I had an issue with my initial order. But the team reached out to me to support solving the issue. I must say Buse is a fantastic person thanks to her the issue was resolved in no time. I’m very happy... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hands down the most luxurious watch boxes in the price range I’ve seen. Would definitely recommend. Ace customer service, they respond so quickly and they’re always helpful (Buse especially made my pu... See more
Bosphorus leather products are of exceptional quality and even more incredible is their customer service. They relentlessly want you to be happy with what you order and they will bend over backwards t... See more
Company details
Written by the company
We are a part of World Luxury Watch Industry, working on Handmade "Leather" watch straps, watch cases such as watch rolls, watch trunks, watch trays, custom demand drawer trays.
Contact info
Yakinca Adiyaman Road 18/2 , Malatya, Turkey
- info@bosphorusleather.com
- www.bosphorusleather.com
4.4
Excellent
609 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Great product.
Great product.. well made and packaged.. it is very consistent with the online pictures before ordering. The delivery took maybe a little too long but overall very very happy
July 17, 2023
Advertisement
wonderful experience
wonderful experience. great quality product delivered on time. well deserved 5 star reviews. A class act to deal with
July 21, 2023
Unprompted review
Advertisement
Awesome~
All my products from the 25-35% sales a couple of weeks ago arrived, and it's as awesome as it can get. 😁
July 13, 2023
Absolutely phenomenal service from…
Absolutely phenomenal service from everyone at Bosphorus. From start to finish communication would put most companies to shame, prompt, precise and the finished product was more than I ever imagined.
I cannot recommend them enough.
July 4, 2023
Excellent workmanship..
Excellent workmanship... Very pleased with the watch strap, nice in every way - worth the wait. Thank you!
June 13, 2023
Reply from Bosphorus Leather
Dear Thomas,
Thank you for the wonderful review! We're delighted to hear that you had a great experience with us. We appreciate your support and look forward to serving you again soon.
Best regards,
Buse Arslan
Advertisement
Panerai Canvas strap
Product delivered and strap is beautiful and manufactured exactly to Panerai strap dimensions.
Due to thickness of canvas strap is on last hole but Bosphorous has graciously committed to remaking that element at no charge.
Very handsome upgrade to Panerai.
June 16, 2023
The Ostrich leather is simply the best…
The Ostrich leather is simply the best quality! Absolutely love the watch roll!! For sure will buy again!
June 6, 2023
Reply from Bosphorus Leather
Dear Joel,
Thank you for taking the time to review us. Providing you with the best craftsmanship is our top priority. Thank you for choosing Bosphorus Leather, and we can't wait to serve you again soon!
Best regards,
Buse Arslan
Thé delivery came on time and they…
Thé delivery came on time and they listened and made a cute little note like I asked. Thank you I am super happy
June 4, 2023
Reply from Bosphorus Leather
Dear Ivannah,
Thank you for your kind review! We're thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again soon!
Best regards,
Buse Arslan
Reply from Bosphorus Leather
Dear Virginia,
Thank you for taking the time to review us! Your satisfaction is our priority, and we're here to provide you with exceptional products and service.Thank you for your support!
Best regards,
Buse Arslan
Advertisement
Best Buying Experience EVER!
I have not received my product yet but your customer service is next level. I appreciate how responsive you CS is and the fact that the brand actually listen to customer's needs. It is just the best purchasing experience I have ever had. I am now a die hard fan and 10/10 will come back again. Please keep it up and thank you for all the amazing support. Cheers!
June 1, 2023
Reply from Bosphorus Leather
Dear Jonathan,
Thanks for your fantastic review! We're thrilled you've enjoyed your experience with our team. Your words fuel our passion for exceptional service. Can't wait for you to receive your order. Cheers to more great experiences ahead!
Best Regards,
Buse Arslan
It is now my most favorite strap.
May 17, 2023
Reply from Bosphorus Leather
Dear Samurai,
It's great to hear that our strap has become your favorite! Thank you for sharing your feedback. We're delighted to know that our product meets your expectations. Enjoy wearing it!
Best Regards,
Buse Arslan
Bought a 10 watches briefcase
Bought a 10 watches briefcase, and it is very well made. The leather is beautiful, each compartment give me enough room to store me 42mm watch. Their customer service response my email in the same day. I am very happy with the product, and definitely will buy again from them.
May 14, 2023
Reply from Bosphorus Leather
Dear Tony,
Thank you for taking the time to review us! Your satisfaction with our product quality and customer service means a lot to us. We take pride in the craftsmanship and design of our leather goods and we're glad it's appreciated. We can't wait to welcome you back for your next purchase!
Best Regards,
Buse Arslan
A great sense of responsibility & customer service!
Due to the lack of patience myself, there was a misunderstanding for some issue. But, they tried their best to take full responsibility. Now, I have understood their level of customer service even during the earthquake disaster. Thank you once again, and hope all co-workers are ok and come back to work safely 🙏
May 9, 2023
Reply from Bosphorus Leather
Dear Sungtack,
Your understanding and patience during this challenging time truly means a lot to us. We appreciate your kind words and concern for our team's wellbeing. It's our commitment to ensure our customers are supported, even under difficult circumstances. We're glad to have resolved your issue and thank you for acknowledging our customer service. Looking forward to serving you again.
Best Regards,
Buse Arslan
Advertisement
Best luxurious watch case for it's price~!
Even though the watch case took much longer than expected, but it was absolutely NOT a regret at all in purchasing from Bosphorus! What i enjoy the most of the entire purchase experience was the prompt and super polite response always to all my enquiries, and they always do their best to fulfill all that i request for. It was saddening to hear that the production site was badly damaged by the earthquake that hit Turkey, but i am so glad that the company came back on their feet in time, and i simply wish them continued success always! You will NOT be disappointed to order your watch case from them!
May 7, 2023
thank you for accepting requested…
thank you for accepting requested customization to 21mm width. tried it on to my watch and looks great. looking forward to my next purchase.
May 2, 2023
Thank you very much for a great…
Thank you very much for a great product. The cushion size was adjusted just right.
April 30, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.