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BulkGate Multichannel Communication Platform Reviews 3

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TrustScore 3 out of 5

2.9

e-Commerce Service
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Company details

  1. e-Commerce Service

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2.9

Average

TrustScore 3 out of 5

3 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

I paid with paypal

I paid with paypal. The site said that the payment is "being reviewed", while the sum was deducted from my paypal account already. After 24 hours it was still not confirmed, and I could not use the service. Support phone not connected.
I wrote to support. The answered after a few hours. They said it was settled. Noting happened. More replies to support have not been replied to.

January 22, 2026
Unprompted review
BulkGate Multichannel Communication Platform logo

Reply from BulkGate Multichannel Communication Platform

Hi, sorry for the trouble.

For security/anti-fraud reasons, some payments or new accounts may be temporarily placed under manual review, which can delay activation or trigger an automatic refund if verification fails.

We cannot locate your case from the display name in this review. Please contact us via the BulkGate Portal (Support) and include your account email + PayPal transaction ID (or payment date/amount).

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Rated 1 out of 5 stars

Lack of support

After 5 days from the support ticket opening the Api is still not reachable from my production servers, I had to switch to another gateway. The support replied after 2 days asking for nonsense diagnostic requests (I write nonsense because in my first message there were enough information to exclude some network issues), after 4 days the support asked to list the affected ip addresses even if they were already listed in the first email. In other word they took time and the service is still blocked by some security filter.

June 20, 2025
Unprompted review
BulkGate Multichannel Communication Platform logo

Reply from BulkGate Multichannel Communication Platform

Hi, sorry for the inconvenience.

Our API is protected by security layers (WAF/DDoS and abuse prevention). In some cases, legitimate traffic from certain IP ranges can be blocked and requires allowlisting or configuration changes.

We cannot identify your account from the review text. Please open a ticket via the BulkGate Portal (Support) and include: account email, timeframe, endpoint + HTTP status/error, and the public source IP.

Rated 1 out of 5 stars

scam website do not register

December 14, 2023
Unprompted review
BulkGate Multichannel Communication Platform logo

Reply from BulkGate Multichannel Communication Platform

Hi, we’re sorry to hear you feel this way.

BulkGate is a B2B messaging platform and we maintain strict anti-abuse policies (spam, phishing, and other prohibited content). For this reason, some registrations or activations may be declined if security/compliance checks indicate a high risk of misuse. In such cases, payments are handled according to the situation and applicable rules (including refunds where appropriate).

We’re unable to find your case based on the name shown in this review. If you genuinely interacted with our service, please contact our support and provide your account email or payment details (transaction ID / date / amount). We’ll gladly review it and explain the decision transparently.

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