BT Global Services Reviews 110

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

BT Sport app is awful. Experiences of watching UFC the morning after events were live include: BT spoiling the result of fights in their thumbnails (even in their “spoiler free” section), BT cutting o... See more

Rated 1 out of 5 stars

What can i say. The BT Sport Football since being Italian League has been almost unwatchable. 1. Multiple pixelation for minutes at a time 2. Picture & Sound freezing, forcing reboot 3. Titles... See more

Rated 1 out of 5 stars

I don't understand how companies with a monopoly on a product (Champions league and Europa league football) get away with such high prices. In other areas of business it is regulated by govern... See more

Rated 1 out of 5 stars

Why is BT Sport so difficult to navigate... Tried for 1 month via Now TV stick with intention of keeping if any good.... Absolutely rubbish - so difficult to navigate - will be cancelling & accept I w... See more

1.2

Bad

TrustScore 1 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BT Sport app is awful

BT Sport app is awful. Experiences of watching UFC the morning after events were live include: BT spoiling the result of fights in their thumbnails (even in their “spoiler free” section), BT cutting off the main event from the end of the stream, and streams often feeezing and the crashing (fibre broadband and brand new Samaung tablet). The better the UFC moves somewhere else - the better.

April 9, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Been trying to log on to my BT app for…

Been trying to log on to my BT app for 2 months now and still the tech lot can't solve the problem. ID003 keeps coming up. I have changed my account many times. Just going around in circles. Getting stuck between EE and BT.
I have no problem with Sky.

January 7, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM SERVICE DO NOT BUY!

SCAM SERVICE DO NOT BUY!! do NOT give them any money we paid the blocked out access and blocked our account scams service and was not delivered do not buy from this company!!!

February 26, 2023
Unprompted review
Rated 1 out of 5 stars

I don't understand how companies with a…

I don't understand how companies with a monopoly on a product (Champions league and Europa league football) get away with such high prices. In other areas of business it is regulated by government when 1 company has too much power.

No other app costs this much. Even more so prime, netflix, disney+ etc all have a serious amount of content.

Bt sport has the odd game with below par commantry and pundetry. The day they got champions league from sky sports was a bad one.

Prices going up in February as well.

It's no wonder everyone streams illegally anyway. Police apparently cracking down on that but would rather take my chances than pay 30 pound a month for effectivly 1 channel.

January 14, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

BT Sport co commentators

What exactly is the BT Sport job description for a football co commentator? Has seen a football before, kicked a football before. Obviously not has played at the level they are co commentating on, with an ability to give personal insight into this level of play. Another game ruined, enough is enough.

December 31, 2022
Unprompted review
Rated 1 out of 5 stars

BT on my TV,s (yes

BT on my TV,s (yes, more than 1) constantly freezes. I have fibre optic cables direct to the house and all other apps like NotTV, Netflix, prime and Disney work brilliantly. I rang them and explained it’s wasn’t the internet speed. I hoped for a solution but they said it must be the internet speed, for goodness sake! I raised a complaint and they closed it without contacting me. Useless and a waste of money.
Update - tried to re- raise the complaint on 08/03/2023, their website allows you to waste your time filling in the online form and then crashes when you try to send it. Please use SKY to watch their product, because it’s worse than useless.

November 2, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Crashes constantly, dreadful company/service

Crashes constantly, goes blurry, slows down, won't let you log on to the TV, only PC/mobile and then that doesn't work properly. What are you playing at? £25pm for a rolling contract? Exactly who is going to continue paying this when you provide a garbage service? I know I won't. I'll also be in touch to demand my money back on this month's payment. You can't treat people like this.

October 26, 2022
Unprompted review
Rated 1 out of 5 stars

Poor, poor, poor

Poor, poor, poor, poor, poor.

Freezes frequently. Blurry more often than not.

All other streaming apps work fine but you know they will try to blame internet speed or WiFi signal if you complain.

October 20, 2022
Unprompted review
Rated 1 out of 5 stars

BT Sport Will Rip You Off.

BT Sport advertises the Premiere League but only shows one game a week. I only signed up to watch Arsenal games but they barely show any of them. I just spent almost two hours on the phone trying to cancel my subscription but they actually refused!! Apparently I'm locked in for two years. What?? I absolutely didn't agree to that. I've never heard of anything so crooked - sneaking you into a contract without being upfront about it. I feel totally conned and as soon as these thieves let me out of this situation I'll be cancelling all my BT accounts and will suggest everyone I know does the same. False advertising in the content they show and SUPER sketchy behaviour with their contracts.

October 16, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

A woke nightmare

Unwatchable... Bad and biased commentary is the norm. Adbreak mean you're being hammered with 9 billion woke ads that try to drown you in their rainbow mentality. Horrible programming overall. Watch your football somewhere else....

October 5, 2022
Unprompted review
Rated 1 out of 5 stars

Champions league

The commentary of the champions league game is way behind what you are actually viewing.Surely it's not too hard to ensure the commentary and picture are in sync.

October 4, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute waste of time

Absolute waste of time. So much time faffing around a clunky site eventually paying for the monthly pass to be told to upgrade browser which has no upgrades. And we get BT Broadband. 16 mins hanging on for assistance . Utter faecal matter

September 14, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Shocking

Shocking! Psg game never came on the proper Chanel until until 21 minutes into the first half. Treat their customers like rubbish. They ecspext u to watch it on bt sport 5 on a terrible quality channel not in hd like what you pay a fortune for

September 6, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look