charm. The construction is unbreakable. This company has the best customer service I've encountered. My heartfelt thanks to Bosphorus Leather!
March 21, 2022
Unprompted review
Reply from Bosphorus Leather
Dear Gordon,
Thank you, we really appreciate the time you took to write such a lovely review!
It was a pleasure for us to work with you, we wish you to see you next time!
Thank you for choosing Bosphorus.
Kind Regards,
Buse Arslan / Bosphorus Customer Support
Fantastic service
Fantastic service. Just received the watch box and it is beautiful. Thanks so much. My husband will be delighted.
March 12, 2022
Reply from Bosphorus Leather
Dear Sandra,
Thank you for leaving us your valuable review.
We're thrilled you loved your experience. We put customer satisfaction as our priority. So thanks for your kind words and we look forward to seeing you again.
Kind Regards,
Buse Arslan / Bosphorus Customer Support
The highest quality item I have ever…
The highest quality item I have ever received! It’s absolutely out of this world! Thank you for making my year, I couldn’t be more pleased!
March 6, 2022
Reply from Bosphorus Leather
Dear Ben,
Thank you, we really appreciate the time you took to write such a lovely review!
It was a pleasure for us to work with you. We wish you to see you next time!
Thank you for choosing us.
Kind Regards,
Buse Arslan / Bosphorus Customer Support
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