Box2 Fashion Reviews 

2,229
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,350 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stylish, high-quality clothing and appreciate how well the items fit various body shapes. Consumers frequently highlight the exceptionally helpful staff and the smooth ordering process. People also mention that parcels arrive quickly and safely, making the entire shopping journey completely reliable and very pleasant. However, some people mentioned that certain items fell short of expectations. A small group of reviewers were dissatisfied with inconsistent sizing or materials, noting that specific garments felt poorly cut, baggy around the armholes, or simply too large to wear comfortably.

What people talk about most

Product

Clients share positive opinions on product quality, praising the durable fabrics and comfortable fit.... See more

Quality

Users describe profound satisfaction with the quality of clothing, highlighting durable fabrics and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently noting that orders arrive very quickly... See more

Order

People report positive experiences with order, highlighting fast shipping and great product quality.... See more

Service

Consumers find service to be positive, highlighting consistently prompt delivery and efficient handling of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

I have shopped with Box2 for over 30 years, always top quality clothing, more casual clothing that can be dressed up these days, i do miss the Bella Donna more dressy, I even wore an outfit to my dau... See more

Company replied

Rated 5 out of 5 stars

The sale brochure was clear and inviting and I was tempted into a full price purchase too. Both items arrived exactly as timed and in supersafe packaging with minimal bulk. As ever, the products are t... See more

Company replied

Rated 5 out of 5 stars

Two lovely items of clothing bought. Love this brand, well made stylish clothes which never disappoint. Always delivered swiftly with delivery details. Highly recommended.

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,229)

1,225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Two really nice lightweight tops

Two really nice lightweight tops, one pale pink and the other cornflower blue - a perfect fit and just right for this hot weather. Very swift delivery and very nicely packaged.

June 18, 2026
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Reply from Box2 Fashion

Thank you Marilyn, enjoy your tops, Nicky

Rated 5 out of 5 stars

Quality

Quality, great fit and communications excellent

June 17, 2026
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Reply from Box2 Fashion

Thank you for your lovely review, much appreciated, Nicky

Rated 5 out of 5 stars

Trendy OAP

Always love your tops and your white trousers. I have to wait for your special offers though… I’m a trendy OAP 😂😅💕

June 17, 2026
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Reply from Box2 Fashion

Thank you, enjoy wearing your lovely tops! Nicky

Rated 4 out of 5 stars

Linen dress

The dresses arrived promptly as expected. I find that the packing was not so good and the dresses were very badly creased when the arrived. I note that the fabric is not of the same quality as previous linen dresses ive bought from box2. Also the finish was quite poor and the seams were not well finished.

June 16, 2026
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Reply from Box2 Fashion

Thank you for your feedback and we are sorry to hear that you are disappointed with your dresses. It is very difficult to avoid creasing with Linen and Crepe when packed, however, we are very happy to help with any concerns and help if you need us.

Rated 5 out of 5 stars

Love these trousers

Love these trousers! So comfortable and look lovely. Service and delivery nice and quick so arrived in plenty of time. Would order again.

June 15, 2026
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Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 4 out of 5 stars

Love the,dress and pashmina

Love the,dress and pashmina but the label on dress,sewed on really badly hence four stars. One minor point and honestly I'm not being picky, just stating a fact. Not all big ladies have arms like a sumo wrestler. Bit smaller armholes would be great.

June 15, 2026
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Reply from Box2 Fashion

We are so glad you love the Delia dress, it has been very popular. We have suggested to some customers that the dress can be altered from the shoulders which will sort your issue out. 💕

Rated 5 out of 5 stars

Always easy to order and quick delivery…

Always easy to order and quick delivery - everything great quality

June 15, 2026
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Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us. 💕

Rated 5 out of 5 stars

Excellent company. Excellent Clothes.

Easy to order. Very prompt and excellent delivery. The standard of Box2 clothing is very high and always good quality. The customer service is also excellent- I know this from previous experience with this company. I would definitely recommend Box2.

June 15, 2026
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Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 1 out of 5 stars

The Donna dress was rather a…

The Donna dress was rather a disappointment. The garment was badly cut, with sleeves of differing length, a lopsided neckline and the two sides did not match. Maybe one that slipped through quality control? I have always been pleased with previous purchases with quality being a strong point.

June 15, 2026
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Reply from Box2 Fashion

Hi. The Donna dress has been hugely popular but it does sound like you may have received a faulty one as the standard of our clothes is not as you have encountered. We are more than happy to help with any queries about standards or concerns that our customers may have.

Rated 1 out of 5 stars

First ever return, such poor quality

For the first time ever I have returned an item. The linen trousers, £60, were such poor quality. I know how linen varies but this was cheap, coarse and had at least 2 black streaks in the weave. Sadly not even worth a quarter of the price. Very disappointed.

June 15, 2026
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Reply from Box2 Fashion

We are so sorry that you were disappointed with your trousers. Regarding the black streaks, it does sound like you may have had a faulty pair. If you would like to call us we will be happy to either send a replacement or help you with a return. Following feedback from customers, we offered a lighter linen this year so this may be why it felt different, but we can help if you call.

Rated 5 out of 5 stars

Experience is always great with Box2

Experience is always great with Box2.Always good quality and speedy delivery!

June 11, 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us. 💕

Rated 5 out of 5 stars

I am always very happy with everything…

I am always very happy with everything about Box 2! The quality of all the garments I have had have been great and the delivery excellent

June 10, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Friendly

Friendly, efficient service. Good quality, flattering, affordable clothes.

June 5, 2026
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Reply from Box2 Fashion

Thank you so much for awarding us a five-star rating! 🤩

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