I like the brace and the ability to insert the cold/hot gel pack and the pressure pad. It is a bit limiting as I am short so the brace sits quite high. However, I ordered 2 braces, one identified as 0... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ordered for my niece. I was able to size her knee and order the brace which fit her correctly. I am not sure what happened when the care worker tried to fit the brace initially, but they struggled t... See more
Company replied
The ankle brace provided the pain relief as advertised. It was a bit difficult to get on the first time but the desired effect was, as I said, a relief. The Hot/Cold pack was a pain reliever as w... See more
Company replied
I rolled my ankle & needed something to keep it supported while healing. Their size guidelines were easy to follow & I ordered the Elastic Ankle Brace (Item 10A10). Delivery was swift & I started usin... See more
Company replied
Company details
- #8 of 8 best companies in Diabetes Equipment Supplier
- #29 of 36 best companies in Medical Equipment Supplier
- #28 of 35 best companies in Medical Supply Store
- #2 of 2 best companies in Orthotics & Prosthetics Service
- #6 of 7 best companies in Physiotherapy Equipment Supplier
Written by the company
BraceAbility is your practical solution for comfortable, durable orthopedic braces and supports that effortlessly help you live with confidence. Our mission is simple: to provide people from all walks of life and with various pain conditions with real, lasting relief through the most comfortable knee braces, back braces, ankle/foot braces, and arm/wrist braces on the market. Designed in the USA, our small, Iowa-based team puts service and care first, doing everything possible to ensure a best-in-class experience for our customers. We pride ourselves on manufacturing the most affordable, high-quality braces possible, incorporating propriety comfort-first materials into our designs so that you can get orthopedic pain relief fast. We also specialize in plus size braces and orthopedic supports, offering up to size 6XL. We specialize in braces for conditions like plantar fasciitis, diabetic neuropathy, sciatica, post-surgical recovery and more.
Contact info
6122 Nordic Dr., 50613, Cedar Falls, United States
- (866) 712-7808
- support@braceability.com
- www.braceability.com
4.1
Great
981 reviews
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Replied to 99% of negative reviews
Typically replies within 48 hours
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Be nice if I received my product.
Well if I actually got my product I would give it some stars. Guess I’ll do a 1 star since I can’t give 0.
April 13, 2026
Reply from BraceAbility
Thank you for your feedback, and we sincerely apologize for the frustration this has caused.
We understand your concern. Your package is still on its way and is currently in transit to the next facility. While it is arriving later than originally expected, it has not been lost and will continue moving through the shipping network.
We appreciate your patience and understanding, and please don’t hesitate to reach out if you need any further assistance.
Your ordering website is confusing
Your ordering website is confusing, had to call to get sku #'s 4 icepacks 4 ordering .
April 21, 2026
Reply from BraceAbility
We’re sorry to hear you found the ordering process confusing. Our SKU numbers are typically located on the upper right-hand side of the product page for easier reference.
We appreciate you bringing this to our attention and will continue working to improve the clarity of our website. Please don’t hesitate to reach out if you need any assistance. We’re happy to help.
Reply from BraceAbility
Thank you for your feedback! We’re glad you’re happy with the size, ease of use, service, and timely delivery.
I have no trouble ordering these knee…
I have no trouble ordering these knee braces. Service is great.
April 21, 2026
Reply from BraceAbility
Thank you for your feedback! We’re glad you find ordering easy and are happy with our service.
Reply from BraceAbility
hank you for your feedback! We're glad you found the fit instructions helpful.
Comfortable socks with quick and easy…
Comfortable socks with quick and easy order/delivery.
April 17, 2026
Reply from BraceAbility
Thank you for your feedback! We're glad you’re happy with the socks and the quick delivery.
Spondylitis backbrace
I have had horrible pain in my lower back and hips for years, leaving me unable to participate in physical activity. The spondylitis backtrack has given me the ability to walk shorter distances without pain and do activities I enjoy again. It gave me part of my life back.
April 13, 2026
Reply from BraceAbility
Thank you for sharing your experience. We're glad the back brace has helped you walk with less pain and enjoy activities again.
Received brace today
Received brace today, adjusted it twice. So far working nicely and comfortable almost forget it’s on.
