I and my brother have used bullion fault for longer than I can remember probably more than 25 years. We have used the service both as a “hold” and for limited trading. I have never asked for a physica... See more
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Company details
- Gold Dealer
- Alternative Financial Service
- Gold and Silver Trading Company
- Investment Company
- Investment Service
- Non-Bank Financial Service
About BullionVault
Written by the company
Holding more gold between them than do most of the world's central banks, BullionVault users – 89% of whom live in North America or Western Europe – today own £6.9 billion worth of gold, silver, platinum and palladium bullion in total ($9.2bn, €8.0bn, ¥1400bn).
BullionVault.com offers:
• Oine & smartphone trading 24/7;
• Instant settlement of physical bullion for GBP, EUR, USD and JPY;
• Low-cost storage in secure vaults (London, New York, Singapore, Toronto & Zurich);
• A unique Daily Audit proving the full allocation of client property in public
In 2008 BullionVault became a full member of professional trade body the London Bullion Market Association (LBMA). In 2011 it was one of only four businesses to feature on both The Sunday Times' Fast Track and Top Track league tables of private companies by growth and by size. Winner of a 2009 Queen's Award for Enterprise Innovation, BullionVault received a second award in 2013, this time for International Trade after growing overseas sales by 140% in 4 years. In 2017 it was chosen as online vaulted bullion partner by the mining-industry-backed World Platinum Investment Council.
For further information, please visit https://www.bullionvault.co.uk
BullionVault Details
Written by the company

Contact info
3 Shortlands (7th floor), W6 8DA, London, United Kingdom
- +44(0)208 6000 130
- support@bullionvault.com
- www.bullionvault.com
Buy Gold Bullion Online at BullionVault
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Easy to use website
Easy to use website. No transaction fees. Good value storage costs. I would definitely recommend it to my family and friends.
Excellent, convenient and fast. Hassle free.
I have had my Bullionvault account for over 10 years and have never had a problem with it that a quick conversation with support could not resolve. Those were just teething pains. It has been an excellent experience throughout with them. Highly convenient and the app works wonderfully and swiftly.
Quality company
Quality company, always easy to actually speak with someone which is becoming a rare service these days.
Highly recommend as a Bullion Vault.
In six years, I've never had a problem.
I rang BV today with a question about downloading statements and other info. They were absolutely brilliant. The sorted my query out in a jiffy. I've been with them for nearly six years now and never had a problem.
As always great and friendly service
As always great and friendly service. Many thanks 🙏
BV is a great trading platform
BV is a great trading platform, a safe trusted vault. you are able to sell or buy 24/7 instantaneously, holding funds in $
you safely own gold and silver in a Swiss vault without fear of thieves, (for a small annual fee).
I hold my BV gold and silver in IRA and Roth account so its rise in value is tax sheltered from cap gains tax
been a customer of BV for over 20 years
So far so good
So far, all has seemed to be going well. I only opened my account a few days ago, and found that all very straightforward. Since then, I have accepted my free silver gift, thank you very much for that :) it was also very straightforward. Then, I was able to sell it, again, that was pretty easy to do. Then I deposited some currency, again, another easy to follow process. Then I validated myself by uploading the requested documents. I have not yet had word back on that, but, I didn't expect to, they are obviously extremely busy with lots of new accounts at the moment so I didn't expect a quick turnaround on that, I expect it could take a couple of weeks or so for that all to come back ok. I am sure it will go through without any issues.. I set up my account details, and my subscriptions etc... no problems there. I have read through many of their FAQ's and advice sheets and watched their youtube videos etc. to familiarise myself with the workings of it all. I used my currency to purchase my first gold, it was just a small sum to start with, just to get a feel for how it works, but I felt quite chuffed with myself for taking that first leap of faith. It was quite the achievement. Today I added some more currency. The newsletters and online advice sheets advise that it is best to have a particular minimum amount to make the costs worthwhile, so I upped my currency today, but I am going to hold my horses for now to wait and see if there is a little slump in the purchase prices. I just want to watch and wait and take the plunge when I feel the time is right for me. It will just be another accomplishment for me, watching and waiting and deciding the best time. Perhaps it will stand me in good stead for when the time comes that I have even more to currency to play with. Plus, it is exciting, being a part of the watching and waiting and getting the timing right...
So, all in all, for starters, everything seems to be going well. I am sure my validation will go without a hitch in due course and I look forward to a long and rewarding relationship with my bullionVault account 😊
Incredibly helpful and professional
Incredibly helpful and professional, very satisfied
Excellent ....
So easy to buy and sell precious metals ..... I'm very happy and impressed ...
Very simple and helpful
Good investment return.
Initially was difficult to navigate the app. Once I understood how it operates it is easy to buy and sell . I wish I had known about this site before buying physical gold bullion. Intend to built my portfolio quickly. A must for novice investors with great returns. Recommend anyone to invest for better returns then cash in the deposit accounts. Made 4.85% return on my funds in a month.
Gold Vs Silver Ratio
Very good for investing small or large amounts of rare earth metals. easy to liquidate.
May use AI-assist with repliesRead more
Set and forget, manual validation can take months apparently
I signed up on Feb 01, it is now Feb 18 and haven't yet been validated, every time I send all required docs, I wait for a week and then they come up with something missing, I send them a transfer statement, then they require an account statement, I sent them an account statement, I send them proof of address, they require an electricity or internet bill specifically, how are the following documents are still not enough for a validation? I already sent you the following all with the SAME address: an ID, a driver's license, two month's salary slips, a certificate from my professional association with my address, Bullionvault transaction confirmation from the bank with my address, Account statement from the bank with my address, internet bill with my address.
Should I also attach a DNA scan to access the funds I personally put there?

Reply from BullionVault
New to GOLD There is good hand holding and…
There is good hand holding and everything you need to know and understand is available!
The small deposit is obviously a tease to draw you in but its something for nothing and a small investment will secure it as well as adding to your war chest... so if you have a lot or small amount you want to preserve your wealth from being eaten by inflation it basically just a safe holding mechanism is not a money making scheme. Remember coins are capital gains free over bullion but that is cheaper in the long run over-coins in bulk only. Just the facts mamm.
very happy with execution of order.
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