Bower Collective Reviews 

8,425
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 2,251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, effectiveness, and pleasant fragrances, especially highlighting the excellent performance of items like limescale removers. Many appreciate the attractive, well-packaged glass bottles, often with practical rubber stands, and the company's commitment to reusability and recycling through refill pouches. The ordering process is frequently noted as easy and flexible, offering convenient options to adjust subscriptions and providing timely delivery notifications. However, some customers also noted concerns regarding delivery services, citing delayed orders, conflicting messages, and parcels not being received or left without proper notification.

What people talk about most

Product

Users describe positive interactions with product, highlighting their effectiveness, pleasant scents, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the effectiveness of the products,... See more

Order

Consumers find order to be positive, with many praising the excellent systems in place for altering orders,... See more

Delivery service

People report positive experiences with delivery service, often praising its speed and regularity, with items... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed and ease of use. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A friend recommended via Ask Charlie & the introductory offer was good. I’m making my own Pure Magic with citric acid & using Bower containers. The glass bottles are a lot nicer than the plastic I... See more

Rated 5 out of 5 stars

Really like that I don’t have to remember to buy cleaning products at the super market, that I can adjust the delivery slot easily (this feature has got so much better recently!). On top of that, the... See more

Rated 5 out of 5 stars

The products arrived quickly, beautifully packaged - and the 'starter kit' was full size of everything - fantastic value. We opted for the Kuzu Lemon - which makes everything smell so fresh and the Li... See more

Rated 5 out of 5 stars

I bought an amazing gift set. It looked desirable with cloth and tea towel included in the box. It is a peach scented cleaner and cleans really beautifully with ease leaving a peach perfume which sme... See more



Company details

  1. Cleaning Products Supplier
  2. Toiletries Store

Written by the company

Bower Collective are on a mission to eliminate plastic waste and provide customers with Earth's best sustainable home and personal care products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(8,425)

2,193 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dreadful Company.

Dreadful Company to deal with. I placed an order on the 12th of June and still nothing has arrived. Contacted customer services who were very slow in responding and they advised it had been delivered of which it had not. I replied to them to advise nothing had been received, waiting another week for a reply and nothing so I sent a Facebook message which again took a few days for a response. Emailed senior management and no reply from them either. A shambles of a company that should be avoided.

June 12, 2026
Unprompted review
Bower Collective logo

Reply from Bower Collective

Hi Craig,

We very sorry to hear that your recent experience was not a good one and we thank you for the feedback. We can confirm a refund has been approved for your order while we continue investigating with our courier. For accuracy, our records do show delivery photos taken at your building and these were provided to you, so we're currently working to understand what happened after that point. We're sorry the communication along the way fell short, and we're using this as a chance to improve our response times. Please reach out to us directly if anything is still outstanding!

Best wishes,

Hana - Team Bower

Rated 5 out of 5 stars

Great to have a clean product

Great to have a clean product, very easy to manage subscription and navigate website and fantastic to have containers recycled- that’s a big plus!

June 10, 2026
Rated 5 out of 5 stars

Beautiful scents

Beautiful scents, really refreshing and makes my bathroom feel clean and luxurious. Lovely packaging, happy to gave the bottles out on show.
The limescale remover works so well and my shower screen is sparkling with no effort from me.
I like the products so much I am reordering now so I dont run out!

June 9, 2026
Rated 5 out of 5 stars

Love the whole idea

I love the Bower Collective products in any case, but definitely get a 'buzz' from returning the empty pouches, knowing that I have played a very small part in keeping plastics out of landfill.

June 16, 2026
Rated 5 out of 5 stars

Great customer service

I contacted customer services to ask if I could delay my delay my recurring order due to not having used the product up yet. I expected a ‘no’ but happily got a ‘yes’ which really helps for a single person.
The limescale remover is what I ordered and it really works 👍

June 16, 2026
Rated 5 out of 5 stars

Great cleaning

Products are good.
It's easy to adjust my orders.
Items are well packed but not excessively.
Recycling attitude of the company is excellent.

June 16, 2026
Rated 5 out of 5 stars

Great range of effective products

Great range of effective products. Love the yuzu lemon, makes everything smell fresh. Easy to order and always let you check your subscriptions in time to change something if needed.

June 16, 2026
Rated 5 out of 5 stars

Game changer

I haven't been able to get the limescale off my shower screen or taps despite trying many products and scrubbing like crazy. One spray of your limescale remover did the shower doors and a couple took care of most of the taps.
Amazing and to think it is all sustainable, vegan and made in the UK.

June 16, 2026

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