Bridgend Motor Group - Ayr Autoplex Reviews 

335
TrustScore 4.5 out of 5

4.6

Heathfield Road, KA89BN Ayr, South Ayrshire, GB


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Rated 5 out of 5 stars

Experience was great as a result of the way staff dealt with us from the time we arrived on site, until we left. We were advised initially where all the cars in different price ranges were locate... See more

Rated 5 out of 5 stars

my experience with Bridgend motors was exemplary. Owing to a disability I am no longer able to drive longer distances to view the car but this was no problem for the wonderful JordanKemnedy. He sent m... See more

Rated 5 out of 5 stars

Courteous efficient and helpful staff . Very friendly too and kept his word about timescale for getting car

Rated 5 out of 5 stars

From start to finish Jordan looked after us and helped us with forms etc that we would have struggled to complete (cashing road tax in etc ) He helped in numerous ways which as slightly older buyer... See more


Company details

  1. Used Car Dealer
  2. Auto Body Shop
  3. Car Dealer
  4. Car Repair and Maintenance

About Bridgend Motor Group - Ayr Autoplex

Written by the company

Shop Now

USED CARS USED COMMERCIALS USED WAV's

  • Over 1200 Quality Used Vehicles In Stock
  • Reserve any vehicle online for £99
  • Build your own deal
  • 105 Point Pre-Sales Check
  • HPI & VOSA mileage checked & clear.
  • Up to 12 months Warranty included
  • No Admin Fees

CONTACT US VISIT OUR WEBSITE

Driving Ayrshire forward since 1930

At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.

Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.

Make Bridgend Motor Group the first choice for your next car.



Contact info

  • Heathfield Road, KA89BN, Ayr, South Ayrshire, United Kingdom

  • 01292 290902

4.6

Excellent

TrustScore 4.5 out of 5

335 reviews

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Replied to 17% of negative reviews

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4.6

All reviews

(335)

403 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience from start to finish

Experience was great as a result of the way staff dealt with us from the time we arrived on site, until we left.

We were advised initially where all the cars in different price ranges were located, we were then introduced to Liam Charlton who dealt with us throughout our visit, he left us alone to browse the vehicles we were interested in, answered any questions we put to him, was very courteous and professional all the time, right through to completing the purchase,

The whole process was simple, without any pressure to buy or be persuaded to look at something else, which is the way we like it, nit been followed like a tail continuously.

September 2, 2026
Rated 4 out of 5 stars

Would have been 5

Would have been 5 - Colin is great but for two things .

1) there was no spare key but it was hoped one would be found and sent to us
2) we already, a week later, have a error message of a tyre with low pressure

September 2, 2026
Rated 1 out of 5 stars

I would strongly advise people to avoid…

I would strongly advise people to avoid this dealer.

I bought a Nissan Navara from them which developed numerous problems shortly after purchase. I have since had the vehicle independently inspected, and the expert report identified significant longstanding faults and discrepancies in the vehicle’s recorded mileage.

I am extremely unhappy with my experience and the way this matter has been handled.

Based on my experience, I would not trust this dealer and would strongly recommend that potential customers look elsewhere

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

my experience with Bridgend motors was…

my experience with Bridgend motors was exemplary. Owing to a disability I am no longer able to drive longer distances to view the car but this was no problem for the wonderful JordanKemnedy. He sent me a video of the car. And actually delivered the car to my home near Portpatrick. I am completely satisfied with car and think that Bridgend went well over what could be expected. Thank you

July 8, 2026
Rated 5 out of 5 stars

Colin at Bridgend made the whole…

Colin at Bridgend made the whole process so easy for me! I struggled massively trying to sort finance, he did it no problem! Now I have a lovely new car for me and my 2 girls, we’re so happy with it!! Thank you so much :)

August 13, 2026
Rated 5 out of 5 stars

Great staff and communication

Colin at Ayr was fantastic. Really friendly, helpful and answered the many questions I had for him! Sale was completed in 4 days, and got a great deal on my new car. Very pleased and would recommend!

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

A happy return customer

Saw the car on the web page a quick phone ,when't up there it was bought it ,transferred the private number plate ,paid the road tax I'm on the road Liam and Allen very helpful A pleasant experience .
This is my second car from Bridgend cars Ayr that's why I went back . Bill Campbell.

July 15, 2026
Rated 3 out of 5 stars

The experience was very good but

The experience was very good but, I was told that the van i bought would be serviced & vslited, once I picked the van up there was No add blue in the tank & although the van was clesn, it wasn't valeted, apparently from that I would deal again

July 15, 2026
Rated 5 out of 5 stars

Jordan Kennedy sold me my car and was…

Jordan Kennedy sold me my car and was extremely helpful and professional! I felt comfortable and not pressurised at anytime.
Jordan sorted out all the paperwork very quickly so I could have the car straight away.
I was very happy with the service!
Many Thanks
Alison MacLean

July 7, 2026
Unprompted review

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