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Bureaustoel24.nl Reviews 5,449

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

It was a good experience buying the ergohuman chair and it was delivered on time an in good condition. Would have preferred some Detailed instructions to what each switch / adjustments could be d... See more

Company replied

Rated 4 out of 5 stars

Great and confortable chair. Very convenient for working from home. The only downside is the packaging is not properly protected. I spotted a few minor damages but luckily these were not easily notice... See more

Rated 4 out of 5 stars

Comfy chair, unfortunately the arms cat be regulated nor the back can be blocked while reclined. It also came with different screws than in the manual but they work anyway.

Rated 5 out of 5 stars

Chairs were delivered on time and as advertised. They hold a lot of weight, so you can have a dog or child in your lap without worry. The magnetic cushions are genius. Highly recommend this company

Company replied

Company details

  1. Office Supply Store
  2. Fashion Accessories Store

Written by the company

ONZE MISSIE Jouw zitcomfort is onze prioriteit. Wij streven ernaar om jou zo snel mogelijk de bureaustoel te leveren die perfect bij jou wensen past. Dit bereiken we door je uitgebreid te informeren over de optimale zithouding en de te maken keuzes. Dit doen we via de online keuzehulp of samen met de EMTEK gecertificeerde zitcoaches aan de telefoon of in onze eigen showroom. Wij maken het kiezen van de juiste bureaustoel makkelijk! GESCHIEDENIS Onze reis begon meer dan 20 jaar geleden met twee zitspecialisten. Sindsdien zijn we uitgegroeid tot de voorloper in de wereld van bureaustoelen. Met meer dan 110 gepassioneerde medewerkers, voorzien we inmiddels dagelijks klanten van persoonlijk advies en leveren we gemiddeld 350 bureaustoelen per dag die niet alleen comfort bieden, maar vooral ook de gezondheid en productiviteit ten goede komen. VOORDELEN EN SERVICES In de zoektocht naar de perfecte bureaustoel putten we uit een uitgebreid assortiment van meer dan 1.200 verschillende bureaustoelen die direct uit voorraad leverbaar zijn. We bieden in verschillende segmenten stoelen aan waaronder XXL-modellen voor als je wat langer of zwaarder bent, mooie design bureaustoelen, functionele bureaustoelen, ergonomische bureaustoelen maar ook elegante vergaderstoelen. Daarnaast wordt ons centraal gelegen showroom als groot voordeel ervaren door klanten waar elke stoel uitgeprobeerd kan worden. Maar onze service houdt niet op bij de aankoop; we bieden uitgebreide garanties, nazorg en onderhoudstips om de levensduur van jouw stoel te maximaliseren. TEVREDEN KLANTEN We zijn trots op de tevredenheid die onze klanten uiten, zichtbaar in meer dan 4.700 recensies op Trustpilot met een gemiddelde score van 9,0. Deze feedback is voor ons het bewijs van onze niet-aflatende inzet voor kwaliteit en klantenservice. TOT SLOT Bij Bureaustoel24.nl zetten we ons volledig in voor jouw zitcomfort en welzijn. En wij weten het al……. jouw perfecte bureaustoel wacht bij ons al op je!

Bureaustoel24.nl

De grootste en goedkoopste van Nederland

De grootste en goedkoopste van Nederland
Ruim 750 verschillende bureaustoelen direct te koop en op voorraad!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Reliable and on time delivery

It was a good experience buying the ergohuman chair and it was delivered on time an in good condition.

Would have preferred some
Detailed instructions to what each switch / adjustments could be done, had to rely on YouTube videos

December 2, 2025
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Reply from Bureaustoel24.nl

Dear Binu,
Thank you very much for your kind feedback! We’re happy to hear that your Ergohuman chair was delivered on time and in perfect condition — great to know you had a good experience with us.

We also appreciate your comment about the instructions. You’re absolutely right: the Ergohuman has many adjustment options, and clearer guidance can make a big difference and we have the instruction videos under the pictures of the chair. Your feedback is very valuable to us, and we’ll certainly take it into account to improve our information.
Warm regards, Martijn - Bureaustoel24

Rated 5 out of 5 stars

Easy and correct.

July 23, 2025
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Reply from Bureaustoel24.nl

Dear Matthias, thank you for this great review. We're glad you're so satisfied, enjoy your product and hope to see you soon! Best regards on behalf of the Bureaustoel 24-team, Ciska

Rated 2 out of 5 stars

Delivery time

July 18, 2025
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Reply from Bureaustoel24.nl

Dear Laura, Thank you for your review. We’re sorry to hear that your delivery arrived two days later than planned. We truly regret the inconvenience this caused and will take this feedback into account with our carrier to improve future deliveries.
Warm regards, Martijn - Bureaustoel24

Rated 4 out of 5 stars

Good product

Good product, it was as advertised and easy to set-up.
I’m happy with my comfortable chair MATHES - Professionele bureaustoel Zwart

June 29, 2025
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Reply from Bureaustoel24.nl

Dear Anwer,
Thank you for your kind words! We're happy to hear that the MATHES chair met your expectations and was easy to set up. Great to know you're enjoying the comfort — that’s exactly what we aim for! 😊
Warm regards, Martijn - Bureaustoel24

Rated 5 out of 5 stars

Order was complete

Order was complete, very fast delivery, I like the quality of the chair. I will recommend this to all my friends!

