The service was well organized with comfortable waiting area, with coffee. The wait was easy as I would not have got home before I needed to pick the car up. Booking process was easy and the lady was... See more
Company replied
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The service was well organized with comfortable waiting area, with coffee. The wait was easy as I would not have got home before I needed to pick the car up. Booking process was easy and the lady was... See more
Company replied
Five stars for reception and service staff. One off for message with my Wellness Check. I didn’t understand the technical terms (eg canister empty) so had to phone reception for an explanation.
Company replied
My car was MOT’d and serviced promptly and professionally. A short video of the initial inspection of the car was surprisingly useful and reassuring. Orla on the front desk was friendly and thorough.... See more
Company replied
Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... See more
Company replied
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 29% of negative reviews
Typically replies within 1 week
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Reply from Brayleys Cars - Brayley Honda Leatherhead
The team from start to finish were superb. They were helpful, knowledgeable and looked after us from the moment we walked into the showroom.
We now have our new Honda and thanks to Jerome, Clarence and the brave one who took us for the test drive! Well done 👍

Reply from Brayleys Cars - Brayley Honda Leatherhead
Bushy Honda is so welcoming, the staff are friendly and knowledgeable, I no my car is in good hands at Bushy Honda. Also, the main reason for coming to Bushy Honda was knowing that the service manager Andy was there to make sure everything went smoothly because he is the reason why I always come back to Honda. Andy is the most kindest person you will meet, always treats you with respect and kindness.

Reply from Brayleys Cars - Brayley Honda Leatherhead
From booking date for Service and MOT,
collection and delivery of car back to me I found the service very efficient.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Slick, professional, courteous, friendly, Informative and clear.
Receptionist very efficient.
Completed job to time.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Booked my service over the phone. Arrived on the day and handed over my keys. All very easy! Efficient team of skilled staff. Friendly and informative. Love the video. Thank you

Reply from Brayleys Cars - Brayley Honda Leatherhead

Reply from Brayleys Cars - Brayley Honda Leatherhead
I was very much put at my ease with the staff. Clarence was informative, gave constructive advice regarding my choice of car during my visits to the showroom and subsequently on the trial drive. I had not driven an automatic car before and I found the experience a comfortable and less stressful experience than I was expecting, owing to the empathy shown by all staff.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Made me feel very at home while I waited for my car to be diagnosed and fixed. Mechanics swiftly diagnosed the problem with an exemplary narrated video as evidence. The team sought the most cost-effective repair. The front office team were great with information, friendly, professional and offered tips on other Honda-related matters as well as the current repair.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Easy to make the service appointment at a convenient time. Friendly and efficient drop off and collection. Work carried out as expected with no nasty surprises.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Excellent service with car collection and return saving me having to get a bus both ways , the service team are very professional and a pleasure to deal with.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Very efficient and speedy service. Brayley Honda carried out my repair very quickly, so that I could have my car back at the earliest opportunity. They still conducted a vehicle health-check which was also useful. Thank you on all counts.

Reply from Brayleys Cars - Brayley Honda Leatherhead
very happy customer experience.
My Jazz was picked up and returned to me in a very clean condition.
Tina and Orla kept me informed as to what repairs were needed during the day. These were carried out very professionally,by the mechanics. I've had my car mot and serviced at this garage for 16 years now ,and have always been very happy with the level of service.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Excellent service from the 2 very knowledgeable ladies Tina and Orla

Reply from Brayleys Cars - Brayley Honda Leatherhead
The receptionist was extremely helpful.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Pleasant service; lift home and lift back to collect car.
Car cleaned

Reply from Brayleys Cars - Brayley Honda Leatherhead

Reply from Brayleys Cars - Brayley Honda Leatherhead
the service from the sales team was good from the start till the hand over i got the new car

Reply from Brayleys Cars - Brayley Honda Leatherhead
treated like shit by brayley honda ewell after being honda customer for over 15 years
The service on my Honda Jazz and MOT was done speedily, incorporating extras which needed attention, for which I was requested permission by telephone. The car was cleaned inside and out and was delivered back to me in very good order.

Reply from Brayleys Cars - Brayley Honda Leatherhead
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