Macy is brilliant and very patient. I did not want to do the NEBOSH general certificate but with her support I have decided to try again. The booking process was really easy
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Macy is brilliant and very patient. I did not want to do the NEBOSH general certificate but with her support I have decided to try again. The booking process was really easy
Company replied
Completed my Nebosh General Certificate via virtual learning. Couldn't recommend enough! Our trainer Sian went above and beyond to ensure she covered all course material and more and that we fully und... See more
Company replied
The team at the British Safety Council are very helpful, the courses are excellent and the website functions as required. One slight niggle I have is with the wording of questions in tests - they some... See more
Company replied
From the moment we made an enquiry about membership and the international safety awards, we received a personal and professional approach. It was a streamlined simple process with assistance provid... See more
Company replied
Written by the company
70 Chancellors Road , W6 9RS, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff over the phone were very supportive. my queries were dealt with and resolved asap.
I would recommend for other courses as well.
I have completed the Level 3 NVQ Certificate in Occupational Health and Safety recently. I was happy with the service provided, the support I had from Mark and how promptly he replied to my messages or marked my work.
I have undertaken previous courses with the British Safety Council, I would recommend this provider.
Applied for a copy of my health and safety certificate for my CSCS card and these clowns hadn't ensured that they were sent a clear copy....so am having to do it again...these lot couldn't run a bath!
Very good and informative course, you learn things you didn't even know. I recommend doing the course if you get the opportunity.
The course was set in a nice hotel with a good lunch offering, and content was delivered very clearly and set us up for completing the tests online.
In terms of completing the tests online, there were issues with the online system, and the support team weren't very responsive via email. Both my colleague and i had to open the web pages on different devices for the tests to load (you need to mark as done and it wouldn't work). It took me a couple of days, and him over a week to be able to do the final tests due to the system issues. That's why i haven't marked as 5 stars. Don't leave the test to later, try to log on asap, otherwise you would miss the deadline.
It was a poor course- if I had not come across Health and safety or risk assessments before I would struggle. At the start the course went straight into an interactive task with no explanation.
When completing the tests, my internet dropped out (at work ) and the course counted it as an attempt. I hadn't even started the test at that point

Reply from British Safety Council
It was a good learning tool some things were not clear and could use extra explanation when asking questions.
Also some jarring spelling mistakes which made parts hard to read.
Overall a good experience.
Well if that's the case refund my money that I paid to do the course, it was supposed to be a lifetime award, not 2027, yer an absolute joke, scam artists, your whole company should be disbanded and closed down, disgusting and all those people ye screwed over, ye should refund the money or pay for another course gangsters and common theives
I have just completed the Level 5 Diploma in Occupational Health and Safety practice. I found the course very challenging, with course content and COVID. However, I found that it has helped me grow as an individual, gain confidence in myself and grow my skills during the course of completing the units. The tutors and programme manager have been extremely helpful with all aspects of my journey and when I wanted to give up, they were very encouraging and kept me on my path to success. I would definitely recommend them for future courses for myself and any of my team.

Reply from British Safety Council
I have just completed the Level 5 Diploma with British Safety Council and though I found it a challenge to complete at the same time as working full time it was both informative and rewarding. I want to thank my Tutor Derek Wilkinson for his excellent support throughout the whole process, who would always respond quickly to provide extra guidance where needed. Overall this was a very positive experience for me and I would recommend the British Safety Council to anyone wishing to complete the Diploma.
I am thrilled to share my exceptional experience with Britsafe, who have helped me achieve my NVQ level 3 in Occupational Health and Safety. The journey from start to finish was nothing short of a breeze, thanks to their professional and efficient team who provided unwavering support and guidance throughout.
Despite encountering a setback during my training due to redundancy, Britsafe enabled me to effortlessly transition to a new company and continue with my NVQ. Their adaptability and flexibility impressed me greatly, making my learning journey seamless and stress-free.
Overall, I cannot recommend Britsafe enough as a training provider. Their commitment to excellence is unparalleled, and I am excited to pursue further training with them in the future.
Tutor and course curriculum were great, broke the subject matter down well so that you had chance to absorb the information.
Great experience with the British Safety Council,
Upkaar and my assessor Derek were brilliant throughout, would recommend to anyone wanting to do their level 3
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.