I ordered a shaver from Branzoe
I ordered a shaver from Branzoe, and what I received was clearly used — the packaging was unsealed, and there were visible signs of prior use. That is completely unacceptable and unhygienic.
I contacted customer support and they acknowledged the issue, offering a refund only if I returned the item. I explained I had no time to deal with return shipping, but they ignored my messages after that.
So now I’m stuck with a used item and no resolution. Terrible service and absolutely no accountability.
Avoid this store — they don’t care about customers once they have your money.








