We have used Breaking Free before and have been impressed by their competitiveness and efficiency. We're very sorry that they are retiring.
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See what reviewers are saying
I was in the rather unusual situation of being unable to source what I wanted (a particular Eagle Creek bag that I'd had my eye for months) via either Amazon or eBay. Both were able to supply the ite... See more
An excellent buying experience. I am delighted with my Eagle Creek Gear Warrior 29. Delivery was speedy and efficient (DPD), and I was able to choose a day that suited me. The luggage was at a rea... See more
Seeking Eagle creek pack-it items, the range on offer was excellent. Picked what I needed easily, and the prices are very competitive. The site is easy to use, transaction was easily achieved and my i... See more
Company details
Information provided by various external sources
the outdoor shop for all your needs,eagle creek, pack it cubes, head torches, rucksacks, compasses, scarpa, brasher, leki, petzl, silva, primus, paramo, sorbothane
Contact info
6 Townhall Buildings, GU9 7ND, Farnham
- 01252 724347
- dave@breakingfree.co.uk
- www.breakingfree.co.uk
Great customer service
Great product coupled with fast and efficient customer service. Would recommend to anyone...
Excellent service.
Prompt and efficient ordering and delivery. Products as described.
Helpful and friendly
I needed an Altberg 10.5 extra wide fitting boot which is hard to come by, but they got it for me in a week. Delivered quickly by firm that gave exact 1-hour slot when they would be coming.
Arrived when stated OK.
Nice to have things arrive when it is supposed to. Excellent.
Great job
They delivered my Eagle Creek luggage swiftly and efficiently and kept me posted about delivery times, etc .
Salomon Ski pants
Excellent service on phone when problem with website ordering. Personal service from staff (Dave) was very much appreciated.
Ski pants were slightly larger than expected but made waist smaller to fit. Website could possibly improve.
Courier company needs to know that aberdeen IS NOT in the highlands ! Annoyed that I had to pay postage because of this. Having said this, delivery was very quick.
Ski wear
Arrived when they said it would, efficient ordering process and delivery.
the north face boots
exceptional service and product. I have found that with the boots it is best to buy the next size up as the padding inside is very thick
Walking boots
My Alt-Berg walking boots were delivered very promptly and information about the delivery was clear and helpful.
Got what I ordered
Had to ask them to call as the line was terrible and screechy when I wanted to chat to them to make sure I got the right size. They called back and talked me through the sizes... suitcase delivered next day
Excellent service
Excellent service ,Great product
A very straightforward transaction with next day delivery
Excellent service
Excellent product choices, easy ordering and great service
Bag purchase
I purchased a bag online and even though I didn't like it breaking free were great in dealing with a fast efficient refund.
Prompt and efficient!
Quick web site.
Prompt delivery
Correct order
Well packaged
What more can I say?
Delivered on time and in the expected condition.
I had never heard about Breaking Free, so was not entirely sure what to expect but the experience was very good. Thumbs up!
Quick & Efficient
The quality of the Eagle Creek products that I bought are very good, the Gear Warrior 32 is just what I need and the RFID blocker travel wallet is also excellent. Once ordered they arrived very quickly. A good service
Does exactly what it says on the strap line
I ordered a kit bag for a present - no fuss it came exactly when they said it would and regular updates of status. Simple ;-)
Efficient service. Lovely items as described.
A very friendly and efficient service. I ordered the goods on Sat night and they had arrived by Tuesday. Secure packaging and left in a safe place because I was at work. Thank you
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