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Burnedsports Reviews 26

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TrustScore 4.5 out of 5

4.7

Shoe Store
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Company details

  1. Shoe Store

Written by the company

Burned Sports is dé performance & lifestyle store waar jij kunt slagen voor zowel je on-court als off-court schoenen, kleding en accessoires. In 2011 is Burned begonnen als basketbal specialist. De focus ligt op klantenservice en juist advies in tegenstelling tot concurrenten in de branche! Burned Sports is een winkel die nog steeds de klant als koning ziet! Er zijn fysieke winkels waar getraind personeel staat dat met je meedenkt en het juiste advies geeft. Deze waarden worden ook online nagestreefd dit zie je terug in: een snelle klantenservice, kopersbescherming, achteraf betalen en het geven van persoonlijk advies via de chat. Burned is naast de basketball scene gegroeid in de streetwear, skate-scene en gerelateerde american memorabilia. Burned biedt veel producten van Jordan, Nike air force en sneaker uit de basketbal heritage collectie aan. Tegelijkertijd legt Burned Sports de focus op kleurrijke en exclusieve stijlen. Deze unieke producten worden minder verkocht door andere winkels en hebben een groter onderscheidend vermogen. De performance kant richt zich op basketbal collecties van Nike, Puma, Under Armour & NBA producten. Ieder halfjaar worden de nieuwste collecties van de meest gevraagde merken toegevoegd aan het assortiment. Zo blijft Burned Sports relevant en is er iedere keer weer iets nieuws te zien. Ben je geïnteresseerd ? Bekijk onze collecties online, kom langs in een van onze winkels of volg ons op sociale media. We got your back! Team Burned

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

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Rated 1 out of 5 stars

Never shop here again

Never shop here again, send a dirty pair of pants with a broken package and blame everything on the customer and then you have to pay the return costs yourself. They burn you.

May 16, 2023
Unprompted review
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Reply from Burnedsports

Thank you for reaching out to our customer service team. We sincerely apologize for the experience you had with us. We are truly sorry for any inconvenience caused by the damaged package and the quality of the pants you received.

We value our customers greatly, and it's disappointing to hear that we did not meet your expectations. We would like to gather more information regarding your order, such as the order number and specific details about the issue with the pants and packaging. Once we have these details, we will do our best to resolve the problem and find a satisfactory solution.

We understand your concerns about the return costs, and we assure you that we will take reasonable steps to address it fairly. Your satisfaction is important to us, and we want to make things right.

We apologize again for any frustration caused. We look forward to hearing from you so that we can resolve this matter as soon as possible.

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