Britannia Car Leasing Reviews 

852
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for guiding them and making the entire leasing process completely seamless. Many individuals appreciate the exceptional customer service, highlighting quick email responses, detailed advice, and proactive communication at every single stage. Consumers also note that the pricing is very competitive and the overall user experience remains consistently smooth and stress-free. Reviewers emphasize that the dedicated team consistently goes the extra mile to secure fantastic deals without applying any unwanted pressure. People looking for new vehicles find the administrative support extremely reliable and easy to deal with.

What people talk about most

Service

Clients share positive opinions on service, highlighting an overall great experience from start to... See more

Staff

Users describe positive interactions with staff, highlighting their exceptional professionalism, patience,... See more

Customer service

People report positive experiences with customer service, praising staff for being helpful, patient, and... See more

Price

Customers consistently note positive experiences with price, often highlighting great deals and competitive... See more

User experience

Customers had positive experiences with user experience, reporting that the entire process is seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just signed up for a personal lease. As well as competitive the advice and help organising was fantastic. Helped with all the questions I had, sent through relevant information that I needed... See more

Rated 5 out of 5 stars

I've used Britannia twice now over the last couple of years and cannot recommend their service enough! In particular, Jack has been amazing, so ask for him! Always super helpful, and Britannia has del... See more

Rated 5 out of 5 stars

Excellent helpful staff Matt was very efficient and I was kept informed all along the way and Bianca believe that he got me the best price on a lease. Have used them some years before and now returne... See more

Rated 5 out of 5 stars

From looking for a new vehicle to recieving the Vehicle the journey was smooth and well guided. Harry Sexton, was there to anwswer all my quires plus offering good advice. From order to receiving... See more


Company details

  1. Leasing Service

Written by the company

Britannia Car Leasing - A UK based personal car finance specialists focused on providing excellent customer service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

852 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(852)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Matt Bergin made sure everything went as smoothly and quickly as it could. I was always kept updated and had my car within a few weeks from initial contact. Couldn't fault the service.

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service

We have used Britannia for many years for our car leasing and they always make it a straight forward easy process

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Dealing with Scott and Britannia was a breath of fresh air

Dealing with Scott and Britannia was like a breath of fresh air. I had an absolute nightmare with a Mercedes main dealer. Broken promises. Eventually I cancelled the order and went to Britannia. Really glad I did. No regrets. Scott kept me up to date with progress. The communication was excellent unlike the main dealership in East Anglia.

March 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Britannia - Hayy Sexton

From looking for a new vehicle to recieving the Vehicle the journey was smooth and well guided. Harry Sexton, was there to anwswer all my quires plus offering good advice.

From order to receiving the car took less than 2 weeks
Great Servive from Britannia

February 13, 2026
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Outstanding service from start to finish!
I couldn’t be happier with the service I received from this leasing company. A special thank you to Matthew Bergin and the entire team for keeping me fully in the loop at every stage and for being so proactive throughout the process.
Matthew went above and beyond to secure me a great deal, and incredibly, everything was wrapped up within just a few days. Communication was clear, timely, and reassuring, which made the whole experience smooth and stress-free.
It’s rare to find a team you can genuinely trust, but these guys delivered exactly that. I’m already enjoying my new car and wouldn’t hesitate to recommend them to friends and family.
Thanks again for the fantastic service!

December 15, 2025
Unprompted review
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Rated 5 out of 5 stars

I've used Britannia twice now over the…

I've used Britannia twice now over the last couple of years and cannot recommend their service enough! In particular, Jack has been amazing, so ask for him! Always super helpful, and Britannia has delivered two of the best cars I’ve had to date (back-to-back). They will remain my first choice in the years to come.

January 8, 2026
Rated 5 out of 5 stars

Great service

Great service , good communication through out , factory order delivered in stated timescale

January 8, 2026
Rated 5 out of 5 stars

Great work

Harry made my experience an absolute pleasure would highly recommend great company good fair honest service

January 8, 2026
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