Buss Murton Law Reviews 

408
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and legal team for being exceptionally professional, knowledgeable, and supportive throughout property sales and purchases. Many people also appreciate the prompt communication, efficient service, and clear explanations provided, which help make potentially stressful situations much easier to navigate. Clients consistently mention that advisors go the extra mile to resolve issues and ensure everything runs smoothly from start to finish. Some reviewers were not happy with communication aspects, noting instances where they had to chase for updates or felt that communication could have been better during their cases.

What people talk about most

Staff

People report positive experiences with staff, describing them as consistently professional, helpful, and... See more

Service

Consumers find service to be positive, highlighting superb and first-class assistance from knowledgeable... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as professional,... See more

Response time

Clients share positive opinions on response time, frequently highlighting prompt and efficient communication.... See more

User experience

Customers had positive experiences with user experience, finding the process smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Kerry Carter before when she was with another firm, and were very pleased when we managed to locate her at Buss Murton in Cranbrook. Both Kerry and Jenifa have been an absolute pleasu... See more

Company replied

Rated 5 out of 5 stars

FIRST CLASS experience. Kerry, Jenifa and Jade all helped me with my house purchase. Very professional, kind, polite, knowledgeable and always went that extra mile. I would definitely highly rec... See more

Company replied

Rated 5 out of 5 stars

This is the second time we’ve used Buss Murton Law for a house sale and purchase, and once again they were extremely helpful throughout the whole (and often stressful) process. Kerry was fantastic — s... See more

Company replied

Rated 5 out of 5 stars

i had the best of help and support from Melanie den Brinker who is trully very professional , kind and knowledgable barister in her field. at every step of the way i trully felt that i was looked out... See more

Company replied


Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Real Estate Attorney

Written by the company

A full service, professional law firm dedicated to providing top quality legal advice you can trust. We have been providing trusted legal advice in Kent & the South East to individuals and businesses since 1713. For Individuals we can advise on: Residential Property Family & Divorce Private Client Employment Dispute Resolution For Businesses we can advice on: Company & Commercial Commercial Property Employment Law Dispute Resolution Call us on 01892 510 222 to discuss your legal needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

408 reviews

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1-star

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4.9

All reviews

(408)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

Second property transaction with Buss…

Second property transaction with Buss Murton and our conveyancer Simran. Again a thorough and professional experience during the whole process. Highly recommend.

October 6, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Simran Sanghera-Phillips. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

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Rated 5 out of 5 stars

Made house buying almost stress free!

Using solicitors for house buying and selling is not a highlight of the process and even when getting recommendations from friends it's usually because a company was 'fine'. So it was extremely pleasing to find Buss Murton Law not only 'fine' but very very good. They were efficient and professional but more than that, they didn't bother us on small details, they took initiative with an evasive seller and when our buyer asked silly questions that were not relevant or they already had the answers to, our solicitors didn't back down and just told them what to do without concerning us. We only found out from the estate agent afterwards. It was realy nice to not have to deal with extra stress. It felt like our solicitors were the boss solicitors telling the buyer and the seller solicitors what to do and how this process should go. We will defintely use Helen and her team in the future.

March 1, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Helen Batt and her team. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

The case was dealt with professionally…

The case was dealt with professionally and promptly. I would particularly like to thank Alice Atkins for her thoroughness and very pleasant manner.

September 18, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Alice Atkins. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Lucy Head's professionalism

Lucy Head is professional, thorough and thoughtful in dealing with the exceptionally sad time in dealing with the passing of a loved one's affairs. Thank you

September 22, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Lucy Head. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Probate

Efficient and straightforward

September 24, 2025
Unprompted review
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Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

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Rated 5 out of 5 stars

Clear advice and well explained

I received clear advice and detailed explanations as required. Responses were prompt and the lawyer was very pleasant to work with.

September 24, 2025
Unprompted review
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Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Excellent service provided by Gail…

Excellent service provided by Gail Anthony. Her expertise and professionalism makes the buying/selling process fairly easy. Highly recommended to anyone who is interested in purchasing or selling property.

September 19, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Gail Anthony. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Very helpful and respectful

Very helpful and respectful. Talked me through everything with patience. Gave me detailed options and some recommendations. Ended up with a better outcome than what I was expecting. Very easy to talk to. Would not hesitate to use this company again. Thankyou to Barney Bose and the team around him.

August 29, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Barney Bose and his team. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Perfect.you get what you pay for

Great communications.
Sound advice.
Expediently handled
Sorted within a limited timescale
Tganks

April 22, 2025
Unprompted review
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Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

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Rated 5 out of 5 stars

Third Party Ownership Claim

It was a pleasure to deal with Richard McCulloch. He was on hand to deal with a matter requiring immediate attention, which then resulted in the desired outcome. Would highly recommend.

July 11, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

Trust problems

Ed Walter and his team sorted out a very complicated Trust problem and kept us informed at all stages.

September 12, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review. We will pass your comments onto Edward Walter. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Gail Anthony

The process of which was involved with selling my house was clearly explained and communication throughout was great.

August 22, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

Buss Murton were very professional in…


Buss Murton were very professional in dealings with me and kept me upto date in the purchase of my house, and selling of my previous house at all times.

April 8, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

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Rated 5 out of 5 stars

Ed Walter is extremely experienced in…

Ed Walter is extremely experienced in dealing with trusts & advised us each step of the way.

August 19, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review. We will pass your comments onto Edward. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Mr Edward Walter

We have always dealt with Mr Edward Walter and he has continually provided our family with excellent prompt service in a very approachable manner.

September 6, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review. We will pass your comments onto Edward. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Efficient personnel and and timely…

Efficient personnel and and timely feedback given on issues where needed.

September 1, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used Buss Murton Law for a house sale and purchase and we always find them extremely helpful through the stressful process. Gail is always great - and really felt like she was on our side in resolving any issues that might come up. Could not recommend them highly enough!

August 8, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Gail. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

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Rated 5 out of 5 stars

Court of Protection Application - Don't Feel Daunted

When faced with the need to apply to the Court of Protection for authority to sell a property we were somewhat daunted. However, with Amy's help and expert knowledge of the application process our anxiety was replaced with confidence and a successful outcome. Thank you

August 8, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review and will pass your kind comments onto Amy. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Buss Murton 5 ⭐️

Gail and Cathy we’re very helpful in the sale of our house, quick to act and react making sure everything was actioned in timescale, best Solicitors we have used, wish we would have used you before, will use again in the future no doubt, thank you!

August 19, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Gail and Cathy. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

New LPA's

Sohret Haffenden made the process of applying for new LPA's really simple.
The paperwork was easy to understand and I didn't have much trouble filling it out.
If I did have questions or if I wasn't sure on something, Sohret would go through it me a few times, just that we had everything we needed covered and wouldn't have to go back over it at a later date.

August 15, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Sohret. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

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