Bunches.co.uk Reviews 

18,251
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,909 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate how simple the online ordering process is, alongside the wonderful variety of colorful bouquets available for any occasion. Consumers often point out that the stunning arrangements arrive fresh, beautifully packaged, and right on schedule, making them perfect gifts. Some people were dissatisfied with occasional delivery delays, mentioning that shipments sometimes arrived several days later than requested or were left in inconvenient spots. A few other people also felt that certain bunches did not quite match expectations, noting instances where flowers appeared wilted or struggled to open properly.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the flowers are fresh, beautiful, and... See more

Delivery service

Consumers find delivery service to be generally reliable and timely. Reviewers frequently praise the prompt... See more

Quality

Clients share positive opinions on quality, consistently highlighting that bouquets arrive fresh and in great... See more

Order

Customers consistently note positive experiences with order processes, highlighting the simple website... See more

Service

Customers report widespread satisfaction and delight with the service provided over many years. Consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Normally I would give a 5 star rating for the flowers that I purchase from your website. However I was a little disappointed with my last order as the pot plant was so small for the price paid. Espe... See more

Rated 5 out of 5 stars

Flowers are easy to order, often with a discount code. Large variety of flowers to choose from. I only order online from Bunches. Never had a bad experience. Flowers always arrive fresh even if Royal... See more

Rated 5 out of 5 stars

Without exception the recipients of flowers sent by Bunches from us have been delighted. After that its a no brainer to use them. And letterbox arrangement works fine cos it means the PO can leave the... See more

Rated 5 out of 5 stars

The selection of bouquets was very good with a wonderful range of colours. The one I chose was for a lady approaching her 100th birthday and was in pastel colours. I ordered them online for next day d... See more


Company details

  1. Flower Market

Written by the company

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.95. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(18,251)

1,868 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was perfect from the go

Everything was perfect from the go. Ordering, updates on the sequence of events and the delivery was perfect. The postman even put the package in a safe place, Thank you post for that. All in all this as been a great experience. A+++++

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

excellent

My aunt's 99th birthday demanded more than a card from us, so we ordered a bouquet and card to arrive at her home the following day. She was delighted and wrote to us to say so. We were delighted as the quality of the bouquet was not diminished by the modest costs. It was also delivered on the day. If we could give 6 stars we would!

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING IN EVERYWAY.

I have just had feed back off the people I sent the flowers to and they told me they were fantastic and still going after 8 days, also the card attached was of a very high quality. Due to this feed back I will be using BUNCHES again. I had no problem with tracking the order and was updated all the time. Great service all round. Thank You.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

You know you can always rely on Bunches. Delivered on time. We bought them for our sister in law for her 80th birthday. She was very happy with them as she loved them.

July 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Good Company

I have ordered numerous flowers from this company, with no problems. Their lovely quality and good prices.

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

The flowers delivered were welted

The flowers delivered were welted

August 2, 2026
Unprompted review
Bunches.co.uk logo

Reply from Bunches.co.uk

We're sorry to hear your flowers arrived wilted, that's not the experience we want you to have with your Bunches order. Can you please reach out to our customer support team with your order number and a copy of this review via email at flowers@bunches.co.uk so we can look into this for you? Alternatively you can contact us on 01623750 343 Kind regards, Bunches.

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Rated 5 out of 5 stars

At first I thought Bunches was only…

At first I thought Bunches was only about sending flowers - which they do very well. But now realise that they send very nice cards as well - with or without a flower order. A great service for someone like me, living overseas.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous flowers & great company

I purchased flowers & chocolates from Bunches for my friends birthday as I couldn’t get to visit her. The ordering process was easy with a wide variety of choices. My friends took a photo of them for me & they looked lovely. They arrived on my chosen day & my friends took was delighted . I would recommend this company & would use them again.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Flowers were lovely and delivered on time and with care.
Bunches' strict adherence to GDPR protocol was much appreciated.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful bunch of flowers!

Beautiful, generous bunch of flowers sent as a gift. Good value for money. Straightforward online ordering. Easy to edit the order to correct the address. Highly recommend.

July 24, 2026
Unprompted review
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Rated 5 out of 5 stars

A good company from which to order flowers

Good selection on website. A small discount showing when I ordered. Nice 'added extras' if wanted and appropriate. Clear confirmation, and my order was delivered next day, as requested.
I support the ethos of the company in donating to overseas charities.

July 23, 2026
Unprompted review
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