Budbee service - where I have to go to a location and put in the locker my returned product isn't what I look forward to. I prefer Budbee to come to my door and collect it. Okay, the service as it is... See more
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Happy with the service. App user interface is good. Very nice to have real time updates about the delivery and narrower delivery window
Useful, sustainable, smart and easy service. Delivery time are not always precise and can change due to several circumstances. The delivery by the lockers at AH is much more convenient and reduces tra... See more
It was an easy return and well -explained. Budbee contact for every step was appreciated.
Company details
Information provided by various external sources
Budbee is a technology company that has created a cutting-edge logistics service for e-commerce. We call the combination of technological innovation applied to solve for logistical challenges - logtech. Since 2016, we've revolutionized home delivery by enabling our customers to decide how and when they get their deliveries. We provide innovative, flexible delivery services to more than 25 million people in Denmark, Finland, Sweden, and the Netherlands. We're a dynamic, fast-growing business, committed to creating the best online shopping delivery service on the market.
Contact info
4.6
Excellent
186K reviews
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The delivery service is great
The delivery service is great and locker locations are super accesible.
April 12, 2026
ongewikkeld process tussen h&m & buxbee…
ongewikkeld process tussen h&m & buxbee sistemas.
April 14, 2026
Fast and in time
April 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I had a code but couldn't see which…
I had a code but couldn't see which safe was open. After trying several times, it no longer works, so they can't send my package back to its origin.
April 14, 2026
Reply from Budbee
Hi!
This is of course something we want to look into further as it is obviously not the way it should be! Please write to us in our contact form on the website, via the tracking link you received via email/sms or via our app so that we can help you further with this. Kind regards, Budbee
Lekker service
April 14, 2026
Reply from Budbee
Hi!
We are sorry for the experience you have had with us. We will take this incident with us to improve in the future. We strive to be a fast and flexible delivery option, we are constantly working to fulfill this. Kind Regards, Budbee
Easy to use and locations are convenient
April 5, 2026
easy to use delivery service
April 10, 2026
Reply from Budbee
Hi Pekka, thanks for your review!
I see that we received your package at our terminal first on 7/4, then it was delivered on 8/4 - a rocket speed delivery we think! Get in touch if you have any questions or concerns.
Kind Regards, Budbee
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