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Rated 5 out of 5 stars

Bravado is probably one of the most reliable online stores to buy records from, especially if youre in europe as it often offers vinyl variants that can only be bought in US stores from artists. Brava... See more

Rated 1 out of 5 stars

I ordered an item which wasn't delivered. Customer service confirmed I'll get the refund. Item was delivered on 7/12/2025, we were in contact throughout January and February regarding my refun... See more

Rated 5 out of 5 stars

I was skeptical about whether I would receive my order after these negative comments. I received an email confirmation after 4 days (including the weekend). I received a tracking number and customer s... See more

Rated 5 out of 5 stars

At first, I was somewhat hesitant to order from them due to the mixed reviews I came across online. However, I decided to take a chance since they had some records I couldn’t find elsewhere at that pr... See more

Company details

  1. Novelty Store
  2. Music Store

Written by the company

Onlineshop für offizielles Merchandise & Musik


Contact info

4.0

Great

TrustScore 4 out of 5

535 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

FRAUD: They have my money and my album, but deny the order exists!

I am extremely disappointed with Bravado/Blackpink EU Store. I paid 52.98€ for the BLACKPINK 3rd MINI ALBUM [DEADLINE] (Order #BLKPNK1439EU).

The item was shipped but returned to their warehouse in Germany (Tracking: LF416126968DE). Even though I have the official Shopify receipt and the tracking proof, their customer service agent (Noah) is telling me that my order "doesn't exist" and that the confirmation was "a bot mistake".

This is a total scam. They have my money and they have the album in their warehouse, but they refuse to send it. I have already contacted manager Emily Caddey and reported the issue to Shopify.

Do not buy from this store if you don't want to lose your money. I want my album delivered to Spain immediately!

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

Unresponsive after a refund request..

I ordered an item which wasn't delivered. Customer service confirmed I'll get the refund. Item was delivered on 7/12/2025, we were in contact throughout January and February regarding my refund which was supposed to take 5-10 business days. After this time has passed, I notified them I didn't get my money back and I got a reply I should contact my bank - which I did.

I was shocked when I got the info that the bank never recieved any money, which leads me to believe their "credit notes" and "refund statements" are faked.

To this day, I am still missing 75 EUR of lost money for an item I never got.

The worst part? Customer service stopped replying to my e-mails. I have started a chargeback process and I don't know if I'll ever get my hard-earned money back.

If I could give a zero, I would.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, ships to UK with no problems, well packed sensibly priced good selection and all the new releases, well recommended!!

March 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Great site for merch

Great stock of items, I managed to find something which was out of stock everywhere else. Easy checkout process and they kept me updated about my order continuously.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Bravado is probably one of the most reliable online stores to buy records from, especially if youre in europe as it often offers vinyl variants that can only be bought in US stores from artists. Bravado is also really quick at both stocking new merch and delivery, making sure theres no delay to the order whatsoever. Even shipping costs are reasonable compared to other online stores. Bravado is my go-to store when wanting to add more vinyl records to my collection. Absolutely recommend

August 23, 2025
Unprompted review
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