Brewhouse & Kitchen Reviews 

148
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was missing the fries from my meal and we got a bit confused as we ordered extra fries. Chris sorted it out for me right after the meal and offered me a refund, I went back to the bar and Joel offer... See more

Rated 5 out of 5 stars

Went to Brewhouse &Kitchen, Worthing for Mother's Day and had the most amazing Roast Dinner! Lamb was a special as it was Mother's Day and it was cooked beautifully, with such fluffy yorkshire puds!... See more

Rated 5 out of 5 stars

Went to the Cheltenham B&K for lunch. The bar staff were very friendly and knowledgeable. We ordered Shoferhoffer but the barrel had just finished. The barman asked us just the right questions to find... See more

Rated 1 out of 5 stars

I’m very disappointed with this place, I was overcharged £14 for cocktails, they said the price on the menu was wrong and still over charged me, my steak was still alive, my salad had cheese all over... See more

Company details

  1. Bar
  2. Brewery
  3. Brewpub
  4. Pub

Information provided by various external sources

B&K - Microbrewery and British Pub. We offer delicious brews brewed in house and dishes from our kitchen to match. Enquire today about our B&K Experience.


Contact info

3.7

Average

TrustScore 3.5 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(148)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Dorchester.

Dorchester.
Lunchtime. Food acceptable but uninspiring and pricey for what was served. Had to chase up the order even though the place was not busy.

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great atmosphere , great service

At the Boscombe location Chris who took our order at the bar was charming , patient and attentive .We wanted to adapt our order ,he took the time and trouble to make sure it would be just what we wanted .The food was excellent , the waiting time good , other staff were also very friendly and approachable.On the back of this we returned a week later and managed to see Chris again who was pleased to see us .Great experience, well done !

August 8, 2022
Unprompted review
Rated 5 out of 5 stars

Sutton Coldfield

Friendly, serviceminded staff. Delicious vegan burgers, nicely presented. Good place to eat lunch and have a drink.

July 7, 2022
Unprompted review
Rated 2 out of 5 stars

The food was underwhelming and not value for money

The food was underwhelming. Steak was over cooked. Rocket was lifeless and the original order was out of stock. Instead of making an effort to bridge their error they expected full price - we paid it but the quality of the food was substandard. Even the dessert was poor quality ingredients, which would be tolerable if it was reflected in the price. Previously eaten food here but given we had eaten elsewhere locally (Cowherds) for better quality and cheaper price (24hrs before) the event left us feeling ripped off. Service made little effort to personally engage and felt it was an effort to make the change.

July 3, 2022
Unprompted review
Rated 1 out of 5 stars

Badhouse and crap kitchenr

Very poor food - steaks came out cold twice incorrectly cooked condiments empty gobby server could not be bothered to clear the table when we EVENTUALLY returned the second pair of cold steaks.
Couldnt care less attitude.
Ceo Kris Gumbrell couldnt even acknowledge complaint.
Sloppy rubbish food AVOID

May 27, 2022
Unprompted review
Rated 5 out of 5 stars

Gloucester Branch

Gloucester Branch.

Fantastic hosts catering for 15 of us celebrating an 18th birthday. Excellent food, Excellent venue and outstanding service from Mel (Melissa) Couldn’t do enough for us. Thank you for making it a wonderful evening.

April 3, 2022
Unprompted review
Rated 5 out of 5 stars

Horsham Branch

Horsham Branch
We were really well looked after by Lizzie and James tonight. Friendly, prompt service we had absolutely no complaints.
Thank you!

March 29, 2022
Unprompted review
Rated 5 out of 5 stars

We did the Beer Master Class and Burger…

We did the Beer Master Class and Burger meal recently, this was taken by Oli at the Southsea
Location, we had an amazing time and have learned
so much about lagers and APA, LPA .
Oli was amazing so much knowledge and excellent
Customer service .
Food also amazing

March 7, 2022
Unprompted review
Rated 5 out of 5 stars

Brewhouse Horsham-Beer masterclass

Brewhouse Horsham- attended the beer masterclass yesterday and have to say it was one of if not the best I’ve attended. Head brewer Robin was excellent, informative, entertaining and a true professional in his field. Thanks for a great day Robin and look forward to stopping by for a pint soon.

January 29, 2022
Unprompted review
Rated 5 out of 5 stars

Top notch. Milton Keynes brand 👍

My wife and I went to a beer experience in Milton Keynes and were treated by Bruno to a fantastic couple of hours of beer tasting. Dropping the knowledge and showing passion for the subject. He was a real ambassador for the brand. We will return due to lovely setting and great service. And the beer wasn't bad either 😉

January 9, 2022
Unprompted review
Rated 5 out of 5 stars

Beer Masterclass Southampton

We have been today for a Beer Masterclass and lunch and was an excellent experience, our host Andrew provide us with interesting information and give us a perfect beer craft tour along with the oportunity to taste 8 diferent kind of beer.
Definitely recommended.

October 16, 2021
Unprompted review
Rated 1 out of 5 stars

Brewhouse & Kitchen

We visited Brewhouse & Kitchen on Saturday 2nd October. We have visited the pub every Saturday after doing a course in Bedford. It has always been a lovely place to relax - but very disappointed on this particular Saturday. We ordered our drinks and sat on a table that was free there was no reservation card on it. We had only been there 5 or 10 minutes when a group of people walked in. I believe they are regulars as they are always in there when we get there. My husband said that as they walked through the door one of them was directly looking at us and shaking his head. They spoke to someone behind the bar. The next minute we are being asked to move as it was THEIR table !! Apparently someone should have put a reserved card on it. We were given no option but to move. Is this how Brewhouse & Kitchen like to treat there customers ? Or is it because you are a regular you get looked after. Disgusting. Looking back now we should have stood our ground and stayed sitting there. We will now be choosing another place to go and have a drink. I recently booked a Brewery Tour at this particular pub which wasn’t cheap. If you want to be treated as a valued customer don’t drink in this pub !

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

Alex was outstanding

Alex was outstanding. One of the most professional and attentive wait staff I’ve encountered. He was really knowledgeable, friendly and make the whole dining/drinking experience much more enjoyable.

September 11, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look