Brady Insurance Reviews 

1,367
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 430 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and knowledgeable during every single interaction. People appreciate the efficient service and quick response times when handling insurance renewals and policy queries. Though some reviewers were entirely new to the process, they found the brokers provided wonderful guidance and reassurance. Consumers consistently highlight that speaking directly with real people makes the entire experience much more personal and reassuring. Clients are truly delighted by the reliable support and intend to continue using these brokerage services for years. Overall, individuals feel well-cared for and experience a smooth, hassle-free transition.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their responsiveness, efficiency, and friendliness across... See more

Service

Customers report widespread satisfaction and appreciation for the service provided, highlighting quick... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are consistently... See more

User experience

People report positive experiences with user experience, finding the process exceptionally straightforward... See more

Response time

Customers consistently note positive experiences with response time, describing communication as quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using the services of Brady Insurance and the support of Ms. Monika Kargol for a few years now. I can always rely on her professionalism, clear explanations, and quick responses. She cons... See more

Company replied

Rated 5 out of 5 stars

I needed car insurance for our holiday home vehicle and Olivia O'Connor was incredibly helpful. She manually sorted out our non-resident policy, fixed a few system errors straight away, and even manag... See more

Company replied

Rated 5 out of 5 stars

Very committed and professional company. Always easily contactable, clear advice by telephone, email letter or in person. Brady's will go that extra mile for you. Recently I have been working with... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Bradys. Its a refreshing change to speak directly with a real person instead of waiting on hold or being passed through a call centre. They were friendly , knowledgeable... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Insurance Agency
  5. Liability Insurance Company
  6. Personal Insurance Company

Written by the company

In business since 1959 the company has built up a strong reputation for their customer service and ability to get deals. Are you a client looking for a great Insurance Broker who can get discounts with your insurance needs? Brady Insurance are here to help! We have won many awards & are committed to our customers. If you need a great deal on your insurance, excellent service and an ethical broker, you should call us or fill in one of our easy Quote Forms. We have offices in Dublin & Leitrim & a team of 38 professional & experienced brokers. As a broker we are "Focussed on You" which is our brand motto. We strongly feel that client's want support and advice in buying insurance, which, let's face it, can be a headache. Our goal is to make it easy and always give the customer great options and a professional service. We do all kinds of insurance from personal products like Car, House, Van, Personal Accident and Travel to Business Insurance. Our business product include packages for companies, shops, offices, property owners etc to liability, and insurances for professional services like Professional indemnity, directors and officers or Cyber cover. Check out our website to review the full scope of our specialisms and we hope to hear from you and welcome you as a new customer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,367)

436 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sharon has amazing knowledge and so…

Sharon has amazing knowledge and so efficient Have dealt with her for years.

March 19, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful review.

We’re delighted to hear that Sharon’s knowledge and efficiency continue to make a difference. We truly appreciate your loyalty over the years.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very efficient and non fuss

Very efficient and non fuss, thank you

March 24, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind feedback.

We’re pleased to hear that you found our service efficient and straightforward. We appreciate your support.

From all of us at Brady Insurance

Rated 5 out of 5 stars
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re delighted to hear that you experienced excellent customer service. Your feedback is greatly appreciated.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Insurance Renewal

Hannah was fantastic to deal with. Professional, friendly and made the process very clear and straighforward. Thanks very much!

March 25, 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your wonderful recommendation.

We’re delighted to hear that Hanna provided such efficient and friendly support, going above and beyond for you. Your kind words mean a great deal and will be passed on to her.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Great service fast and reliable

Great service fast and reliable

March 21, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re delighted to hear that you found our service fast and reliable. Your feedback is greatly appreciated.

From all of us at Brady Insurance

Rated 5 out of 5 stars
Brady Insurance logo

Reply from Brady Insurance

Thank you for your feedback.

We’re pleased to hear that you were happy with our response time and follow-through. Providing efficient and reliable service is always our priority.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Exceptional customer service,

Exceptional customer service,
Thank you.

February 22, 2026
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Reply from Brady Insurance

Thank you very much for your kind words.

We’re delighted to hear that you experienced exceptional customer service. Your feedback means a lot to us.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Mary was fantastic made things very…

Mary was fantastic made things very simple

February 22, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your lovely review.

