Living relatively close to SS Great Britain, visiting it is one of those things that we recommend visitors do but don't do ourselves. Boundless' members' excellent value day was the spur needed to mak... See more
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One of the largest membership clubs in the UK for working and retired civil servants and public service employees, Boundless is a mutual, not-for-profit organisation. By providing benefits that help make savings on days out, leisure time experiences, dining and much more, Boundless is dedicated to helping its members make the most of their free time.
Here for our members
Written by the company
- Making the most of your free time . . .
- At Boundless we work with a wide range of incredible partners to bring our members great savings on access to popular UK attractions. From gardens and places of natural beauty to historical sites and family entertainment, dining, exciting member-only events and much more. For public sector and civil service employees past and present, there's something for everyone at Boundless.
Contact info
21 Station Street, BN1 4DE, Brighton, United Kingdom
- 0800 669944
- info@boundless.co.uk
- www.boundless.co.uk
Replied to 71% of negative reviews
Typically replies within 24 hours
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Reply from Boundless
I really enjoyed the day
I really enjoyed the day. The crowds were manageable. Food at the venue was good value and tasted good.
Photography exhibition excellent.
Only negative was the weather which meant star not possible.

Reply from Boundless
Very enjoyable talk from an enthusiast…
Very enjoyable talk from an enthusiast presenter who filled the time with lots of helpful suggestions.

Reply from Boundless
Some great suggestions
Got some great ideas on things I wouldn't normally have considered.

Reply from Boundless
boundless online event
the talk was informative and gave me a few ideas

Reply from Boundless
Renewal of breakdown cover
I telephoned to renew my Britannia Rescue breakdown cover. After all the commercial waffle I was invited to pay. Used my credit card and it was rejected twice no reason given. In frustration I said I would pay by cheque and put the phone down in disgust. I now see that regardless of the alleged rejection £69 has been taken on that credit card twice! I have to wait five working days for repayment.
What a crazy situation!

Reply from Boundless
I don't understand why membership has got so pricey
The CSMA, as it used to be called, had always been a bit marginal on value. I am still a member but as I'm financially challenged at the moment I'm not sure if I'll renew or not. We like to go to Whitemead so the discount for there is useful, use LV sometimes for insurance although they are very very risk averse so can't insure both our cars with them. We also use Britannia rescue which is the cause of some annoyance, they have added the basic cover to the more expensive plus package but my brittania renewal doesn't coincide with my boundless renewal of a more comprehensive version. Obviously I asked the question how they would deal with that? My presumption was there would be some arrangement for it but apparently it's just hard luck!
The free entries to places are of limited use to us as they tend on average to be focused on middle class pursuits in far away counties. It's always been this way.
The magazine is full of adverts for disabled bathrooms, disability buggies and group holidays for the elderly.
Overall I think it is literally dying with its membership. They'd do well to remember a lot of us old folk aren't ancient in the head.
Is it value for money? Depends on your circumstances and where you live, check it out and decide.
Thoughtless environmental impact
Generally find boundless pretty good. It has paid off having it.
But lost 2 stars because I am left with environmental guilt after doing a member day.
We were given brand new lanyards. I jave no idea why. They were not needed for the whole day. So I can only assume it's for advertising.
Then we had to keep them as no one collected them at the end of the day.
If I have to have a guilt chain around my neck and my families neck on all event days, its enough to male me give up membership as I firmly stand by trying to save the environment and I'm not OK with the guilt that goes with pointless waste especially if it's not even reusable. These also had the date printed on them so there was zero intention to reuse
Boundless....please understand than many of us spend our money on day trips rather than "stuff" as its a guilt free way to enjoy a day. We don't want things that male us feel bad on a day out

Reply from Boundless
Discount, NOT a discount …
Recently received a letter saying my Boundless discount has not been applied to my car insurance at renewal, but it would be if I call LV.
LV do not offer Boundless discount against a renewal. Instead they inflate the price as a new quote to then apply the discount. Boundless need to sort LV out as this is a Con.
Terrible customer service. Just herendous!!!
Terrible customer service. Waste of time, trying to get help or achieve anything. Promised something they going to and didn't do it.
We wanted a will drawn up and went with…
We wanted a will drawn up and went with Boundless because they had a special offer. Signed up and they said we would receive a phone call. Phone call never came. The car insurance used to be excellent but it has gone up nearly 50% in the last 3 years.
Just joined and received new members…
Just joined and received new members pack.Days out deals are exclusively based in England not much good for us in Scotland. Also was under the impression that membership was for a couple.Seems I can use my husband's card as long as he is with me when I make a purchase, why not just give me my own card . ? Have yet to work out whether there are any suitable benefits for us as a couple of retired folk.
Unhelpful
They were evasive and unhelpful when I queried renewing my Britannia Rescue policy without Boundless membership. They also made mistakes, I think telling Britannia I'd renewed my policy (I hadn't). Took a long time to sort out with several phone calls to them and Britannia Rescue. In the end I saved money my cancelling my Boundless membership and taking out a new policy with Britannia.
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