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Rated 5 out of 5 stars

My 21 March purchase of Vital 3 didn’t arrive. I need this product for my general flexibility and to ensure that my joints don’t swell. I contacted the company and they reshipped my product. Then toda... See more

Rated 1 out of 5 stars

their melissa/lemon balm supplement is full of fillers, specifically 3 different anti caking agents. i bought it to try a different cheaper one & noticed the capsules were brown/tan instead of gree... See more

Rated 4 out of 5 stars

Skeptical after reading some of the negative reviews. But since Bronson were the only company selling the pills i was after, i went ahead and placed an order; a week or so later, they arrived at my do... See more

Rated 5 out of 5 stars

I usually order on line but it seemed all the vitamin E was out of stock, So sometimes it's nice to just talk to someone and see what's up. During this pandemic there was a run on Zinc, Vitamin E and... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

Since 1960, Bronson has been providing families with the highest quality products and finest customer service available. This 60 year heritage speaks for itself. But with so many online vitamin stores, why should you purchase supplements from Bronson? In short, our company is time proven, offering the purest, high quality vitamins backed by science. Trust Bronson to provide the very best natural health products for you and your family. With over 450 supplement choices, chances are Bronson has the perfect natural health item for you and your family. The Bronson line provides an array of products, including: single vitamin and mineral products; multi-ingredient formulas; targeted, condition-specific supplements; products that utilize clinically-proven ingredients; and select pharmacist’s choice and vegetarian products, just to name a few. With so many available supplements and continual, ongoing new product development, select Bronson as your preferred vitamin brand. Bronson products are recommended by over 25,000 health professionals worldwide! Our products have been consistently recommended by the foremost nutritional scientists like Nobel Prize winner, Linus Pauling; Pantothenic Acid pioneer, Dr. Roger Williams; healthy aging and skincare specialist, Dr. Nicholas Perricone, and many other notable experts.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

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Rated 5 out of 5 stars

A genuine company who made right Covid 19 delays

My 21 March purchase of Vital 3 didn’t arrive. I need this product for my general flexibility and to ensure that my joints don’t swell. I contacted the company and they reshipped my product. Then today, my original order turned up as well. I respect this company for its efforts during Covid 19 to ensure that they met customer obligations. Now I’m just waiting to find out how do I pay for the extra shipment!

July 8, 2020
Unprompted review
Rated 5 out of 5 stars

Affordable Vitamins

I am happy that I discovered this site. I am out of stock of my Magnesium vitamins, I've looked everywhere, and they're the only one who has it. Smooth transaction. Fast delivery.

July 3, 2020
Unprompted review
Rated 5 out of 5 stars

help in the time of COVID-19

I usually order on line but it seemed all the vitamin E was out of stock, So sometimes it's nice to just talk to someone and see what's up. During this pandemic there was a run on Zinc, Vitamin E and C. The agent was able to process an order so I was in line when Bronson was resupplied. The human touch, so underrated these days. The resupply happened within 2 weeks and shipped free. Thank You again Bronson Agent ( I'll call her Agent Deluxe).

June 16, 2020
Unprompted review
Rated 5 out of 5 stars

Vital 3 is excellent!

Vital 3 is excellent!! Have been using it as I have pain in my knee joints and it has been a major relief for years. It is expensive and a few years back I stopped using it because of the cost but the pain returned so I decided to sacrifice something else equivalent to the cost and I haven't regretted that for one moment. My only wish is, that as it is collagen product, it also worked just as well for the skin - now that would be a revelation!!! :-D

June 15, 2020
Unprompted review
Rated 1 out of 5 stars

Wrong Products Received. Customer Service won’t answer my emails

I received the wrong products and have been emailing to get the problem rectified.
Unfortunately no one has bothered to reply.
I live in New Zealand so I can’t ring the 1800 number

June 15, 2020
Unprompted review
Bronson Vitamins logo

Reply from Bronson Vitamins

Hello Leisa,

Thank you for taking the time to give us feedback! We are sorry for the delay in an email response. We do answer the emails in the order they are received and we have hundreds of emails a day so it can take us time to respond to your inquires via email.

We are sorry you received the wrong item. We would like you to keep the 2 bottles of Therapeutic Formula without iron at no charge and we will ship the correct item 928 x 2 Boswellin 60 CT. as soon as possible for no extra charge.

Please let us know if there is more we can do to correct this matter for you. You can email customer service at customerservice@bronsonlabs.com or call our international number 1-801-443-3005 during normal business hours.

Monday - Friday from 9:00 a.m. to 8:00 p.m. EST
Saturday from 10:00 a.m. to 6:30 p.m. EST

Sincerely,

Bronson Customer Service

Rated 1 out of 5 stars

Great vitamins BUT why bother

Great vitamins BUT why bother, they are constantly out of stock my Bronson one women's 50+ multi vitamin mineral. I need to choose another company, feeling sad!

June 15, 2020
Unprompted review
Bronson Vitamins logo

Reply from Bronson Vitamins

Dear Valued Customer,

Thank you for taking the time to give us feedback. We do apologize for the frustration you experience when an item is unavailable. There are many reasons an item may be unavailable. We have a rigours testing process and if our supplements do not meet this high-quality standard we can not sell them. We would be happy to check the status on any supplements you want that may be on backorder. Please contact us if you need further assistance. Please send an email to Customer Care at customerservice@bronsonlabs.com or call us toll-free 1-800-235-3200 during normal business hours.

Monday through Friday from 9:00 am to 8: 00 p.m. EST
Saturday from 10:00 a.m. to 6:30 p.m. EST

Sincerely,

Bronson Customer Care

Rated 1 out of 5 stars

Paid for not received

I have sent 2 email request regarding status of my order, which i have not received and have had no response and still no product.

June 15, 2020
Unprompted review
Bronson Vitamins logo

Reply from Bronson Vitamins

Dear Marie,

Thank you for taking the time to give us feedback. We are sorry to hear you have not received our email responses. We have tried to contact you multiple times via email. Sometimes our replies may go to the junk or spam folder. The order should have arrived by now so we would be able to assist you with a reshipment or a refund. We would just need to confirm your shipping address if you would like a reshipment. If you need further assistance with this order please do not hesitate to contact us directly. You can call us at 1-801-443-3005 or email customerservice@bronsonlabs.com for assistance during normal business hours.

Monday - Friday from 9:00 a.m. to 8:00 p.m. EST
Saturday from 10:00 a.m. to 6:30 p.m. EST

Sincerely,

Bronson Customer Service

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