June 27, 2025
Unprompted review
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Reply from Bureaustoel24.nl

Dear Alex, thank you for this great review. We're very glad to hear this and are looking forward to help all your friends in the future:).
Best regards on behalf of the Bureaustoel 24-team, Ciska

Rated 5 out of 5 stars

Exactly as in the pictures

Exactly as in the pictures. Both chairs are easy to build up, lightweight, and comfortable. Completely satisfied with my purchase

March 31, 2025
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Reply from Bureaustoel24.nl

Dear Alessandra, So great to hear! We're happy the chairs lived up to your expectations and that you're completely satisfied with your purchase. Thanks for the lovely review and enjoy your new chairs!
Best regards,
Martijn on behalf of the team of Bureaustoel24

Rated 5 out of 5 stars

Wonderful service!

Wonderful service!
Got a broken part in package and sent a photo. They IMMEDIATELY replaced it! Fantastic and thank you 🙏🏽

February 8, 2025
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Reply from Bureaustoel24.nl

Dear Mirvais, Thank you so much for your kind words! 😊 We're happy we could quickly resolve the issue for you. Enjoy your purchase, and let us know if you ever need anything else!
Best regards,
Martijn - Bureaustoel24

Rated 4 out of 5 stars

We ordered a chair here. We liked it!

We ordered a chair here. The chair is good, we are happy with the purchase (almost).
When assembling, 6 washers were missing. There were 10 screws, there should have been 10 washers, but there were only 4 available...
It's a small thing... but it was a little unpleasant...

And the goods were delivered much later than promised. This is also a little unpleasant.
Thank you for answering questions by email right away. And they also answered phone calls quickly.
This was calming and specifics appeared.

If you have patience and can wait, then I recommend ordering goods here.

Thank you for the chair and good luck!

December 26, 2024
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Reply from Bureaustoel24.nl

Thank you for the review Olena. During the Christmas holidays we've had some delay with our transporter. We apologise for that and work hard to solve this.
Our customer service always tries to react quickly on telephone calls and emails. Glad you appreciated that.
Best regards and enjoy the chair!
Ciska, on behalf of the Bureaustoel 24 team.

Rated 5 out of 5 stars

Product is good

January 2, 2025
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Reply from Bureaustoel24.nl

Daer Jayakrishna,
Thank you for your feedback! Great to hear you're satisfied with the product. If there's anything else we can assist you with, feel free to let us know.
Enjoy! 😊
André - Bureaustoel24

Rated 2 out of 5 stars

Professional salesman, bad partners

A very professional salesman in the Utrecht store who made the buying experience very pleasant. An extra star for that. A very unprofessional delivery partner company who lost my 30kg package. Will refund my money after the holidays as will not be available after NY and already have bad feelings about this not cheap chair.

December 14, 2024
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Reply from Bureaustoel24.nl

Dear Mr. Petrov,
Thank you for your feedback and for sharing both the positive and negative aspects of your experience. We're pleased to hear about the great service you received in our Utrecht store—our team works hard to provide the best experience. ⭐

We sincerely apologize for the issues with our delivery partner. Losing a package, especially one of this importance, is unacceptable. We’ll personally look into this and work to find a suitable alternative delivery solution for you. We'll reach out to ensure this is resolved to your satisfaction before the holidays. Please rest assured we’ll do everything we can to turn this around. We took the Parcel to Utrecht and want to deliver it ourselves to you address when you are there. We currently have contact about the details in this case and with the provided information and will proceed coming days.

Best regards,
Martijn - team bureaustoel24

Rated 5 out of 5 stars

Good experience

Clear communication, well packed, good quality chair, easy to assemble

October 7, 2024
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Reply from Bureaustoel24.nl

Dear Ms. Wang, "Thank you for your review! Great to hear that everything went smoothly—from clear communication to easy assembly. Wishing you many comfortable hours in your new chair! 👍💺✨"
Martijn - Bureaustoel24

Rated 5 out of 5 stars

Petrol blue chairs

Chairs were delivered on time and as advertised. They hold a lot of weight, so you can have a dog or child in your lap without worry. The magnetic cushions are genius. Highly recommend this company

October 7, 2024
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Reply from Bureaustoel24.nl

Dear Ejones,

Thank you so much for your kind words! We're happy to hear that the chairs arrived on time and met your expectations. It’s great to know they provide the sturdiness you need, whether for relaxing with your pet or child. We're especially glad you also love the magnetic cushions – we think they’re a game-changer too! Your recommendation means a lot to us, and we look forward to serving you again in the future.

Best regards,
Martijn - Team bureaustoel24

Rated 2 out of 5 stars

The experience in the shop was good

The experience in the shop was good. However, the chair has still not been delivered and it is long past the 2-4 working days

September 28, 2024
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Reply from Bureaustoel24.nl

Dear Anna,

Here Martijn from bureaustoel24. Just checking if you like the delivered chair. This because we have sent you the somewhat more expensive Signature version without extra cost because the other one got damaged during transport (and is now back in our warehouse). The signature version is one of the best versions of the Ergohuman and I hope you like it.

Warm regards,
Martijn - bureaustoel24

Rated 4 out of 5 stars

Good quality product

Good quality product, and true to advertising

September 27, 2024
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Reply from Bureaustoel24.nl

Thank you for the positive review.
On behalf of the Bureaustoel 24 team, Marieke

Rated 5 out of 5 stars

As good as it should be

I was well attended in the physical shop.
I bought a chair with which I am happy and satisfied.
The deliver was relatively fast.

August 28, 2024
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Reply from Bureaustoel24.nl

Thank you for the review.
Ciska, on behalf of the team, Bureaustoel 24

Rated 3 out of 5 stars

Delivery took to long

Just don't use DPD and that will already improve a lot. DPD must be cheaper but they often cause problems to me and this was no exception, their delivery got delayed because of some error. Now I have to work some days without a proper chair.

June 2, 2024

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