We’re delighted to hear that Mary made the process simple and straightforward for you. We’ll be sure to pass on your kind words to her.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Quick and easy

Great service and staff very helpful

February 22, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your great feedback.

We’re pleased to hear that you found the process quick and easy, and that our team was helpful throughout. We truly appreciate your support.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Highly recommend

Brady Insurance have been great to deal with. Ronan our broker has been so efficient and has gone above and beyond for us. I highly recommend them.

March 12, 2026
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Reply from Brady Insurance

Thank you very much for your wonderful recommendation.

We’re delighted to hear that Ronan provided such efficient and dedicated support, going above and beyond for you. Your kind words mean a great deal and will be passed on to him.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Staff friendly and knowledgeable.

Staff friendly and knowledgeable.

March 18, 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you for your feedback.

We’re pleased to hear that you found our team friendly and knowledgeable. Providing approachable and informed support is always our priority.

From all of us at Brady Insurance

Rated 5 out of 5 stars

5 stars 🌟 Dee

5 stars 🌟 Dee, is a great lady to deal with. Excellent service.

February 26, 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you for the fantastic review.

We’re delighted to hear that Dee provided such excellent service and was a pleasure to deal with. We’ll be sure to pass on your kind words to her.

From all of us at Brady Insurance

Rated 5 out of 5 stars
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We truly appreciate your kind words and are always here to support you whenever you need us.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Cool service

Cool service

March 2, 2026
Brady Insurance logo

Reply from Brady Insurance

We’re delighted to hear you had a positive experience with our service and truly appreciate you taking the time to share your feedback.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Recommended!!! I dealt with one person (Bronagh)…

I dealt with one person (Bronagh) throughout. She was very helpful and easy to work with, gave good guidance and expedited my policy which was most helpful. Highly recommended.
Mike

March 11, 2026
Brady Insurance logo

Reply from Brady Insurance

Dear Mike,

Thank you very much for your wonderful review. We’re delighted to hear that Bronagh was able to guide you through the process and ensure everything was handled quickly and efficiently. Your recommendation means a lot to us.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff. Inga was quick to process my queries and did not let me wait long.

March 4, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind feedback.

We’re delighted to hear that you found our team friendly and knowledgeable, and that Inga was able to assist you quickly with your queries. We’ll be sure to pass on your kind words to her.

From all of us at Brady Insurance

Rated 5 out of 5 stars

I found Bradys very easy to deal with

I found rady"

March 13, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re pleased to hear that you found us easy to deal with. Providing a straightforward and hassle-free service is always our goal.

From all of us at Brady Insurance

Rated 5 out of 5 stars

I had a very positive experience with Ania

I had a very positive experience with Brady Insurance recently.Over the past few days I was dealing with a stressful situation after my car was damaged and needed repairs. From the beginning the team at Brady Insurance was extremely helpful.In particular, I would like to thank Ania, who supported me throughout the whole process. She was professional, patient and very reassuring. She explained everything.
What meant the most was how calm and supportive she was during our phone conversations. Situations like this can be very stressful but Ania made everything much easier and gave me confidence that everything would be sorted out.
Excellent customer service and truly appreciated support. Thank you again Brady Insurance and especially Ania.

March 13, 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for sharing your experience.

We’re sorry to hear about the stressful situation with your car, but we’re delighted that our team could support you during that time. Your kind words about Ania’s professionalism, patience and reassurance will mean a great deal to her. Helping our clients feel supported and informed during difficult situations is something we take great pride in.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Personal car and travel insurance

I am able to directly contact people who can help me. I've been a customer of Mannion, now Brady Insurance for over 20 years and I've always liked the personal treatment and courtesy, always looking for better quotations for me. In recent years I've been in contact with Ms. Norkuniene who is very professional and very helpful with my requests.

February 13, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you sincerely for your loyalty over the past 20 years.

We truly appreciate your continued trust from your time with Mannion Insurance through to Brady Insurance. It’s wonderful to hear that you value the personal service and care our team provides. We’re also delighted that Inga has been able to assist you so professionally.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Good help for me

February 16, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re delighted to hear that you found our team helpful and truly appreciate you taking the time to share your feedback.

From all of us at Brady Insurance

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