Budget Keychains Reviews 15

TrustScore 2 out of 5

2.1

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2.1

Poor

TrustScore 2 out of 5

15 reviews

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Rated 1 out of 5 stars

Third delay and they refuse to issue a refund!

I placed an order on May 23 that was supposed to be delivered June 7th. I am now on the third delay and have been told that they expect to receive the blank product on August 4th. They won't issue a refund because the order has gone to "processing", even though they don't even have the product yet. I am a very unhappy customer and I encourage you to NOT use this company.

July 19, 2021
Unprompted review
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Rated 1 out of 5 stars

Complete waste of money terrible final product

I had a terrible experience buyer beware. logo was so small you needed a telescope to read it and our company slogan was completely unreadable. The design team at this company should be fired. Yes they send you a proof to approve but let me tell you it is not to size and ungodly miss representing. our slogan in the proof was crystal clear but did not print readable on final product. customer service was responsive but didnt care at all that their product was garbage. I guess my expectations were to high. I am embarrassed to hand these out and they will be going right in the trash. I will never use this company again and you bet I will be telling everyone I know. I learned the hard way !!YOU HAVE BEEN WARNED

February 18, 2021
Unprompted review
Rated 5 out of 5 stars

Stop Looking - These Guys are THE BEST

The BEST prices. The BEST support staff. The EASIEST to use. I could go on for hours, but trust me, THIS is the place you want to purchase customized keychains. Would gladly - GLADLY - recommend these guys to anyone and everyone researching customized items.

January 23, 2019
Unprompted review
Rated 5 out of 5 stars

Great value,

Great value,

I have used this company now for over 3 years and Timothy Lee has always made sure to take care of me in a very professional manner.

December 5, 2018
Unprompted review
Rated 5 out of 5 stars

Great service!

I have worked with Tim Lee on two orders of tradeshow items. The first was a rush order, and he kept in contact to let us know the progress of the order. We even had a backup plan in place in case we needed to deliver to a different location.

the second order was not a rush, but the key chains arrived in plenty of time and again Tim was great to work with and very prompt and helpful. The key chains and service both are great.

December 4, 2018
Unprompted review
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Rated 1 out of 5 stars

No rush, no keychains

I had a frustrating and disappointing experience with budgetkeychains.com. We needed keychains within a week and they had several options for "24 Rush Keychains." But as it turns out, they still need numerous production days. The keychains they have advertised for this are multi-colored, detailed logos but as it turns out, they can only do it quickly with one color, one side, and a simple design. I wasn't told this up front but instead got emails daily with new requirements or problems with what we wanted and we finally had to cancel. So no keychains at our homecoming event tomorrow. Don't be fooled by the fancy "24 Rush Keychain" designs.

January 12, 2017
Unprompted review
Rated 2 out of 5 stars

Budget Effort at BudgetKeychains.com - Dragon Bottle Openers

Don't bother them with small orders of just $100. I ordered a small order, their minimum, 100 key-chains. I really only need about 30. They offered the ones I wanted, Dragon shaped bottle openers, in quantities up to and beyond 5000, in 6 colors. They called after I approved the proof, just simple 1 color writing, orange, celebrating my son's 1st birthday, and told me the color of dragon I chose, green, was not in stock, and offered other colors, including blue. I chose blue. Then, because they could not take verbal approval over the phone, only their online approval which they didn't send for another day and a half, they also sold out of blue before I could get it. Then they decided to change both the color of the key chain, and my words to black and blue in the next proof. So from green with orange, to black with blue. When they were told that was incorrect, they sent silver with silver writing at about half the size as I originally approved. They had required a picture as the way to give them what I wanted, and I had sent a PDF of the words, sized to fit the 5/32" frame. Now it had gone from Orange, to blue, to silver. Why? By this time, my son's mother, because we share the effort on things, had called and talked with 3 people, and we'd been sent 4 emails AFTER I had approved the original proof. We made the order 3 weeks before his birthday, so that we could have these as favors for the adults who are going to be there. We were told that they would not have enough time to wait for green to be back in stock, for their own minimum sized order. We still don't know if they are even going to get our 3rd option done in time. Oh, and they outsource their customer service. When I called on a Friday night, the operator could not look up my order and could not even tell me when a better time to call would be.

August 23, 2014
Unprompted review
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Rated 5 out of 5 stars

Keychain thermometers were perfect

We used keychain thermometers with different colored carabiners as wedding favors. The bride & groom are atmospheric scientists. The thermometers were well received. The company was very easy to work with being very patient with my requests. I'd use them again.

July 14, 2014
Unprompted review
Rated 5 out of 5 stars

Custom and catchy!

I asked Budget Keychains to do a keychain design for my wedding as our favor. My fiance and I have a pot bellied pig. As well as I am a designer by trade. I found a pig with a tape measure and was in love. I thought it was very fitting. They also used the same script as my save the dates: custom and quick return. I recommend the site for sure!

July 9, 2014
Unprompted review
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Rated 5 out of 5 stars

Gators Rule at our Event!

We purchased some promotional alligator keychains from this company for an annual benefit in Florida. The personalization process was painless and the order went flawlessly. Communication from this company is good, the personalized service from the rep was helpful.
The order shipped in a timely manner and we are very happy.

July 9, 2014
Unprompted review

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