Briants Reviews 

8
•
TrustScore 3.5 out of 5

3.5

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Company details

  1. Home & Garden

Information provided by various external sources

50 years and going strong. Stockists of STIHL Garden Machinery, Lawn Mowers, Arb & Forestry Equipment and Fencing supplies. 01844 343663


Contact info

3.5

Average

TrustScore 3.5 out of 5

8 reviews

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3.5

All reviews

(8)

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Rated 5 out of 5 stars

I recently bought a robotic lawn mower…

I recently bought a robotic lawn mower from Briants. I spoke with Michael Gray who could not have been more helpful. He talked me through their range of robotic mowers and very quickly I honed in on one that uses GPS rather than a boundary wire. 2 days later Michael came to my house and set up the mode I was interested in and let me use it for a week. No pressure to buy. He was very knowledgeable and the service was unbeatable. I thoroughly recommend Briants, allowing potential customers to try out equity is a winner. Needless to say I bought the mower and am delighted with it. Thanks to Michael and his team at Briants.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

What a fabulous company

What a fabulous company. My 95 year old fathers lawn mower broke whilst i was cutting his lawn. We phoned them and i took it into them that day. The next day they phoned to say it was ready. the bill was so reasonable too. I think the mower is as old as my dad but is going better than ever. Thank you so much Briants for your kind, friendly, fast and efficient service.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Fencing materials

Initially we had a problem with our order however Shaun was able to rectify this efficiently, hassle free & was ever so polite through the process.

We will 100% be using Briants again & would recommend them to anyone.

March 20, 2024
Unprompted review
Rated 1 out of 5 stars

No response from customer service

Bought an item but was no longer needed so I cancelled it the same day.
I emailed them and tried calling but no response and they still sent it out.
Even now they are still not responding to my emails or calls and I have to pay to return an item that shouldn’t have been sent out in the first place.

March 31, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent price and super quick delivery service

I ordered a chainsaw from Briants as the price was better than I could find locally. The on-line ordering process was straight-forward, confirmation was quick and it was delivered the following day. Excellent service, couldn't be more satisfied!

November 26, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered a replacement spring for long…

Ordered a replacement spring for long loppers. They were the only company I could find in the UK that sold just the spring. Great value, fabulous service keeping me in touch all the way through the customer journey. Well done guys, you went above and beyond.

May 11, 2021
Unprompted review
Rated 5 out of 5 stars

Good product and quick delivery

Recently ordered some replacement fence panels and posts from Briants of Risborough. Good quality panels and quick delivery (considering it was free in the local area).

I Would definitely use them again.

February 26, 2020
Unprompted review

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