Britannia Driving School Reviews 96

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional patience, calm demeanor, and supportive approach, which significantly helps in building confidence. Many people highlight the instructors' ability to explain complex concepts clearly and tailor lessons to individual needs, making the learning process effective and enjoyable. The overall user experience is frequently described as excellent, with many consumers appreciating the structured lessons and the instructors' dedication to teaching safe driving habits beyond just passing the test. However, some customers mentioned difficulty in reaching a senior member of staff for specific concerns. Additionally, a few people noted that they initially felt nervous with an instructor, though this was resolved by switching to a different instructor from the same company who helped them regain confidence.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff. Reviewers consistently praise instructors for... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the instructors' knowledge,... See more

Based on these reviews

Rated 5 out of 5 stars

I had an amazing experience learning to drive with Oscar from Britannia Driving School. He’s a brilliant instructor - patient, calm, and never once raised his voice when I made mistakes. His instr... See more

Rated 5 out of 5 stars

I had a really great experience learning to drive with Oscar. He was always kind, calm, and incredibly helpful throughout the whole process. His patience made a huge difference, especially when I... See more

Rated 5 out of 5 stars

I wasn't exactly a natural driver, but through Rahan's patience and awareness of what I needed to work on we got there in the end. He spoke about certain aspects of the car that made the whole process... See more

Rated 5 out of 5 stars

I had a couple of driving instructors before trying Britannia. They sent Jon, and he is by far the most knowledgeable and experienced of them all. He was always punctual, gave clear instructions and e... See more


Company details

  1. Education & Training

Written by the company

We are one of the UK's most renowned driving schools with over 90 licensed driving instructors servicing London, Surrey and Middlesex. Making learning to drive fun and hassle-free with a friendly and enthusiastic team and affordable prices. We a...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

96 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had a really great experience…

I had a really great experience learning to drive with Oscar. He was always kind, calm, and incredibly helpful throughout the whole process. His patience made a huge difference, especially when I was feeling nervous, and he explained everything clearly in a way that was easy to understand.

Thanks to his support and teaching, I was able to pass my test first time and feel confident driving independently. I’d definitely recommend Oscar to anyone looking for a reliable and supportive driving instructor.

April 17, 2026
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Rated 5 out of 5 stars

I have recently passed my driving test…

I have recently passed my driving test and I wouldn’t have been able to do it without George! He was such a great instructor and I looked forward to my lesson with him every week.
Not only does he explain everything clearly and understandably, he consistently boosts your confidence and will allow you to go over the things you are unsure about until you feel confident. He is so knowledgeable about driving it instantly puts you at ease, I don’t think there is anyone better to learn from!
I was anxious as a driver and George always reminded me that I could do it and I genuinely felt he really cared about me passing my test.
I cannot recommend George enough. I have told all my family and friends that he is the first point of call if they are going to be learning to drive!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend Oscar as a driving instructor!!

I highly recommend Oscar as a driving instructor. His teaching style is clear and tailored to however you learn best. Oscar also explains everything in a way that’s easy to understand whilst staying patient and calm throughout. He addressed all the challenges I had through practicality. Because of his guidance and teaching, I passed my driving test!! If you’re looking for an instructor who genuinely cares about your progress and is reliable you should definitely go with Oscar.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Learning with George!

I recently had the pleasure of learning to drive with George and I honestly couldn’t recommend him enough. From the very first lesson he was calm, patient and really supportive, which made a huge difference when I was nervous starting out.

George explains everything clearly and makes sure you fully understand each skill before moving on. He never rushes you and always gives helpful feedback that actually improves your driving. His teaching style is professional but also relaxed, which makes lessons enjoyable and much less stressful.

What I appreciated most was how encouraging he was. He builds your confidence step by step and genuinely wants you to succeed. Thanks to his excellent teaching I feel much more confident and ready for the roads.

If you’re looking for a reliable, friendly and knowledgeable driving instructor, George is definitely the one to go with. I’m really grateful for all the help and support he gave me throughout my lessons I wouldn’t have been able to get through my nerves without him.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing lessons with Rahan!

I had a really positive experience with Rahan, who was outstanding throughout my driving lessons. Super patient and friendly which made me feel comfortable and made the lessons a lot of fun as well. Great availability throughout the week which made planning the lessons very easy and ensured he was available for my test which was helpful. Passed first time, would recommend!

February 24, 2026
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Rated 5 out of 5 stars

With thanks to Oscar at Britannia…

With thanks to Oscar at Britannia driving school, I was able to pass my test first time. Having been a licensed driver in a different country, Oscar was able to tailor my lessons to focus on the different road rules compared to my home country. I would highly recommend Oscar and Britannia driving school to future learners.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve just passed my test first time…

I’ve just passed my test first time with only 2 minors.

