Britpart Reviews 

29
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Over the past eighteen months I have had three new Britpart rear shocks fail within 5 months on a discovery 2 which has done 134000 km fro new. This vechille has been driven on sealed roads for mos... See more

Rated 2 out of 5 stars

Bought a Discovery 2 auto gearbox oil cooler. Getting the inlet and outlet hoses onto this was almost impossible. Issue seems to be that they’ve sprayed the whole thing in black paint and given... See more

Rated 1 out of 5 stars

New Britpart radiator for Range Rover P38 fitted six months ago. Today a cloud of steam on the motorway at a hundred km/h downhill. The radiator burst at the plastic. That was the first and last time... See more

Rated 1 out of 5 stars

I bought a service filter kit for my TD5 Defender, it claimed to be OE, the oil filter is about 2/3 the size of the LR one removed. A little googling found that the filter has been reduced in size to... See more

Company details

  1. Auto Accessories Wholesaler

Written by the company

Britpart is the leading independent wholesaler of parts and accessories for Land Rover vehicles, supplying in excess of 800 customers worldwide from government agencies to trade outlets Please note we are a wholesaler, please contact the retailer you purchased from for questions relating to your parts.


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1.5

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TrustScore 1.5 out of 5

29 reviews

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1.5

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(29)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Bought a kit to change the wiper motor…

Bought a kit to change the wiper motor and linkages for a Landrover. There was an issue with every component, most parts were manufactured so poorly that they didn’t fit without modification. Turned a relatively straightforward job into a nightmare. Never again.

March 20, 2021
Unprompted review
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Reply from Britpart

Hello Mike,
Sorry you had an issue with the wiper motor, so we can investigate your complaint, can you please email us at marketing@britpart.co.uk with the following information to ensure you had the right kit for your vehicle and to follow up with any quality issues.

Where did you buy the kit from?
What was the part number?
What is your Land Rover VIN?

Thank you.

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Rated 1 out of 5 stars

HI. Waste of money !!!!

HI.. i have a set of your side steps and front mud-flaps for my L322 06 plate.
I bought from LR parts and getting dear john to bad you fitted them we cant take them back, the things are a poor fitment and the front flaps do not line up to the side steps. LR parts tell me they're fitted wrong, funny how a specialist body shop had trouble and then took them to a specialist range rover garage and they cant fit them either. out of pocket twice now on what was supposed to be a xmas pressie from the kids for me on a restoration project car here. really disappointed in LR parts and the Britpart product, never again !!!!

January 12, 2021
Unprompted review
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Reply from Britpart

Hi Nick, really sorry to hear your views. If you could give us some more information on the problems you suffered then I would be more than happy to look into this for you. If you can send us details to marketing@britpart.co.uk Thank you.

Rated 1 out of 5 stars

Sh*tpart

I thought that Britpart had grown out of their nickname “sh*tpart” but unfortunately today I found out that it still stands. They cannot even manufacture a small part within an easy tolerance. And when I contacted them about the issue all they tried to do was bat it off. Steer clear or at least buy with caution and expect it to be wrong or not last for any longevity.

January 5, 2021
Unprompted review
Britpart logo

Reply from Britpart

Hi Keiron, sorry to hear your views. As we discussed with you, we are a wholesaler and so any returns must go through the stockist that you purchased the parts from. We are sorry that you felt that this was being batted off. This was not our intention at all, we were providing you with the information regarding the returns procedure so that we could get the issue investigated. Kind Regards

Rated 5 out of 5 stars

Excellent sales team

Excellent sales team, polite and efficient throughout and gave me the best price for my parts, then a nice discount when I asked, delivery was prompt and way in the timeframe promised, parts are genuine and properly packaged, will def use again and recommend

October 29, 2020
Unprompted review
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Rated 1 out of 5 stars

CV Joints and half shaft junk

I purchased replacement CV joints and half shafts for my 1998 Land Rover Discovery in July 2019 from Rimmer Bros.and had them shipped here to the US. The parts were manufactured by Britpart.
Now I'm not a virgin when it comes to working on old cars, so I methodically disassembled the old parts and examined them versus the new Britparts. It became obvious that the new parts were not properly machined with the oil seal journals being way to big for the oil seal to fit. The half shafts were about 1/8 of an inch too long and the splines were not properly sized. I did a trial fit and in no way did the parts come close to a fit.The parts were substandard and were useless. Do not buy Britparts at any price. Additionally Rimmer bros. customer service was not interested that they had sold me useless parts and took no responsibility at all.

October 24, 2019
Unprompted review
Rated 5 out of 5 stars

Thanks to everyone at Britpart, especially George!

Hi, we're not engineers or mechanics but living in rural France (Auvergne) we need to sort out things when they happen...

Our Freedeux developed a water leak which very quickly went to catastrophic resulting in our 3.2 i6 HSE becoming immobile. One friendly tractor-tow later and we set about the repairs.

A complete set of bottom hoses, thermostat and gaskets/washers and while we had access, an engine wiring loom. and service kit for the vacuum pump.

I contacted Britpart and went through the problems and George was brilliant. We went through the parts and he reassured me on the difference between some genuine and some pattern parts. He then shipped them out to us here in the middle of France.

They arrived on time and I would like to give everyone at Britpart a huge thank you for being there to help us. The nearest Land Rover dealer to us is the same as driving from Southampton to Birmingham...

Fantastic guys and genuinely helpful.

Emma

May 24, 2018
Unprompted review
Rated 1 out of 5 stars

Poor Quality

After buying a viscous fan for my Range Rover the blades sheared off it within a few months of it being fitted which caused unrepairable damage to my NEW radiator.
I will NEVER buy Britpart again !

April 12, 2012
Unprompted review
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