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Bott and Co Solicitors Reviews 

2,847
•
TrustScore 4.5 out of 5

4.7

Legal Services
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Review summary

Created with AI, based on recent reviews

Evaluating 1,270 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention finding the staff to be highly professional, patient, and supportive throughout difficult times. Reviewers widely report that the processes are clear, straightforward, and that the service itself is excellent and very helpful. However, some people mentioned issues regarding the level of communication, such as sharing the same information with multiple staff members. A small portion of people also felt dissatisfaction concerning aspects like being overloaded with unnecessary emails or concerns over fee transparency.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, polite, and reassuring throughout the claim process.... See more

Customer service

People report positive experiences with customer service, praising staff members for being polite, thorough,... See more

Service

Customers consistently note positive experiences with service, highlighting excellent support from start to... See more

Claim

Clients share positive opinions on claim assistance, highlighting helpful support and professional handling... See more

User experience

Customers had positive experiences with user_experience, finding the overall process enjoyable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found Bott and Co Solicitors to be very committed to what they set out to do in helping me with my compensation. Had I been trying this on my own I could have given up but they never did. Thank you... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish! Easy to deal with via email and no lengthy conversations, sent them the details of my flight disruption and they dealt with it all so smoothly, I just had to pr... See more

Company replied

Rated 5 out of 5 stars

An excellent service ! Even though I could not take part during the investigations, I got a very good result.I have received my cheque. Thank you so much!

Company replied

Rated 5 out of 5 stars

Faith Fischer called me and my partner regarding a recent accident. We found Faith to be very pleasant and professional, talked us through the process step by step.

Company details

  1. Legal Services
  2. Law Firm
  3. Lawyers Association
  4. Personal Injury Attorney

Written by the company

Bott and Co is a multiple award-winning No Win No Fee solicitors based in Wilmslow, Cheshire.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,847)

1,052 reviews in the last 12 months

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Rated 1 out of 5 stars

Continuous Harassment

Can someone please explain why I am continually being harassed by Bott & Co regarding Motor Finance Claims, when Johnson Law Group are already representing me with my claims and have being doing so since 2024 . Today’s emails , another 4 have arrived, this has being going on for months and months. Emails I have sent to Bott and Co to tell them to stop go unanswered, why ? when I have sent proof to you via email that another company is already representing me. I have never instructed you to represent me and the signature you provided is not mine. Can someone please look into this as a matter of urgency because the stress you are causing has become unbearable !, I am having to write this comment on here due to you not responding to my numerous emails I have sent to you directly. If this harassment does not stop, my only option will be to contact the police regarding this. I am now at the end of my tether an anxious one at that !!

June 29, 2026
Unprompted review
Bott and Co Solicitors logo

Reply from Bott and Co Solicitors

We are sorry to hear that you are disappointed with the service you have received.

Following your conversation with the department manager, your claims have been closed free of charge. We hope this resolves the matter for you. Best regards, Bott and Co

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