This is solely down to my instructor Jon, who always went above and beyond in every lesson. We trained beyond the test, by doing motorways, country lanes and other manoeuvres, so that by the time the test came around I was competent and confident and ensured that I’m ready to drive safely on all roads.

He made me feel at ease the entire time we were driving and was great company.

Thank you so much, Jon, for the experience and getting me through to pass first time.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Oscar is the best instructor! Thank you

I had an amazing experience learning to drive with Oscar from Britannia Driving School. He’s a brilliant instructor - patient, calm, and never once raised his voice when I made mistakes. His instructions were always clear, and he gave me practical tips that genuinely improved my driving.

Three days before my test, I was struggling, and Oscar went out of his way to fit in an extra lesson to make sure I felt fully prepared. I genuinely believe that this was the difference maker in me passing my final test. I had two instructors before him and honestly, there’s no comparison - Oscar is the best. He helped build my confidence and played a huge part in me getting my pass.

Highly recommend!

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

If I could give a 0 I would!
Avoid this driving school at all costs.
They don’t reply to your complaint letters.
You can’t speak to a senior member of staff. They owe me money. I am still waiting 4 months on from my original complaint!
DO NOT WASTE your money.

July 29, 2025
Unprompted review
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Rated 5 out of 5 stars

amazing jon

I recently completed my lessons with the amazing jon, and I couldn’t be more satisfied with the experience. From the moment I enrolled, the staff was organized, friendly, and quick to answer any questions. Jon was very patient with me, knowledgeable, and always made sure I felt comfortable behind the wheel.

Each lesson was structured, focusing on real driving skills rather than just passing the test. I especially appreciated how jon explained not only what to do, but why—which really helped me develop confidence and safe driving habits.

Thanks to jon’s guidance, I passed my driving test in Tolworth. I highly recommend this school to anyone looking for professional instruction and a supportive learning environment. I’d also like to say a massive thanks to jon who has never let me down, kept his word and always made sure i was confident in what i was doing, i wouldn’t of got here without him!! he always kept his car nice and clean and his personality was out of this world, i’m going to miss working with jon!

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Rahan is the best driving instructor in…

Rahan is the best driving instructor in the business! He’s super patient and gives great advice that helped me pass my test on the first attempt. Great instructor and even better person, would definitely recommend!

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great driving school with experienced instructors.

I had a couple of driving instructors before trying Britannia. They sent Jon, and he is by far the most knowledgeable and experienced of them all. He was always punctual, gave clear instructions and explained how to do things properly. He taught me how to drive, not just pass the test. I passed with two minors and would recommend Jon and Britannia to anyone. The office staff were also very helpful when I had any queries.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Oscar is a wonderful instructor and soul

I performed a mock test with Oscar, two days ahead of my actual exam. I was taught throughout my lessons by a different instructor and company but I sought out the experience of having a different instructor for a mock test. I believe in large part I passed due to Oscar. He is incredibly kind and a very intelligent instructor emotionally and skill wise - I would recommend him for anyone seeking to pass. He addressed the outstanding challenges I had, and made the difference I needed. Thank you, Oscar!

October 14, 2025
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Rated 5 out of 5 stars

Excellent driving school

Excellent driving school. Car always clean and instructor always on time. Great instructor Jon who is understanding and knowledgeable. Made me feel completely prepared prior to my test.

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

My lessons are constantly cancelled

My lessons are constantly cancelled . No one shows up , no sorry , delays , terrible experience so far. Would not recommend to anyone . I relied on them for so long and I am so disappointed .
Why book a driving lesson 2/3 weeks in a row and no show up?

July 25, 2025
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Rated 5 out of 5 stars

Passed first try with Jon, amazing instructor!

I passed first try with Jon as my driving instructor, and cannot thank him enough. He is a stellar instructor, very punctual, clear and organised; he knew all the routes that I could come across for the test and taught me everything I needed to know and more, hence building my confidence to allow me to pass first try. Thanks to Jon’s patience I now feel confident enough driving alone despite starting with zero experience, and so I truly recommend Jon for productive and enjoyable lessons!
Thank you so much to Jon!

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Rahan an excellent instructor

Despite being trained to drive in Canada and apprehensive about learning and testing in London, Rahan was exceptionally calm and patient and instructed me on exactly what I needed to know to successfully pass my test on the first attempt. Very competent and knowledgeable and left me with tips and good driving practices that I will use from now on.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Best place for new drivers

Had Rahan as the driving instructor and he's stellar. Was able to learn how to drive well from zero experience within a couple of lessons.

Very patient with any mistakes made, and didn't stress me out when things went wrong.

Highly recommend if you get nervous on the road

June 25, 2025
Unprompted review

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