Brinkley's Estate Agents Reviews 

212
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

We have sold twice through Brinkleys in the last 18 months in SW19 and SW20. In both cases, they found us reliable solid buyers almost immediately and had us under offer within days. They also ac... See more

Rated 5 out of 5 stars

My experience with Brinkley's was a great. I have Zero complaints. I worked with James, I felt he was honest and transparent and a genuinely cared about getting the best results for everyone involv... See more

Rated 1 out of 5 stars

We gave Brinkley's the opportunity to sell 3 flats and a house, all local to them - they sold none, and got viewings on just 2. They just wasted a lot of everyone's time and spouted too much ho... See more

Rated 5 out of 5 stars

⭐ Detailed & Warm "We cannot thank Brinkleys and the team enough for their outstanding support throughout our move! From our very first enquiry right through to getting the keys, they were f... See more

Company details

  1. Real Estate Agency

Written by the company

Brinkley's Estate Agency specialises in residential sales, lettings and management across South West London. Offices based in Wimbledon Village, Wimbledon Park and Putney.


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4.3

Excellent

TrustScore 4.5 out of 5

212 reviews

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4.3

All reviews

(212)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Responsive, knowledgable and helpful

As first time buyers, my husband and I were a bit apprehensive when looking at properties and then throughout the process once our offer got accepted. Graeme and the team at Brinkleys were always super responsive, knowledgable and helpful and made the whole experience much smoother! Would highly reccomend :)

March 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Honest trustworthy agents there every…

Honest trustworthy agents there every step of the way.

James and the team at Brinkleys have been outstanding. Always contactable, they made the buying process frictionless for us and can’t recommend them highly enough.

Listening to our needs, James has also found a property for our parents and a close friend!!!!!! Only down side is our parents in law will live hear us now. lol

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding Service

⭐⭐⭐⭐⭐ Outstanding Service – Fast and Efficient!
Selling my house with Brinkleys was an absolute breeze! From the very first consultation to the final sale, their team was professional, knowledgeable, and incredibly efficient. They provided expert guidance at every step, kept me informed, and worked tirelessly to secure the best possible deal.
I was truly impressed by how quickly they managed to find the right buyers and close the sale—it far exceeded my expectations. Their dedication, market expertise, and smooth handling of the entire process made this experience stress-free and enjoyable.
If you're looking for an estate agency that delivers fast results with top-notch service, I highly recommend Brinkleys. Five-star experience all the way!

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

We chose them to sell our property by…

We chose them to sell our property by mistake

They can’t really put the price on the property and tried to sell less then how much. We been told we won’t sell our property for more then £245k and not to put more then £250, but we sold £250 plus selling fee agreed.

They didn’t sent agreement documents of sale as it should and we only told our solicitor what was the selling prices ended up in completition we had to leave washing machine , dishwasher furnitures etc…

Be honest they didn’t came to show the property just only twice and didn’t turn up on last day to collect the key on time.

THEY ONLY CARE ABOUT MONEY AND NOTHING ELSE.

Now I rather to pay more for sale but having better customer service and I would have more money in my pocket!

March 31, 2025
Unprompted review
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Rated 5 out of 5 stars

Thank you Maria and Brinkley's!!!

Brinkley's Did it!

My wife and I were looking for a place for 2 months and worked with about a dozen agents and agencies, and Maria with Brinkley's was so great by comparison! She moved around her schedule to get us a time to see the property, then booked us another time same day so my wife could see the place when we couldn't both be free at the same time.

Maria was professional, helped us understand the process and got everything through for us quickly. When we got the place, she gave me a phone call to let me know. That kind of personal touch was lovely.

If you're looking for a place in South West London, stop by Brinkley's Ask for Maria and the team and you'll be in good hands.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

I’ve had the pleasure of being a tenant with Brinkleys for the past two years, and I can confidently say the experience has been excellent from start to finish. The standout has been the professionalism and outstanding customer service provided by my property manager, Kate.

Kate has always been responsive, helpful, and incredibly efficient in resolving any issues or queries. Her proactive approach and genuine care for tenants have made renting through Brinkleys a stress-free and enjoyable experience.

It’s rare to find such a high level of service in the rental market, and I’m genuinely grateful for the support I’ve received. I highly recommend Brinkleys, especially if you’re lucky enough to have Kate as your property manager!

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Katy Reed and Property Management Team

Katy Reed and her team have been absolutely fantastic. Their professionalism and communication are second to none—always clear, prompt, and incredibly helpful. Katy ensures everything runs smoothly, making the entire experience stress-free and seamless. It’s rare to find a property manager who is so dedicated and efficient, and I truly appreciate her commitment to excellent service. If I were to look for another property, I would love for Katy to be the property manager again, as she has set such a high standard. A well-deserved five-star experience—highly recommended!

