WOW my BigW 2 thermal pairs were delivered by FREE Priority Service within 2 days ! the best valued service EVER ( in my born 79 days ) save $1,000s off pension &or savings NIL heating 7... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order arrived earlier than expected via Australia Post. Very happy with the item I purchased (Christmas gift). It was exactly as described, good quality & great price. I definitely recommend this b... See more
Company replied
Purchased the battery powered salt and pepper grinders as firstly I like the sleek look of the shaker and a peep hole to check level of salt or pepper. I was tired of purchasing salt and pepper grind... See more
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An inexpensive (only) gift for my lover purchased at the last minute...delivered in three days. Fantastic service and my lover now walks on (air) thongs. No need for the gold bracelet! Big W you're... See more
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Company details
Written by the company
Boutique Retailer are one of Australia’s fastest-growing online retailers with a selection of leading brands & our exclusive in-house collections bringing you quality and style at unbeatable prices.
Contact info
Australia
- www.boutiqueretailer.com.au
4.4
Excellent
698 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was very happy with prompt delivery…
I was very happy with prompt delivery and was left in a safe place and was notified when was delivered
July 9, 2026
Unprompted review
Reply from Boutique Retailer
Thank you Jonathan for your kind feedback. We are delighted your order arrived promptly and that you were kept informed throughout the process. We truly appreciate your support and look forward to serving you again.
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Reply from Boutique Retailer
Thank you Rick for your kind feedback. We are delighted you had a smooth experience with us. We truly appreciate your support and look forward to serving you again.
Excellent seller and service
Fantastic seller with very good prices on their items. Exceptional fast delivery even for interstate buyers. Highly recommendable
June 23, 2026
Unprompted review
Reply from Boutique Retailer
Thank you Derek for your wonderful feedback. We are thrilled you had such a positive experience and that your order arrived so quickly. Your recommendation means a lot to us and we truly appreciate your support.
Reply from Boutique Retailer
Thank you Helen for your kind feedback. We are so pleased you were happy with your purchase and that it reached you quickly. We truly appreciate your support and hope to serve you again soon.
The delivery from the seller was prompt…
The delivery from the seller was prompt and efficient.
Thank you.
July 2, 2026
Unprompted review
Reply from Boutique Retailer
Thank you Jenna for your lovely feedback. We are so pleased your order arrived quickly and everything went smoothly. We truly appreciate your support and look forward to serving you again.
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Fast dispatch & friendly service
Really impressed with the quick dispatch of my new sheets. Communication was friendly and helpful throughout, making the whole ordering process easy. Excellent service so far—I wouldn’t hesitate to order from them again.
July 4, 2026
Unprompted review
Reply from Boutique Retailer
Hi Jo Anne, thank you so much for your wonderful feedback. We truly appreciate your kind support and are delighted everything went smoothly from start to finish. We look forward to serving you again in the future.
Reply from Boutique Retailer
Thank you Kat for your lovely feedback. We are so pleased you found exactly what you were looking for and that your order arrived quickly. We truly appreciate your support and look forward to serving you again.
Easy to order online and order was…
Easy to order online and order was delivered well in a wrapped up protected box, left outside the front door in a safe place.
July 1, 2026
Unprompted review
Reply from Boutique Retailer
Thank you Con for your kind feedback. We are delighted everything arrived safely and that your shopping experience was smooth from start to finish. We truly appreciate your support and look forward to serving you again.
Purchased the battery powered salt and…
Purchased the battery powered salt and pepper grinders as firstly I like the sleek look of the shaker and a peep hole to check level of salt or pepper. I was tired of purchasing salt and pepper grinders that would only last a few weeks and I would end up with RSI from trying to turn the top. The battery powered grinders are great, very happy.
June 26, 2026
Unprompted review
Reply from Boutique Retailer
Thank you Pauline for your wonderful feedback. We are so pleased to hear your new grinders have been a great addition to your kitchen and are making everyday use much easier. We truly appreciate your support and hope you continue to enjoy them for a long time.
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Set of three pairs of socks
Very fast service and delivery. Socks only 20 per cent wool, but still ingood value for money. Ordered two sets of the same size. Received two different sizes - labelled incorrectly by manufacturer. You beauty, one set for my brother and one for me!
June 18, 2026
Unprompted review
Reply from Boutique Retailer
Thank you, Christine. We're glad everything worked out and that you were able to share them. We truly appreciate your support and hope to serve you again soon.
I love Big W so much you don’t have to…
I love Big W so much you don’t have to wait for delivery so quick
Thank you so very much
June 25, 2026
Unprompted review
Reply from Boutique Retailer
Thank you so much, Megan. We're delighted to hear everything arrived promptly and truly appreciate your kind words. We look forward to serving you again soon.
Reply from Boutique Retailer
Thank you, Glenn. We're delighted you had a great experience and truly appreciate your support. We look forward to serving you again soon.
Good niche items available
Stocks Seward's hankies which are getting harder and harder to find. Arrived fast.
June 18, 2026
Unprompted review
Reply from Boutique Retailer
Thank you, Matt! We're glad we could help you find this item and that it reached you quickly. We appreciate your support and hope to serve you again soon.
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Unwearable
The product arrived in a timely way with good communication, BUT the product itself was terrible quality and unwearable. The return cost of $15 flat rate and no returns from marketplace sales means it was a complete waste of my time and money.
The product has no bearing on normal human form. Short tight legs more like a childs size and no space or height in the back to accomodate a bottom and too much space in the front. Unwearable.
June 19, 2026
Unprompted review
Reply from Boutique Retailer
Thank you for your feedback, Flo. We're sorry to hear this purchase did not meet your expectations. We appreciate you sharing your experience, and your comments will be passed along to our team for review. Please feel free to reach out to us directly if there is anything further we can assist with.
Reply from Boutique Retailer
Thank you, Chris! We're delighted to hear you're happy with your purchase and found good value. We appreciate your support and look forward to serving you again.
The walking stick (Cane)
The walking stick (Cane)is just what I needed the light is also very good
June 19, 2026
Unprompted review
Reply from Boutique Retailer
Thank you, Daphne! We're so pleased to hear the cane is working well for you and that the light has been a useful addition. We truly appreciate your feedback and hope it continues to serve you well.
The mortar and pestle was impressive
The mortar and pestle was impressive. Free freight for a low priced purchase was a bonus.
June 20, 2026
Unprompted review
Reply from Boutique Retailer
Thank you, Dianne! We're delighted to hear you were pleased with your purchase and that the complimentary shipping made it even better. We appreciate your support and hope to serve you again soon.
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The clothes I ordered were of good…
The clothes I ordered were of good quality
June 15, 2026
Unprompted review
Reply from Boutique Retailer
Thank you, Deborah! We're delighted to hear you were pleased with your purchase. We appreciate your support and look forward to serving you again in the future.
Fast delivery service and great product…
Fast delivery service and great product thankyou
June 17, 2026
Unprompted review
Reply from Boutique Retailer
Thank you, Jeanette and Dann! We're delighted everything arrived promptly and that you were happy with your purchase. We appreciate your support and hope to serve you again soon.
The picture in the app made the product…
The picture in the app made the product looked larger than it was. Yes I should have checked the measurements but was totally shocked to receive a small purse when it arrived
June 15, 2026
Unprompted review
Reply from Boutique Retailer
Thank you, Ol. We appreciate your feedback and understand the item was not what you expected. We will keep working to present products as clearly as possible so customers can make informed choices. Thank you for sharing your experience with us.
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