Buggleskelly Station Reviews 32

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Superb figures .nice to add something different to the layout .laurel and hardy now placed .order came within the stated time frame .bear in mind these are done to order so read details for delivery... See more

Company replied

Rated 5 out of 5 stars

Items arrived well packed and on schedule. It is important to remember a lot of the items are made to order and not 'off the shelf' so there will likely be a lead in time while they are made. The it... See more

Company replied

Rated 4 out of 5 stars

Very good sculptures of Laurel and Hardy figures - and the piano - at 16mm scale, with very little tidying up required. Delivery was well within the quoted (possible) timescale, and they were well pa... See more

Company replied

Rated 5 out of 5 stars

I have been a regular customer for a few years now, why? Cos the service is fantastic and the quality of the items are out of this world. As a Will Hay fan the items are just unbelievably remarkable i... See more

Company replied

Company details

  1. Model Shop
  2. Graphic Designer
  3. Model Train Store

Written by the company

Buggleskelly Station is the home of scale model maker Tom Marshall. Add comedy cameos to your model railway or diorama, with unique rolling stock, 3D printed buildings, famous figures and railway themed merchandise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
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1-star

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Rated 5 out of 5 stars

A Good Experience.

Good communication all through the transaction and the goods arrived in good time.

October 9, 2024
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Reply from Buggleskelly Station

Thanks David much appreciated, Tom

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Rated 5 out of 5 stars

The items were well packed for…

The items were well packed for International post and arrived at my address without damage.

October 9, 2024
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Reply from Buggleskelly Station

Thanks Ian, I'm glad they reached you safely. Happy New Year, Tom

Rated 5 out of 5 stars

Splendid service

Items arrived well packed and on schedule. It is important to remember a lot of the items are made to order and not 'off the shelf' so there will likely be a lead in time while they are made. The items I ordered were pre-order wagons in N Gauge, excellent detailing and sign-writing, almost made me believe I was in Walmington On Sea!

Recommended and well worth a look if you model, enjoy the classic comedies, and have a sense of humor!

November 1, 2024
Unprompted review
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Reply from Buggleskelly Station

Thanks Alex, much appreciated, Tom

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Rated 5 out of 5 stars

Numerous purchases, no issues

Purchased a number of buildings and figures as well as limited edition wagons.
Not had any issues and quality has been excellent.
Just be aware of lead times to manage expectations.
Will certainly be buying again.

August 3, 2024
Unprompted review
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Reply from Buggleskelly Station

Thank you, much appreciated, Tom

Rated 5 out of 5 stars

Superb figures .nice to add something…

Superb figures .nice to add something different to the layout .laurel and hardy now placed .order came within the stated time frame .bear in mind these are done to order so read details for delivery times .all round perfect transaction.

September 12, 2024
Unprompted review
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Reply from Buggleskelly Station

Thank you very much :) Tom

Rated 5 out of 5 stars

It is so easy to browse through your…

It is so easy to browse through your site and choosing and paying couldn't be simpler. Your quick response is also 👌. If you haven't visited this website before then you're missing out.

October 8, 2024
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Reply from Buggleskelly Station

Thank you Veronica, much appreciated, Tom

Rated 5 out of 5 stars

MORTIFIED

I have absolutely no doubt that the calendar I expect to receive in December will be of a very high quality.

Previous purchases have proved to be of a high quality. It was unfair of me to be so flippant on this occasion.

Getting a request for a review on something I had not yet received brought out the slightly 'irritating' side of me. Again, sorry

October 8, 2024
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Reply from Buggleskelly Station

Hi Graham,

Thanks for your updated review, much appreciated,

Kind regards,
Tom

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Rated 4 out of 5 stars

Communication issue resolved

After some initial communication problems contact with supplier was good and I hope for delivery as agreed.

October 7, 2024
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Reply from Buggleskelly Station

Hi Gary,

I responded to your query via the website one hour after you messaged me on Sunday evening, so you may wish to check your junk folder for my reply.

As stated clearly in the first line of the product listing, all 3D printed buildings and figures are produced to order and can take up to 10 weeks. The 5 day target date you've mentioned is the 3-5 day shipping time which is in addition to production time. Please remove this 1 star review as it is completely unjustified. We are a small business and try to be upfront about the turnaround time as clearly as possible. If you would like me to refund your order please reply to the message I have sent you (possibly in your junk folder)

Thanks,
Tom

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Rated 5 out of 5 stars

Always a very good calendar

Always a very good calendar. All things sold are of good quality and interesting.

October 8, 2024
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Reply from Buggleskelly Station

Thanks Michael, much appreciated :) Tom

Rated 4 out of 5 stars

Very good sculptures of Laurel and…

Very good sculptures of Laurel and Hardy figures - and the piano - at 16mm scale, with very little tidying up required. Delivery was well within the quoted (possible) timescale, and they were well packaged.
A good experience all round.

September 27, 2024
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Reply from Buggleskelly Station

Thanks for your support James, much appreciated, Tom

Rated 5 out of 5 stars

absolute premium service …

Not only was the model superb ( jones the butcher) but it arrived the day after it was ordered. Also the little surprise inthe bottom of the box was much appreciated.

October 3, 2024
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Reply from Buggleskelly Station

Thanks Colin :)

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Rated 5 out of 5 stars

Imagination and service

Wonderfully imaginative products, well made and great, friendly service. The whole concept is top shelf.

October 3, 2024
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Reply from Buggleskelly Station

Thanks Kym, much appreciated. Tom

Rated 5 out of 5 stars

Amazing service, outstanding products

I have been a regular customer for a few years now, why? Cos the service is fantastic and the quality of the items are out of this world. As a Will Hay fan the items are just unbelievably remarkable in every way, with remarkable detail. I’m not the best when it comes to weathering or fine detail painting so take the easy option and buy ready done. Your kept informed and WOW when your items arrive your just amazed. I highly recommend Buggleskelly Station, you won’t be disappointed.

October 2, 2024
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Reply from Buggleskelly Station

Thanks Gaz for your ongoing custom and support, much appreciated, Tom

Rated 5 out of 5 stars

Excellent set of postcards

Excellent set of postcards. Very detailed and well made. Also came with flyers and a nice piece of Buggleskelly chocolate 🍫

October 1, 2024
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Reply from Buggleskelly Station

Thanks Mark, much appreciated. Don't eat the chocolate, it's from 1937... Tom

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