Brethertons LLP Solicitors Reviews 

280
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team and individual staff members are exceptionally helpful, warm, and professional, taking the time to explain complex legal proceedings clearly and patiently. People consistently appreciate the swift communication, reassuring guidance, and dependable support provided throughout various sensitive estate and family matters. Many individuals note the efficient handling of wills and property transactions, making a stressful process remarkably smooth and reassuring. Some reviewers were not happy with occasional communication delays when waiting for a response to initial quotes, alongside unexpected billing disputes.

What people talk about most

Service

Clients share positive opinions on service, frequently describing the staff as courteous, highly... See more

Staff

Customers consistently note positive experiences with staff, frequently expressing deep satisfaction and... See more

Customer service

Consumers find customer service to be positive, highlighting that agents go above and beyond with prompt,... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumers receive immediate replies and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I approached Brethertons for help rewriting my will and preparing a LPA. My estat is not complicated but there were issues with the LPA tht I found confusing. Amber Morris dealt with my case, She was... See more

Rated 5 out of 5 stars

Amber Morris dealt with our Lasting Powers of Attorney. She was extremely helpful and professional and explained a very complicated system in words we could understand without patronizing us in any... See more

Rated 5 out of 5 stars

I recommend Brethertons Solicitors as this is the second time I have used them myself. Always very professional and willing to go beyond their call of Duty. They were ready to take on all family... See more

Rated 5 out of 5 stars

Hats off to Lindsay Gutteridge in understanding our wishes in what turned out to be a re-write of our old wills. She professionally guided us through some of the more intricate processes. Not at all i... See more


Company details

  1. Lawyer

Written by the company

Brethertons Solicitors is a full service law firm with offices in Banbury, Rugby, Bicester & London. Contact us today to see how we can help 01295 270999


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(280)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

We contacted Brethertons with a simple…

We contacted Brethertons with a simple question about an existing will of our mother's. It was a simple matter that could have answered over the phone . But Brethertons tried to sell us a new will . We refused . They sent us a bill for nearly £400 . Would we recommend Brethertons ? Is the pope a Protestant?

May 9, 2022
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

At Brethertons we are committed to providing a professional and efficient service to all of our clients and we consider feedback as an opportunity for improvement. However, on this occasion your concerns have already been fully considered and responded to directly and we are therefore unable to pursue your comments further.

Advertisement
Rated 5 out of 5 stars

Thank you Laura Stuart.

Laura looked after us during preparation of new Wills and registration of Lasting Powers of Attorney.
Communication throughout was very efficient and everything was done in a very friendly and highly professional way.
We would have no hesitation in using Brethertons for any future business and would highly recommend them.

Mike and Margaret Barratt

November 24, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

We are really pleased you had such a positive experience with Brethertons and Laura. Thank you so much for your 5 star review.

Rated 5 out of 5 stars

Thank you Laura Stuart and associates.

Thank you Laura Stuart and associates.
Thank you for Your guidance and advice during a protracted period resolving issues to enable the successful conclusion of family estate. Your dogged determination and perseverance when dealing with difficult banking and HMRC administrations took the stress away from the family in what is already a difficult time. We could not have done this ourselves.

November 2, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you so much for your 5 star review. We are really pleased you had such a positive experience with Brethertons and Laura.

Rated 5 out of 5 stars

A very efficient and reliable service at Brethertons Solicitors

Amber Morris of Brethertons Solicitors handled the Probate application for my fathers estate with great efficiency and understanding at a difficult time for the family. I would have no hesitation in recommending them for any legal requirements

November 16, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you so much for your 5 star review. We are really pleased you had such a positive experience with Brethertons!

Rated 5 out of 5 stars

Highly recommended

Many thanks to Leo Deane & his team for their help with the sale of my late father-in-law’s house. We were also helped by Lewis & Pasqualina. Any queries we had were always promptly acknowledged & followed up. The whole team were friendly & professional. I wouldn’t hesitate to use Brethertons solicitors again & highly recommend them. Thank you.

November 11, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

We are really pleased you had such a positive experience with Brethertons! Thank you for providing your comments and 5 star review.

Advertisement
Rated 5 out of 5 stars

Highly recommend. Very professional

Having used Brethertons previously we had no hesitation in asking them to deal with my Mothers estate. The whole process was conducted with the utmost professionalism & compassion. We were kept fully informed along the way. Having this level of service & support during such a difficult time was invaluable & we can’t thank Sarah enough.

November 11, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you so much for your 5 star review. We are really pleased you had such a positive experience with Brethertons and Sarah.

Rated 5 out of 5 stars

Shout out to David Hayward and his…

Shout out to David Hayward and his team. The conveyancing of my late mothers property took less than 10 weeks from start to finish and that included delays by the buyers solicitor. David was very keen to get the job done and was prompt in his communicating and keeping me up to speed. Slight hiccup with the admin sending the funds by BACS instead of CHAPS which delayed receipt of them, but the speed at which the rest of the process proceeded more than made up for it - Highly recommend David if you need results quickly.

September 16, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

We are really pleased you had such a positive experience with Brethertons and David. Thank you so much for your 5 star review.

Rated 5 out of 5 stars

Quality Service

We used Bretherton's once again and their service is always fast, friendly and efficient

September 16, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

We are really pleased you had such a positive experience with Brethertons! Thank you so much for your 5 star review.

