We have used Breaking Free before and have been impressed by their competitiveness and efficiency. We're very sorry that they are retiring.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was in the rather unusual situation of being unable to source what I wanted (a particular Eagle Creek bag that I'd had my eye for months) via either Amazon or eBay. Both were able to supply the ite... See more
An excellent buying experience. I am delighted with my Eagle Creek Gear Warrior 29. Delivery was speedy and efficient (DPD), and I was able to choose a day that suited me. The luggage was at a rea... See more
Seeking Eagle creek pack-it items, the range on offer was excellent. Picked what I needed easily, and the prices are very competitive. The site is easy to use, transaction was easily achieved and my i... See more
Company details
Information provided by various external sources
the outdoor shop for all your needs,eagle creek, pack it cubes, head torches, rucksacks, compasses, scarpa, brasher, leki, petzl, silva, primus, paramo, sorbothane
Contact info
6 Townhall Buildings, GU9 7ND, Farnham
- 01252 724347
- dave@breakingfree.co.uk
- www.breakingfree.co.uk
Great service!
Great service and quickly sorted an incorrectly shipped item.
A+ Service
We were told it would be delivered in 5 working days. We had an email 30 minutes later saying it would be delivered tomorrow! Fantastic service.
Prompt delivery and a great range of …
Prompt delivery and a great range of top brands.
I ordered a Paramo Cambia t shirt from …
I ordered a Paramo Cambia t shirt from Breaking Free. It arrived quickly and is good.
Excellent service
Arrived quickly and after comparison …
Arrived quickly and after comparison with other sellers of this product, extremely good value
I was very impressed with the price and …
I was very impressed with the price and speedy service (next day delivery) of my Rab down jacket.
Thank you,
Simon
Highly recommend
Easy shopping experience, good pricing, delivery by a decent service in DPD and items arrive quickly and well packaged. Highly recommend. Thank you BreakingFree.
Item was delivered promptly and in good …
Item was delivered promptly and in good condition.
Great service
Great service. Very pleased and the person receiving them as a present is delighted, can’t ask for more really.
Eagle creek purchase
Excellent after sales service / exchange not a problem
Great firm to use
Prompt service and the neck purse is …
Prompt service and the neck purse is well designed and well made.
Good quality product
Good quality product, received promptly. One of only a few UK suppliers of Eagle Creek.
Easy to order
Easy to order. Prompt delivery .very efficient service and quality of goods excellent. I would certainly use them again.
Excellent service and very good prices
Excellent service and very good prices. Would definitely use again.
Good company but difficult ordering process
Received my order promptly. Found website confusing had to go back to beginning of product information after each item purchased. Also each area eg packing systems covered a very wide product type making for a very lengthy shopping experience. The search facility also did not show results for items I subsequently found scrolling through all the details.
I did get everything I wanted eventually at good prices
Speedy and trustworthy service.
Delivery (free) was speedy and packaging (of walking boots I'd ordered) was secure. The Breaking Free advice, included in the parcel delivered, on making sure the footwear was the right fit was excellent. Breaking Free clearly have good knowledge of what people need out of walking boots.
Great service
Great service! I phoned to clarify an order for carry on luggage that I hoped could be delivered within a few days for an overseas trip later that week. The assistant was extremely knowledgeable and helpful, answered all my questions and processed my order as soon as I had confirmed it online. The bag arrived the next day, was just what I needed and at a good price. Thanks for fantastic efficiency.
Great Shoes
Great Shoes
My Aku La Val Low GTX W shoes are great and it is wonderful to get a pair in Size 39.5 (never before seen in Australia). The service from Breaking Free was great and I used International Shipper, Borderlinx, to get the parcel to Australia. It would be great if Breaking Free could work out a way to remove the middle man and post direct to Australia but, never mind...
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







