Browell Smith & Co Solicitors Reviews 7

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Legal Services & Government

Information provided by various external sources

Solicitors offering a full range of private client legal services including personal injury, medical negligence claims, will & probate and conveyancing.


Contact info

3.9

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thankyou oh so very much!

Thankyou oh so very much!
People are OFTEN quick to complain but often fail to acknowledge when someone has gone above and beyond!
Today, my solicitor Catriona Graham, finally managed to nudge what was marketed as a quick sale across the line! Catriona beavered away to keep me as the seller VERY happy! The buyer and their 3rd party were simply a NIGHTMARE! I was kept informed, I was given informed advice and allowed to make a logical decision! Thankyou from the very bottom of my heart for keeping me sane through this process!
I would not use any other party again for conveyancing!

November 28, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

I am really disappointed with these…

I am really disappointed with these solicitors. Last year they helped with a will and transferring home into my kids name following a terminal diagnosis. I needed to make some changes to the home transfer. I dealt with Sebastian and then Ruby who were really helpful but the lady called Katrina in conveyance has not bothered to get in touch following telephone calls and emails

May 16, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Has taken 18 months. A woman hit my son and wrote his car off. She took full responsibility. The insurance company didn’t pay out value of car so had to be replaced by a year older one which we had to pay an extra £1000 for. He was injured and had to have physio all the time whilst taking his A levels. He had time off from his part time job. He thought he was getting £900 which is terrible for what he went through and nowhere near covers his costs and when they’ve actually sent out the final letter advising after they have taken their costs and physio off he is going to get £300!!!! Seriously!!! Shouldn’t her insurance company pay for the physio!!! His insurance company recommended these cowboys!! He is still suffering and in pain but didn’t want it going on any longer. Do t use this company!!!

May 14, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t bother, save your time

Billed over quote for a unresolved issue and then ignore you entirely.
Had to correct issues with their letters, I was always the one having to call. Very slow to act and just all round bad service

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

Rachel Hunter was excellent

Rachel Hunter was excellent. She did our wills and lasting powers of attorney and we would not hesitate to recommend her to anyone. She was absolutely brilliant and extremely knowledgeable. She took her time to explain the best options to us and was always very professional and extremely kind. We have already recommended her to our friends.

March 17, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Hi Highly recommend Laura Robinson as a…

Hi Highly recommend Laura Robinson as a fantastic divorce lawyer. Keeping me up to date throughout the whole process she made the whole situation a lot easier to deal with as it was unknown territory for me and I had no idea how or what i was doing until I hired her and Browell Smith & Co. I cant thank her enough.

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Astounding Service

Faultless service. I enquired on Sunday and had a response by Monday. I missed the call but called them back and I had further call with a solicitor at exactly the time I was told to expect. Victoria provided some great insight and based on the information she gave me I didn’t require their services at present but there is no way I will be going anywhere else for legal advice based on today’s experience.

February 17, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look