Rated 5 out of 5 stars

Professional considerate service

I have been using Brethertons for a number of years now as I have they have always provided me and my family with a professional service. Amber Morris has continued this professional service and added a level of compassion to my particular requirements. Amber dealt with me over the death of my mother and the subsequent issues that needed to be resolved. Correspondence has been timely, clear and concise. I am very pleased with how efficiently everything has been dealt with. Mark Walker

September 15, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

We are really pleased you had such a positive experience with Brethertons and Amber. Thank you so much for your 5 star review.

Advertisement
Rated 5 out of 5 stars

Service from Sheila Osbourne was above and beyond.…

I can't thank Sheila Osbourne of Brethertons LLP solicitors enough. she dealt with my Decree Nisi and my Decree Absolute very efficiently and her service and help to me was above and beyond what should have been a simple divorce. When my Partner and I decided we wanted to get married in Gretna Green we sent them all the information they required, but they came back to us asking for the electronic notification email for the Decree Absolute as proof of the Court Seal. I believe things are done a bit differently in Scotland. Sheila stepped up to the plate and very quickly and I must say very efficiently emailed me the information I needed to send to the Registrar at Gretna Green. Sheila took away all the stress and anxiety from me.Thank you so much Sheila. I would definitely recommend Brethertons and use them again. Elizabeth Blair

September 5, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you for your 5 star review. We are really pleased you had such a positive experience with Brethertons and Sheila.

Rated 5 out of 5 stars

My situation is heartbreaking

My situation is heartbreaking, like most international child case.

Having spoken to many Solicitors, in multiple jurisdictions, I was advised to speak with Kim Lehal.

Instantly, I understood Kim had knowledge and experience, compassion and dedication, way beyond anyone else I had discussed my case with. She has done her upmost to find the best possible outcome.

Kim, will aim to achieve the what others deem impossible!

A remarkable Solicitor, and individual.

Kind regards
David M

August 11, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you for your 5 star review. We are really pleased you had such a positive experience with Brethertons and Kim.

Rated 5 out of 5 stars

I was assisted by several team members…

I was assisted by several team members during my matter and they all went above and beyond in assisting me and in obtaining the desired result. They all acted with a professional manner, and also with empathy and compassion.

August 9, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you for your 5 star review. We are really pleased you had such a positive experience with Brethertons.

Rated 5 out of 5 stars

Kim Lehal dealt with my case

Kim Lehal dealt with my case. She was swift, efficient and made me feel like I was her most important client. My case was very emotional for me and she was empathetic and understanding. My emails were responded to quickly and I got the result I wanted within 2 weeks. She surrounds herself with competent people who back her so she can do her job well. Words cannot do justice to how happy I am with the job her and her team did. I'm hoping the 5 stars can.

August 4, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you for your 5 star review. We are really pleased you had such a positive experience with Brethertons and Kim.

Advertisement
Rated 5 out of 5 stars

Excellent service

My family is grateful to Nakita Smith of Brethertons for her help in dealing with our father's estate. She was always calm and friendly and explained every step of the process. She kept in touch with regular updates and kept things moving all the time. Many thanks, Nakita.

August 2, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you for your 5 star review. We are really pleased you had such a positive experience with Brethertons.

Rated 4 out of 5 stars

Excellent service overall from the Bretherton team

The service and support we got from the Bretherton's team dealing with our sale/purchase was generally excellent.
There were a few times when we wanted to speak to someone but were continually put through to voice mail - a bit frustrating.

July 25, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you for your review. We are delighted the service and support was excellent and can only apologise for any delays. We appreciate your feedback.

Rated 5 out of 5 stars

Thank you to Laura Stuart who helped my…

Thank you to Laura Stuart who helped my wife and I to amend our Wills.
Laura thoroughly explained the updated options in user friendly terms. Our online queries were answered efficiently and the whole process was completed most professionally.
Having dealt with Brethertons for over 50 years in Rugby, we are impressed that their good name continues.

July 23, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your 5 star review. We are so pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

I can recommend Bretherton Solicitors…

I can recommend Bretherton Solicitors 100% They provided a great service for me following the death of my father and carried out all the necessary work with compassion, accuracy, and in a very timely manner.

July 21, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your 5 star review. We are so pleased you had a positive experience with Brethertons.

Advertisement
Rated 5 out of 5 stars

Great job on the sale of our flat

We used Brethertons for the sale of our flat in Banbury, The associate who carried out the work, Pasqualina, was excellent. Thanks to her, the process was conducted very smoothly and was completed to the timescale we wanted. She was quick to answer any queries we had and to chase up responses from other parties. We can highly recommend Pasqualina, and Brethertons and would certainly use them again if needed.

July 7, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your 5 star review. We are so pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

Recommend Brethertons

Very happy with the service I have always received from Brethertons (Bicester and Banbury branches). Felt confident in the advice given on a recent house sale involving probate. Service received was always very professional but also sensitive because of the situation.

July 3, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your 5 star review. We are so pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

Nimita Rana based at the Rugby branch…

Nimita Rana based at the Rugby branch was most helpful and very efficient on my most recent visit to the office despite now living in Cyprus everything ran smoothly and we would highly recomend her services
Wendy Brock (Mrs)

July 1, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your 5 star review. We are so pleased you had a positive experience with Brethertons.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look