BusBank Reviews 

Account Executive, Josh Kittle did an extraordinary job providing confidence and support from the first meeting through the actual days of travel as well as solving the mishaps that often happen during travel (airline issues) that could have been a terrible stressful situation more easy and ensuring seamless travel to the final destination. Josh and the dispatch team are truly exceptional and trustworthy and partners you want to have!

We had 2 great tours. The bus driver was very friendly and did a super job. Everyone I contacted to reserve the tours were extremely helpful. I would gladly use this company again.

Great service from the beginning, Kayla and the team always kept us informed and were great to work with.
The driver was lovely and the group had a great time.
They will now be my transfer company when ever we have group in the USA

BusBank made booking and managing the buses for our event so easy! Communication leading up to the event was helpful, buses were on time, drivers were great. We needed a last minute addition of a bus which was not problem for them to handle. Looking forward to my next booking with BusBank.

I love BusBank! I have been working with them since 2018 and I will never look elsewhere! From Jacqualine in the main office in Chicago, to every bus driver we have had, it is always a seamless experience. And the prices are reasonable too!!

Buses were always early to pick us up. The bus was very clean and had nice leather interior. Driver was very responsive and kept me up to date on arrival status. The booking process was very easy as well. Highly recommend for events.

First time working with BusBank, it was a great experience. My rep, Kimberly was very helpful and responsive. Our driver, Virgil was fantastic.

I had to plan two separate shuttles in different states, and it was very easy to do so. The company is highly responsive! The buses were clean, punctual, and the drivers were exceptionally nice. I would highly recommend their services!

I have been working with Busbank for over nine years, and every time I coordinate transportation for an event, I feel confident that my colleagues and I will arrive and depart safely and on time. I highly recommend their services and plan to continue using them for many more years to come!

BusBank’s employees were all professional, kind, and helpful. From the agent who booked our trips, to the drivers who transported us, I was delighted at the service BusBank provided.

Bus Bank is extremely easy to work with and professional throughout our charters. My company relies on them often for a reason. Best in class!

We use BusBank for our summer camp. The drivers are always on time and very professional. Communication is great and planning is easy. We've been using BusBank for years and are very happy!

Very responsive. Delivers what they say that they will do. I would definitely use them again.

Easy to use!
Will definitely be using them again to book travel for large groups- they made it easy to book and adjust the booking.

I've had the pleasure of working with BusBank on two events so far, and their service has been outstanding—both in the lead-up to the events and during the transportation itself. I would absolutely recommend them and look forward to working with them again. A special thank you to Kayla for her support in managing the complex logistics ahead of the event!

Can't say enough positive things about our driver John. He was prompt and was able to provide us with some of the best experiences for our team event! Thank you John!

Mr. D was our driver for a corporate event from NYC to Long Island and back to NYC. He was super friendly, easy and punctual! Great Charter Bus Company! We will for sure use Bus Bank again for future events!

The buses arrive on time and ready. And our drivers were wonderful. Would definitely use this company again!

Busbank provided all our buses for a 6 day trip to Orlando to include our Airport Transfers, Park Suttles and Disney Performing Workshops. All on time. The drivers were polite and helpful and driver Dani from MyBus was exceptional. The group loved her.

All the drivers we worked with were early and very understanding of the population of our group (a camp for children with Tourette Syndrome). Safe driving and helpful with loading and unloading luggage.