While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.8
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unfortunately Tops Tiles use Pallex who sub contract to this company for delivery. Husband stuck waiting in all day and delivery never came! Now he will be stuck in all day on Monday as they don’t deliver at weekends.
Laziest delivery driver I have come across. Large pallet left at the side of the road. Couldn't even leave it a couple of feet more into my drive. If my husband hadn't left for work already, the pallet would still be sitting there. The driver ever had to back up to our driveway to turn so it would have not cost him time to put it there in the first place. He seemed amused when I asked how we would move it.
Doesn’t even deserve 1 star, had two deliveries from this company in the same week by the same driver he was arrogant and rude, the first delivery was a pallet of tiles that we had to lift off the lorry ourselves because the tail lift was broken. The second delivery was a table that was literally left in the middle of a busy road causing a tail back of traffic, because this is apparently kerb side delivery.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
