Bruce's Doggy Day Care Reviews 

466
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally caring and attentive, making pets feel extremely welcome and secure every single day. People also appreciate the reliable transportation services, noting how excited their dogs get when the day care vehicles arrive outside. Consumers consistently highlight the regular photo updates and thoughtful attention that provide total peace of mind for owners. Some reviewers were not happy with communication gaps and sudden changes regarding site availability and schedules. A few people also felt concerned about transport safety standards and vehicle conditions experienced during transit times.

What people talk about most

Staff

Users describe positive interactions with staff, noting how friendly and caring the team is towards their... See more

Service

People report overwhelmingly positive experiences with the pet care service, noting that their dogs get... See more

Location

Consumers find location to be positive, highlighting the excellent settings that put owners at ease.... See more

Product

Customers consistently note positive experiences with product, sharing that their dogs get extremely excited... See more

User experience

Reviewers highlight positive aspects of user experience with an overall excellent service. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My greyhound has received above expectation care while at Bruce’s Wellington park. His bus driver Lauren tells us about his day, giving information about his progress, which is backed up by what we s... See more

Company replied

Rated 5 out of 5 stars

My dog Milo has been going to the the Surrey Hills day care for the last 8 months and he absolutely loves it! He is always waiting at the window looking out for his driver Rachel, even on the days he... See more

Company replied

Rated 5 out of 5 stars

Our fur baby has been going to Bruce’s doggy daycare Woking for 6 months now, she absolutely loves going, when her driver pulls up to collect her she gets so excited which makes me happy knowing sh... See more

Company replied

Rated 5 out of 5 stars

From the initial taster session, my little Parson, Tuppence, shows every sign of loving her time at Bruce's. The care given by Abi, her 'chauffeur', to Sam (with Holly) in the puppy group to her grad... See more

Company replied


Company details

  1. Dog Day Care Center

About Bruce's Doggy Day Care

Written by the company

Where Dogs Thrive Every Day

Bruce’s Doggy Day Care, the UK's leading doggy day care, offers dogs enrichment, socialisation and care.

Who We Are

For over 17 years, Bruce’s Doggy Day Care has been enriching the lives of dogs – and their families – with our unique blend of expert care, enrichment-led activities and genuine love for every dog we meet.

With 11 centres located across the UK, we’re recognised leaders in doggy day care and are trusted by thousands of owners who want their dogs to enjoy happier, healthier days while they’re busy.

The Bruce’s Experience

At Bruce’s, every day is designed to help dogs play, learn and relax in a safe, stimulating environment.

Dogs in our care enjoy:

  • Acres of secure, private fields to run, sniff and explore
  • Natural play zones and sensory gardens to stimulate body and mind
  • Heated log cabins for cosy downtime and rest
  • Fun, structured activities that build confidence and social skills
  • Carefully matched play groups for safe, happy socialisation

All of this is overseen by our fully trained, dog-loving team who get to know each dog as an individual.

Why Choose Bruce’s?

Expert-led care
Our teams are trained in dog behaviour, enrichment and welfare. We carefully supervise play and tailor the day so every dog feels secure, understood and happy.

Enrichment at the heart
We go beyond basic day care. From confidence-building activities to calm rest spaces, our days are thoughtfully planned to support dogs mentally, physically and emotionally.

Safe, happy socialisation
With plenty of space and curated play groups, dogs can build friendships, practise good social skills and enjoy positive interactions in a safe setting.

Stress-free pick-up and drop-off
Our bespoke doggy buses can collect dogs from home and return them tired and content at the end of the day, or owners can drop off directly at one of our convenient locations.

Trusted by dog lovers nationwide
Thousands of families choose Bruce’s for consistent, reliable care and that extra level of attention that gives real peace of mind.

How It Works

  1. Find your nearest Bruce’s doggy day care.
  2. Book a welcome chat or Free Taster Day for your dog to try our fields and facilities.
  3. We’ll get to know your dog and recommend the best routine for them.
  4. Your dog enjoys fun, friendship and enrichment – you enjoy the peace of mind.

