While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

These is a SCAM Website. They are bl00dy thieves and they will get what's coming for them soon. They don't know who they are dealing with. They will take your money and never deliver. All their soc... See more

Rated 1 out of 5 stars

We had a very bad experience with your company. My wife requsted an item since 2 weeks. The payment was deducted immediately. We didn't receive the item till now without any notice from you for any po... See more

Rated 1 out of 5 stars

DON'T BUY FROM THEM!!! I wrote my bad experience with them here 2 weeks before,and once i post it they finally replied on the chat support and they tried to let me delete my review in order refund... See more

Rated 1 out of 5 stars

This is a fraud & scammer website, they advertise their fake website and attract customers to order and pay & then!!!! nothing happens we never receive our order & never get a decent reply from them..... See more

Company replied

Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

Hi, we're #Boutiqat ! The middle East's Fashion & beauty marketplace


Contact info

1.6

Bad

TrustScore 1.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

These is a SCAM Website

These is a SCAM Website. They are bl00dy thieves and they will get what's coming for them soon. They don't know who they are dealing with.

They will take your money and never deliver. All their socials are blocked and they do not respond to message.

June 22, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Fake web

Hi
I have an order from their web for a. Week only my money was deposited no answer no tracking
Tried to reach the phone is out of range no messenger nor insta nor website answer me it seems to me fraud
Tried to cancle the order nothing happened
Anyone can get to them plz contact me mayarafeh(at)hotmail.com or we need to apply as group to close the site it is fake or fraud
I have made contacted the bank NBKGroup that their transaction get through to hold the account of the boutiqat.com as they are fake web so please everyone contact with them make contact +965 22248361 or anyway they can
And make their point we may get our money back also contacted with the https://www .moi.gov. kw/main/ sections/cyber-crime cyber crime they should take an action ,

November 10, 2022
Unprompted review
Rated 1 out of 5 stars

BOUTIQAT FRAUD AND CRIMINALS

I paid makeup 30/7-22 and still waiting.
They don’t answer my messages and the chat is a joke there’s nobody there.
I so upset
It seems legit but it’s not.
If you have the same experience please write and tell me what to do.
PLEASE DONT BUY ANYTHING FROM BOUTIQAT KUWAI OR ANY BOUTIQAT
FRAUD AND CRIMINALS

July 30, 2022
Unprompted review
Rated 1 out of 5 stars

FRAUDULENT WEBSITE

FRAUDULENT WEBSITE. DO NOT USE!!!

PAYMENT TAKEN. GOODS NEVER DELIVERED. NO MEANS OF CONTACTING THEM.

HAVE JUST REPORTED THEM TO MY BANK AND TO THE POLICE.

DO NOT USE THIS WEBSITE!!!

June 4, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Fake company

Fake company. Paid for my order. Items never received. Called the landline several times but no answer. Tried contacting them on Instagram - comments on their posts are disabled and messaging is limited. Surprise surprise!

March 30, 2021
Unprompted review
Rated 1 out of 5 stars

Fake website

Fake website! They’ve been stealing money from people! They don’t even respond to any messages or phone calls. Please report their social media pages

June 18, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Warranty..

Warranty.. this website is fake and thieves!
Don’t buy anything from it.
So this is a fake website of the real one (boutiqaat.com)

February 7, 2020
Unprompted review
Rated 1 out of 5 stars

This website is a fraud!

This website is a fraud they charged me the full amount as I placed the order and never shipped it nor refunded me ! I tried to contact them via phone, emails and chat and no one answers. I requested a refund through the website and it wasnt processed. راح اشتكي عليكم عند الجرائم الالكترونية وحماية المستهلك .

January 28, 2020
Unprompted review
Rated 1 out of 5 stars

To all people take care

To all people take care, don't buy from boutiqat websites it's fake, they will never send your orders or they will not refund your money.
I purchased item from that store no order receive and no money refund.
No email or phone answering .

June 8, 2019
Unprompted review
Rated 1 out of 5 stars

DON'T BUY FROM THEM!!!

DON'T BUY FROM THEM!!!

I wrote my bad experience with them here 2 weeks before,and once i post it they finally replied on the chat support and they tried to let me delete my review in order refund my money back and i told them i'll not delete it unless you return me my payments otherwise i'll go to police station, and they told me go to hell and do what you want!
SUCH A false thieves!! may God not forgive you!

January 31, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

it is one of the worst websites !

it is one of the worst websites !! they stole my money I order from 24.Sep.2018 and still didn't receive my shipment they don't respond at all telephone, Email, Instagram, Twitter etc...
the funny thing that they changed the status of my shipment to "Delivered" ?!?!?!?!

when did that happen !!!!!

it unreliable website DONT BUY ANYTHING FROM THEM

January 20, 2019
Unprompted review
Rated 1 out of 5 stars

Bad experience

My friend had a very bad experience with you, if you know any thing about the market you should know that word of mouth can be your biggest concern.
You even blocked her on instagram for giving a review on you!!

January 16, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

We had a very bad experience with your…

We had a very bad experience with your company. My wife requsted an item since 2 weeks. The payment was deducted immediately. We didn't receive the item till now without any notice from you for any possibil delay or apology for that. We tried to contact your company by all means that was received with negligence and rudeness from your side. You are literally money stealer!! STOP BUY FROM THEM!!!

January 16, 2019
Unprompted review
Rated 1 out of 5 stars

They stole our money !

I had a very bad experience!!! They stole our money and don’t want to give it back for us !!!!
Such a dishonest website !!! DON’T BUYYYY!!!!
حراميه وكدابين

January 16, 2019
Unprompted review
Boutiqat logo

Reply from Boutiqat

Hello We're extremely Sorry that you had a bad experience with us. Would you mind sharing your order number and we will reach out to you asap.
E-mail support@boutiqat.com

Or Click on Chat with us among the Boutiqat Application to access our online support system and get our help.

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look