HUGO BOSS Reviews 

79
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I am very disappointed with the quality of HUGO BOSS. I purchased a coat in January 2023, and after normal, careful use, the coating on the buttons has significantly worn off. The coat itse... See more

Rated 5 out of 5 stars

I like this way to thank you Mr James Hulskamp, HUGO BOSS Canberra City Centre store, for his exceptional customer assistance when I wanted to buy HB specific jeans one day ago. Mr Hulskamp found this... See more

Rated 1 out of 5 stars

The quality of their products are a shadow of what they were. After buying for more than 20 years (before the split), I will never buy anything from this brand; it was very expensive for a Zara qualit... See more

Rated 1 out of 5 stars

I brought 4 tracksuits for a total of £800 pounds and every single one of them had faults after only 3 washes on the right temperature...these hugo boss clothes are absolutely cheap and I wouldn't rec... See more

Company details

  1. Music Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Hobby Store
  5. Men's Clothing Store
  6. Women's Clothing Store

Information provided by various external sources

HUGO BOSS - Fashion Group


Contact info

1.8

Poor

TrustScore 2 out of 5

79 reviews

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No history of asking for reviews

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1.8

All reviews

(79)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Good morning!

Good morning!

I bought BOSS Green - a sports suit and sport shoes. I'm excited, they are the most comfortable and quality products I ever had!
But the shoelaces open all the time and it is very depressing. I asked for help in the store where I bought shoes - Hugo Boss, Riga, Terbatas street, but they offer just to accept that some products have quality issues.

Will you help me?

Dear Karlis,

thank you, the laces will be sent out today by DHL Express, AWB number 5462017761.

I also wish you a good and successful week.

With best regards
Tanja

Tanja Doran
Senior Manager
Client Services

November 5, 2017
Unprompted review
Rated 1 out of 5 stars

Hugo Boss Regent Street Store Bad Customer Service

I called the Hugo Boss Store in Regent Street this morning for a query and the phone was answered by a rude sales assistant and when I asked her name she hung up the phone to me. I reported the incident to the customer service UK HQ and requested an apology from the sales assistant and I was told that this is not possible and then I left my e mail address for the store manager to contact me to inform me that he has taken appropriate actions for this incident and didn't hear back.
Well Hugo Boss, the £££ I was spending in your stores will go to your competitors!

February 6, 2017
Unprompted review
Rated 4 out of 5 stars

Hugo Boss have brilliant quality clothes

I shop as much as I can at Boss as they offer brilliant quality of clothes that really fit my body well. They are a little expensive but I always say ‘Buy well don’t buy cheap’! If you where cheap clothes you always look cheap!

However there a lot of clothes that I really want to buy but I can’t afford, which is always a bit frustrating. At Hugo Boss I feel like a child in a sweet shop always wanting more and more so we have to be a little bit careful.

Ok back to the point… Hugo Boss is a fantastic store they supply quality clothes and there service is also as good as the clothes “quality”!

Thanks Hugox

Reg

Pete

February 23, 2012
Unprompted review
Show reviews in all languages. (79 reviews)

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