Visit Our Website

Find Your Nearest Bruce’s

Our Enrolment Process

Join the Bruce’s Family

Give your dog the chance to live their best day – every day. Discover why so many dog lovers trust Bruce’s for exceptional care, real enrichment and tail-wagging happiness.


Contact info

Promotion box for Bruce's Doggy Day Care

Let your dog decide!

Find your local Bruce's and enjoy a free Taster Day

4.7

Excellent

TrustScore 4.5 out of 5

466 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(466)

238 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely daycare we trust sending our dog

Our previous day care closed and our dog has been going to Bruce’s for over three years now
Our dog is family and we would only send him to somewhere we fully trusted
He loves going and always comes home happy.Staff are very friendly and he is very well cared for at Bruce’s
Would highly recommend

February 27, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your wonderful review!

We’re so pleased you found us after your previous day care closed, and that your dog has been happily coming to Bruce’s for over three years — that kind of trust means a great deal to us.

We completely understand that dogs are family, and it’s lovely to hear how much he enjoys his days with us and comes home happy. Our team will be delighted to hear your kind words.

Thank you for your recommendation and for trusting us with him 🐾

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Happy to accommodate ad hoc requests. Molly enjoys being there very much

March 3, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

We’re so pleased to hear you’ve found the team friendly and accommodating — that really means a lot to us.

Most importantly, it’s wonderful to know Molly enjoys her time with us 🐾

Thank you for trusting us with her!

Rated 4 out of 5 stars

Bailey seems already settled!

Although it has been only a couple of weeks, Bailey seems to have settled nicely at Bruce's. She comes home shattered but happy from a day of playing and running around.

February 25, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

We’re so pleased to hear Bailey has settled in so quickly — that’s always wonderful to see 🐾

It sounds like she’s having lots of fun and coming home happily tired after a full day of play, which is exactly what we hope for.

We’re looking forward to seeing her confidence continue to grow with us!

Rated 5 out of 5 stars

Bruce's is Brilliant!

Staff are so friendly and always happy to help. Oscar adores Matt, his regular driver.
I can't fault Bruce's at all.

March 2, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your wonderful review!

We’re so pleased to hear you’ve had such a positive experience with the team — they’ll be delighted to hear your kind words.

It’s especially lovely to hear how much Oscar adores Matt — those bonds with our drivers are so special 🐾

Thank you for trusting us with Oscar!

Rated 5 out of 5 stars

My dog loves Bruce’s

My dog loves Bruce’s, has been going since he was 15 months old.

February 23, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

We’re so pleased to hear your dog loves coming to Bruce’s, especially having been with us since he was 15 months old — it’s always so special to be part of their journey as they grow 🐾

Thank you for trusting us with him!

Rated 5 out of 5 stars

Happy Dog

Barney always comes home exhausted and so happy. The staff are so helpful and accommodating if you need to change your regular day.

March 1, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

Happy dogs is exactly what we’re all about 🐾

We’re so pleased to hear Barney comes home happily exhausted after his days with us — that’s the sign of a day well spent! It’s also great to know the team have been helpful and accommodating when you need to make changes.

Thank you for trusting us with Barney!

Rated 5 out of 5 stars

Responsive and lovely people

Responsive and lovely people. I know my dog is having a great time!!

February 26, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

Happy dogs is exactly what we’re all about 🐾

We’re so pleased to hear you’ve found the team responsive and supportive — and even better to know your dog is having such a great time with us!

Thank you for trusting us with them.

Rated 5 out of 5 stars

All great, no notes

Edna has been at Country Hills for several months and loves it. Yesterday we went to see the Battlers Green site. Everyone was so informed, so friendly, and the facilities were excellent. They'd thought of everything to keep every dog safe, happy and stimulated.
Most interesting was the Edna is quite a nervous dog but yesterday I was so pleased to see her totally confident and relaxed around all of the staff and the other dogs! It's really helping her confidence!
As an owner, they're patient with my scatty admin, fast to respond and share fun extras like weekly photos of Edna having fun.

