Bosphorus Leather Reviews 

609
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, often noting their luxurious look, functional design, and robust construction, which truly represents what is advertised. Reviewers frequently highlight the excellent customer service, describing the team as responsive, helpful, and dedicated to ensuring customer satisfaction and a smooth purchasing journey. Many people are impressed with the overall buying experience, appreciating the beautiful products and the special assistance received. However, some customers also noted issues with order fulfillment and delivery, experiencing longer than advertised production times and delays in shipping, which occasionally led to frustration regarding waiting times.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and... See more

Quality

People report positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Order

Reviewers highlight ambiguous aspects of order, with some expressing satisfaction and anticipation for future... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as excellent,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with some reporting that delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue with my initial order. But the team reached out to me to support solving the issue. I must say Buse is a fantastic person thanks to her the issue was resolved in no time. I’m very happy... See more

Company replied

Rated 5 out of 5 stars

Hands down the most luxurious watch boxes in the price range I’ve seen. Would definitely recommend. Ace customer service, they respond so quickly and they’re always helpful (Buse especially made my pu... See more

Rated 5 out of 5 stars

Bosphorus leather products are of exceptional quality and even more incredible is their customer service. They relentlessly want you to be happy with what you order and they will bend over backwards t... See more


Company details

  1. Watch Store

Written by the company

We are a part of World Luxury Watch Industry, working on Handmade "Leather" watch straps, watch cases such as watch rolls, watch trunks, watch trays, custom demand drawer trays.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

609 reviews

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4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(609)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Patina Canvas Grey Strap

The strap was made to order, so it took about four weeks to arrive, but the quality is outstanding. It’s soft, comfortable, and has the perfect thickness—just right, not too thick. I’ll definitely be purchasing again!

August 5, 2024
Rated 4 out of 5 stars

Canvas Strap Colour Slightly Different

The strap took a little longer to ship out from the date of order. I guess this could be due to the summer holidays Europe is experiencing and the summer Paris Olympics. The shipment by FedEx with tracking is a plus point.

As for the strap, the rugged look and make is very good! However, I need to highlight a point about the colour of strap in actual versus photo on webstore is slightly different. I thought the strap I bought was a darker grey. Well, I should have gone for the Rolled Canvas Charcoal black instead.

August 9, 2024
Rated 5 out of 5 stars

Excellent Customer Service!

Excellent Customer Service!
I was very impressed with the website - very well done with the multiple pictures - especially with the bands on a watch (especially a Panerai - exactly what I was buying for). I made my selections too quickly due to work commitments - I emailed asking for a change of selection, and I received an immediate, friendly response that it can be done....and a refund on the difference! I was amazed at such efficient and collaborative service. The products are every bit of what I had hoped for with the reputation and the asking price. I'm very glad I decided to purchase from Bosphorus Leather.

August 9, 2024
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Rated 5 out of 5 stars

For the Watch Collector and Auto Enthusiast: Exceptional Craftmanship

I have purchased both a watch trunk and driving shoes from this company. They are both high quality, hand-crafted items made in an artisanal way in Turkey. My 30 watch trunk is unlike any product out there and makes a huge impression at any collector meeting. I was initially missing the key that was supposed to be included (most likely lost at US Customs inspection). Bosphorus immediately sent me a new one without question. The drivers are arriving soon, and are a must for someone who actually drives a MANUAL transmission car and can heel-toe. What I also like is they have sales from time to time so you should check their site regularly. Nice to know that there are still some companies which make extremely unique, high quality, & competitively priced goods, in tandem with excellent customer service!

July 31, 2024
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Reply from Bosphorus Leather

Dear James,

Thank you for your fantastic review! We’re delighted that you love your watch trunk and driving shoes. I’m glad we could quickly resolve the issue with the key. Your appreciation for our craftsmanship and service means a lot. We look forward to serving you again soon!

Best Regards,
Buse Arslan

Rated 5 out of 5 stars

Canvas watch strap for Panerai..

Purchased a canvas watch strap for a Panerai watch. Outstanding quality and fit. Very comfortable to wear on the wrist and looks great too! Waiting for two more straps. Amazing what a new strap can do for the look of the watch.

July 30, 2024
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Reply from Bosphorus Leather

Dear John,

Thank you for your kind words! We’re thrilled that you love the quality and fit of your new canvas strap for your Panerai. We hope you enjoy the two more straps on the way. It’s amazing how a strap can transform a watch's look!

Best Regards,
Buse Arslan

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Rated 5 out of 5 stars

Excellent product

Excellent product, just as advertised. My shipment arrived on time.

July 10, 2024
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Reply from Bosphorus Leather

Dear Craig,

Thank you for your excellent review! We're glad your shipment arrived on time and that you're happy with your purchase. We appreciate your support!