March 23, 2025
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Rated 5 out of 5 stars

Agency and Agents fantastic

Agency and Agents fantastic, professional and very helpful agents. I was lucky enough to find people like Gisella and Darryl who helped me from the beginning in the whole negotiation. Thank you

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

During our property purchase

During our property purchase, Greame has been the most amazing sales agents I've met in London. Kind, understanding, very good listening skills, outstanding ethical and moral values.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Dhruvika from Brinkley's property…

Dhruvika from Brinkley's property management team has been exceptionally proactive and diligent in managing our property in Wimbledon. She is always responsive and goes the extra mile to assist us with any issues that arise. We truly appreciate her dedication and willingness to help.

Alex

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

A superstar agent

The experience of moving house is always stressful however one particular member of the Brinkley's Wimbledon hill team alleviated a lot of that stress.
Suzy was beyond amazing and I cannot recommend her enough. She went above and beyond and her determination to assist me from start to finish has been incredible.
Worth her weight in gold.

January 31, 2025
Unprompted review
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Rated 5 out of 5 stars

Great for first time renters!

Suzy has been a great help in finding a new apartment. Despite it being our first time renting, Suzy has been great at helping me and my partner through all the stages of the process and has made the entire process a lot less stressful and daunting by keeping in touch regularly throughout, advising us on how to best secure our desired property in making our offer, and advancing our tenancy application promptly. Would highly recommend to any other first time renters who need expertise and quality guidance!

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Graeme and James of…

Great service from Graeme and James of Brinkleys in Putney with selling my flat. In a very short space of time there were a number of viewings all from people whose needs matched the flat and the area it was located in. Excellent communication after viewings, during the negotiation period and really helped in getting a fair completion date agreed. As someone who was very keen to sell Brinkleys had a proactive approach that I very much appreciated and were responsive when I did reach out. Their low fee is another win!

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Always available to answer queries

Gisella Pascal was incredibly helpful, consistently available, and always prompt in responding to our queries.

November 27, 2024
Unprompted review
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Reply from Brinkley's Estate Agents

Dear Maverick,

Thank you so much for your wonderful review! We are thrilled to hear that Gisella Pascal was incredibly helpful, consistently available, and always prompt in responding to your queries. Your feedback is greatly appreciated and will be shared with Gisella and the rest of our team. We strive to provide the best service possible, and it's always rewarding to hear that we are meeting our clients' expectations.

Rated 5 out of 5 stars

Graeme gave us very sound and accurate…

Graeme gave us very sound and accurate advice regarding the marketing of our property. We were delighted to accept an offer with a few weeks. Thank you

November 24, 2024
Unprompted review
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Reply from Brinkley's Estate Agents

Thank you for taking the time to leave a review for Graeme and our sales team.

Please do not hesitate to contact us if there is anything else we can assist with

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Rated 5 out of 5 stars

I sold my flat with Brinkleys…

I sold my flat with Brinkleys (Wimbledon Park) and it was the best choice I made. After an initial list with Purple Bricks that didn’t generate enough interest, I switched to Brinkleys and it sold within a week. Graeme Gordon was an expert and my only regret is that I didn’t go to them earlier!

November 12, 2024
Unprompted review
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Reply from Brinkley's Estate Agents

Hi L P, thank you for taking the time to leave a review. It is greatly appreciated and will be sure to pass this onto the sales department.

If there is anything else we can do for you, please do not hesitate to contact us at any point

Rated 5 out of 5 stars

Excellent

They sold my property in less than a month for a very reasonable price and were very friendly. Many thanks especially to James!

November 8, 2024
Unprompted review
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Reply from Brinkley's Estate Agents

Good morning, Kart! Thank you so much for your kind review. We’re thrilled to hear that you were pleased with the service and the outcome of your property sale.

Our goal is always to provide a smooth, friendly, and effective experience for our clients, and we're glad we could achieve that for you. I’ll make sure to pass your special thanks on to James—he’ll be so pleased to hear that his work made a positive impact.

Thanks again for choosing us, and if you ever need any assistance in the future, please don’t hesitate to reach out!

Rated 4 out of 5 stars

JP is an excellent Brinklley's agent…

JP is an excellent Brinklley's agent who finds solutions and is very helpful in helping clients strike a deal beneficial to all parties; be it the landlord or tenant.

October 14, 2024
Unprompted review
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Reply from Brinkley's Estate Agents

Thank you so much for taking the time to leave a review for JP. It is much appreciated.

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