February 27, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for such a wonderful review!

We’re so pleased to hear how much Edna is enjoying her time with us — and even more so to see her growing in confidence. That’s something we really care about, and it’s lovely to hear she felt so relaxed and happy when visiting Battlers Green 🐾

It’s great to know the team and facilities made such a positive impression, and that you’ve found everything easy to manage (no matter how “scatty” the admin might feel!). We’re always here to help.

We love sharing those weekly updates too — Edna is clearly having a brilliant time!

Thank you for trusting us with her and for being such a valued part of the Bruce’s family.

Rated 5 out of 5 stars

My dog loves it

My dog loves it - so excited every day. The team are very friendly and flexible.

February 26, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your lovely review!

Happy dogs is exactly what we’re all about 🐾

We’re so pleased to hear your dog is excited for their days with us — that’s the best kind of feedback! It’s also great to know you’ve found the team friendly and flexible.

Thank you for trusting us with them.

Rated 5 out of 5 stars

Our dog loves Bruce’s Doggie Day Care

We have sent our dog to Bruce’s for the last 10 years. Our dog absolutely loves it.
We are reassured that he is well cared for and safe and looked after by professional well trained staff who genuinely love dogs.

February 25, 2026
Bruce's Doggy Day Care logo

Reply from Bruce's Doggy Day Care

Thank you so much for your wonderful review!

Ten years with Bruce’s means a great deal to us — that kind of long-term trust is something we never take for granted 🐾

We’re so pleased to hear how much your dog enjoys their time with us, and that you feel reassured by the care and professionalism of the team. They’ll be delighted to hear your kind words.

Thank you for trusting us with him over the years — it really does mean a lot.

Rated 1 out of 5 stars

This company don't even deserve one star...

This company don't even deserve one star. They keep having any negative reviews removed. That tell you everything you need to know about this company. I used to work for this dodgy day care and I thought that centre was bad enough with roughly 60 dogs. Seeing the evidence online has confirmed what I always believed to be true - they don't care about dogs at all - just money. Dogs spend hours and hours in the the vans before arriving at over crowded unsanitary centres where in the winter they get absolutely filthy and in the summer they struggle to find shade and keep cool. This place will absolutely ruin/scar your dog.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

The highlight of Nora’s week!

Our high energy, playful labradoodle Nora loves her Monday sessions at Bruce’s Cookham. They are definitely the highlight of the week fir her. We are very pleased with the service, also with the attentive staff and administration. We’ve appreciated the company’s flexibility with date changes too.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic doggie daycare

My Labrador retriever absolutely loves her day at Bruce’s. She knows when the driver has arrived to collect her and can’t wait for her cuddles. Communication is exceptional along with the service provided. Would definitely recommend to anyone looking for daycare for their dogs.

February 23, 2026
Unprompted review
Rated 4 out of 5 stars

Drogo loves going to Bruce's Surrey…

Drogo loves going to Bruce's Surrey Hills. He gets hyper excited when Jorjia turns up and comes home happy and tired - excellent day for a cocker spaniel!
All the staff we've met during pickups / drop offs and on the open days have been professional and friendly and you can see that they enjoy being round the dogs and the dogs love running over to their handlers.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

My dog loves his Bruce’s day

My dog loves his Bruce’s day.
Been going every week for 5 years.
He’s so excited as soon as we drive in.
Staff very helpful never had a problem.
Very easy to change days at last moment.
Don’t know what we would do without them.

February 13, 2026
Rated 5 out of 5 stars

I’m delighted with the service from…

I’m delighted with the service from Bruce’s in Woodcote. They are always friendly, helpful and accommodating and they put the welfare of you and your dog at the very centre of everything that they do.
My dog has been going there for three years now and I would recommend them to anyone.

February 17, 2026

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