Best Regards,
Buse Arslan

Rated 5 out of 5 stars

Amazing quality product and one of the…

Amazing quality product and one of the best customer service experiences I’ve had. Endless customisation options, high quality materials and hand made construction. Trustworthy business with excellent products

July 16, 2024
Unprompted review
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Reply from Bosphorus Leather

Dear Marc,

Thank you for your amazing feedback! We're thrilled that you enjoyed the quality and customization options of our products. Your trust and satisfaction mean a lot to us. We look forward to serving you again!

Best Regards,
Buse Arslan

Rated 5 out of 5 stars

Very happy with the canvas watch strap

Very happy with the canvas watch strap. Looks great and quality is top notch! Thanks

July 10, 2024
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Reply from Bosphorus Leather

Dear Chris,

Thank you for your great review! We’re delighted to hear that you’re happy with the canvas watch strap and its quality. We appreciate your support!

Best Regards,
Buse Arslan

Rated 1 out of 5 stars

Avoid this company at all costs I…

Avoid this company at all costs I bought one of these in early June paid $1600. They never shipped my item and they do not return emails when I ask for a status. They are scammers

June 10, 2024
Unprompted review
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Reply from Bosphorus Leather

Dear Jeff,

I am truly sorry to hear about your experience. This is not the level of service we strive to provide at Bosphorus Leather. We take these matters very seriously and are committed to resolving this issue.

Since your email is organic and not verified, we cannot locate your order or contact information in our system. Could you please reach out to me directly at info@bosphorusleather.com with your order details? I will ensure that we address your concerns promptly and provide a satisfactory resolution.

Thank you for bringing this to our attention.

Best Regards,
Buse Arslan

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Rated 5 out of 5 stars

I ordered the Petra I just received my watch case from Bosphorus and it's gorgeous! Case

I ordered the Petra Watch Case - Togo Camel For 8 Watches. it's the perfect display case for any serious watch enthusiast\collector.

July 9, 2024
Unprompted review
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Reply from Bosphorus Leather

Dear Byron,

Thank you for your wonderful review! We’re thrilled to hear that the Petra Watch Case - Togo Camel is the perfect display case for your collection. We appreciate your support and are delighted that you're pleased with your purchase!

Best Regards,
Buse Arslan

Rated 5 out of 5 stars

Amazing Cusomter experience

Amazing Cusomter experience
I emailed them with the problem, they within less than 24 hours repsonded and found me as a solution. There is no better company who does this out there will continue to be a repeating customer. From quality to finish onto customer service everything is top notch.

June 24, 2024
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Reply from Bosphorus Leather

Dear Noah,

Thank you for your fantastic feedback! We’re delighted to hear about your positive experience with our customer service and that we could resolve the issue promptly. Your support and kind words mean a lot to us. We look forward to serving you again in the future!

Best Regards,
Buse Arslan

Rated 5 out of 5 stars

High quality, great style

High quality, great style. Would definitely purchase from them again.

June 4, 2024
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Reply from Bosphorus Leather

Dear Drew,

Thank you for your great review! We’re thrilled to hear that you’re pleased with the quality and style of our products. We look forward to your next purchase!

Best Regards,
Buse Arslan

Rated 5 out of 5 stars

Excellent service! they really care about their clients!

Despite the fact that DHL charges an excessive €56 fee for walking the order through customs, it arrived as described and with no issues!!!!
Send them an email complaining and they immediately re embursed me the 56€ crazy service charge that DHL imposed on me!

June 4, 2024
Unprompted review
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Reply from Bosphorus Leather

Dear Takis,

Thank you for your wonderful feedback! We’re glad to hear that your order arrived as described. Your satisfaction is our priority, and we appreciate your kind words about our service. We look forward to serving you again!

Best Regards,
Buse Arslan

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Rated 5 out of 5 stars

Great product

Great product, look no further. Bosphorus is the place to get the best watch roll.

April 17, 2024
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Reply from Bosphorus Leather

Dear Man Lok,

Thank you for your positive review! We’re thrilled that you’re happy with your watch roll and that you consider Bosphorus the best place for it. We appreciate your support and look forward to serving you again!

Best Regards,
Buse Arslan

Rated 5 out of 5 stars

My second purchase waiting for the…

My second purchase waiting for the delivery of a third one! And i completly recommend the brand! Perfect quality!
I am glad i discover the brand online!
If you like watches! Make yourself a nice gift!

May 2, 2024
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Reply from Bosphorus Leather

Dear Carlos,

Thank you for your continued support and kind words! We’re thrilled that you’re satisfied with your purchases and excited for the third one. We’re glad you discovered our brand and appreciate your recommendation. Enjoy your new watch accessories!

Best Regards,
Buse Arslan

Rated 5 out of 5 stars

Quality

This is my second purchase
with Bosphorus.
Very good quality and value.
Receive it in time.
Thanks

April 30, 2024
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Reply from Bosphorus Leather

Dear Daniel,

Thank you for your repeat business and positive feedback! We’re pleased to hear that you’re happy with the quality and value of your purchase and that it arrived on time. We appreciate your support and look forward to serving you again!

Best Regards,
Buse Arslan

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