April 13, 2026
Reply from BraceAbility
Thank you for your feedback! We’re glad to hear the brace is comfortable and working well for you.
Perfect Fit & Very Comfortable
I broke my sacrum and now have two bulging discs and nerve damage. My sitting bones and my right SI joint are always an issue. The description of the product was spot on. It’s very easy to adjust, just as outline in the instructions. The fit was perfect. I really like how it supports my back and allows me to walk straight. I actually use it while working out and it’s very comfortable. It’s not too tight and even bending is no problem. I highly recommend this support belt!
April 13, 2026
Reply from BraceAbility
Thank you for your detailed feedback. We’re very happy to hear the support belt fits well, is easy to adjust, and is helping you stay comfortable and supported.
Brace was too small
Brace was too small. I had only tried it on discovering it too small. Tried to return for a larger size but they refused to accept it. They kept the brace and my money. Beware they will rip you off.
April 9, 2026
Reply from BraceAbility
Thank you for reaching out, and we’re sorry to hear about your experience with the sizing. We understand how important it is for the brace to fit properly, especially when trying it on for the first time.
We sincerely apologize for the inconvenience. BraceAbility is transparent when it comes to our return and exchange policy. You may also revisit our return and exchange procedure for further details.
Ordering easy…can’t speak to anything…
Ordering easy…can’t speak to anything else until I receive & use this item
April 20, 2026
Reply from BraceAbility
Thank you for your message. We understand.
We appreciate your order. Once you’ve received and tried the item, feel free to reach out if you need any help.
Pretty happy!
Shipped quickly. I've only had it 24 hours but it seems to have made a big difference in my pain.
April 15, 2026
Reply from BraceAbility
Thank you for your feedback! We’re glad to hear your order arrived quickly and that it’s already helping with your pain. We truly appreciate your support and wish you continued relief.
The first one I ordered was way too…
The first one I ordered was way too small even though the size chart said it would. I decided to just keep it because the return policy was too difficult but I can not wear it. I’ve ordered two more one by accident but if it fits I will use both. When they come I will make a decision. Not pleased at all right now
April 12, 2026
Reply from BraceAbility
Thank you for your feedback, and I’m sorry to hear about the sizing issue. We appreciate you giving the products another try and hope the new items fit better. Please let us know if you need any assistance once they arrive. We’re here to help.
Reply from BraceAbility
Thank you for your feedback! We’re happy to hear the size was a perfect fit and matched your order exactly. We appreciate your support!
Nothing went wrong
Nothing went wrong. New customer that simply wants to try ONE of your products
April 18, 2026
Reply from BraceAbility
Thank you for your feedback! We’re glad to have you as a new customer, and we hope you enjoy trying the product. Please feel free to reach out if you have any questions. We’re here to help.
Best Plus Size selection
Simple quiz to help you discover which type of brace would be the best for you. Best selection I’ve seen for plus sizes. Fair pricing. Free shipping.
April 18, 2026
Reply from BraceAbility
Thank you for your feedback! We’re glad you found the selection helpful, especially for plus sizes, and that you appreciate the pricing and free shipping. We truly appreciate your support!
Reply from BraceAbility
Thank you for letting us know. We appreciate your time and your order, and we’re glad to have served you. If you ever need anything in the future, feel free to reach out.
Mary was very helpful!
Mary was very helpful as I was unsure what size to order. Also suggested and alternative sock for bedtime to help with blood flow to feet.
April 17, 2026
Reply from BraceAbility
Thank you for your feedback. We’re glad you received helpful guidance on sizing and that an alternative was suggested to support comfort at bedtime. We appreciate you taking the time to share your experience and are happy we could assist you.
Reply from BraceAbility
I’m sorry the boot didn’t fit as expected.
Sizing can vary depending on the product model, so we understand how frustrating that can be. We can definitely help you with either an exchange for a smaller size or a return for a refund, whichever you prefer.
Please let us know your order number and whether you’d like a replacement or a refund, and we’ll take care of the next steps for you.
Quick and easy
April 17, 2026
Reply from BraceAbility
Glad to hear it was quick and easy. We appreciate your feedback and are happy we could help!
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